New carpet installed today by Tom January Floors. It has been a great process. Picking a carpet…read morewas made easier by the fact that they let you keep the samples to make selections, discuss pricing up front, and are so pleasant while doing it. The installers today were careful with our furniture, polite and fun young men who showed you their work with great pride. Best of all the price was better than any discount or other store in town for a better quality product. I have a new flooring company! I'm so happy to wholeheartedly recommend them. Everything was on time, on price, and exactly as they told me it would be!

January Flooring has been around a long time, and we didn't hesitate to use them for a big kitchen…read moretile job in the house we bought in 2016. We experienced nothing but delays, poor workmanship, non-returned phone calls, miss-cut tiles, etc. What should have been a one-week project lasted 6 weeks or so. The non-stain grout we paid extra for either wasn't used or was a rip off. We had planned to have January install carpeting in several rooms, but, after all the disappointments with the tile job, we switched to one of their competitors.

Wonderful team, and friendly people to work with, really competent folks, they know what they are…read moredoing, just take their recommendation for your job/project and trust them. The work they provide is of great quality and their $$ rate is reasonable and very competitive, we are really pleased with their work. Their professionalism is clear, they completed our project 3 weeks ahead of their initial estimate, despite their fully booked work schedule!! Before you commit with someone for your floor project, contact these folks, they are highly recommended

This company does not do a good job. They originally installed my hard wood floors but the seems…read moreraised up with warmer temperatures. I had them look at them and they told me it was normal and they would go back in the winter when the heat was on. They still do not look correct. Then, they gave me an estimate for replacing my floors that were damaged by water. They only replaced half of the wood in the estimate but would only take $200 off the almost $3000 estimate. Jo, the lady that answers the phones and schedules everything, was rude and unhelpful. I asked around about the company and everyone I spoke to said Jo was mean and hard to work with. I do not recommend this company.

We were remodeling our house and decided we wanted to change up our granite. We looked at Tri-City…read moreand another place. We chose Tri-City because they are very friendly, knowledgeable and patient. They were also very responsive to any questions we had. I kept changing my mind on what color granite I wanted. Install techs were friendly and very efficient. Our kitchen, master bathroom and the kids bathroom look amazing! I don't have pics of the kids bathroom. We definitely recommend Tri_City Granite. You won't be steered wrong with them.

Sales staff was annoying and seem to be turned loose without proper training. Whenever I showed…read moreinterest in something that the salesperson didn't want to sell me I was then told how I was picking the wrong colors or choosing stuff that wasn't traditional or popular right now. Saleswoman would not let me think for myself and insisted on thinking for me. At one point she took my information and told me she would email me square foot pricing. Never received an email until days later when I asked for it. She told me she didn't have time to produce the email because she was busy taking care of much bigger orders that were more important than mine. It's evident they don't care about homeowners unless that's all they have to sell to that day. Stay far away from this place as they will lie to you and try to sell you what they want to sell you not what you want to buy.

Gorgeous, amazing huge showroom! The salespeople are very knowledgeable and customer focused! Very…read morepatient and not pushy at all. I bought tile, vinyl plank and back splash tile through them they even install!

We had RB's measure our brand new home for flooring. They sent a guy out to measure and we were…read morevery pleased with him and the products we received. When all the flooring was finished we had 6 boxes of hardwood floor left over. After a month of repeated phone calls to try to return the product or to even speak to a manager we have been told, sorry it's a specialty order we can't take it back. If I had realized this, one I would have asked for a second measurement and two would of asked for a clear description on what is considered specialty orders. One would think that if they measured the floor they would take back what they miscalculated. The manager told us repeatidly that he would call us back. Never have received a phone call. There are plenty of places in NWA to get nice quality flooring. Go somewhere else besides RB's.

We have had the best experience working with Mark from start to finish! I was indecisive some and…read morehe was so sweet and kind every time I came back in to look at a different color flooring and worked with us the whole way. I would highly recommend Benton House!

I had a great experience with Benton House when they replaced the carpet in my home! They are…read morepriced fair and installed my new carpet beautifully. I was pleased with how professional and courteous they were throughout the process. Don't be put off by the outside of their building and lack of signage- They have a wide selection of products, and provide excellent service!

Nathan is great! A huge help. Big selection of tile, quartz, flooring! Great price range for all…read morebudgets. Highly recommend

We learned about ProSource through one of their designers and began working with her on a kitchen…read moreredesign. We enjoyed the process of picking out the items we wanted during our consultation and felt good about placing the orders with them. However, we are extremely unimpressed by the follow-up and communication after our order was placed. The designer we were working with told us timeline/delivery dates so we could coordinate with our contractor. After this discussion the designer "left" and we were NOT notified. We found this out after we began calling to confirm delivery dates--which were a month later than we were initially told. Then, we had to pay phone tag for a week to determine what orders had been payed/fulfilled because nobody in the office seemed to know and I had three different invoices from the first designer. I wish that someone had communicated the change in staff so that we had a unified point of contact to answer the unresolved questions instead of being bounced around by employees. The cabinets were delivered a full month after we were initially promised by the first designer and ProSource did not include any diagrams for cabinet layout and configuration so we had to reach out and ask for it when they were finally delivered. The tile was delayed two months past what we were initially promised. After delay we were offered replacement tile from their "limited in-stock selection" that did not look anything like what we originally selected. We did turn them down and offer to wait it out. Coordinating the tile delivered was difficult and frustrating. My husband ended up wasting a half day of personal time off this morning because the warehouse coordinator promised delivery in the morning for the delayed tile--when my husband called them at 10 after no delivery, he was told they had put a out of town delivery ahead of us but would "head our way in 30 minutes". I got a call from the warehouse at 11:48 letting me know they were 20 out. In summary: The cabinets, hardware, and tile are high quality and beautiful. If you have unlimited time and patience for poor customer communication, the end result looks great.

A Helitech representative was very patient, honest and responsive to my inquiry about my subfloor…read morejacks needing a check. The company I used four months prior to my Helitech inquiry was unable to get to my site for active-up in a timely manner, and a Helitech rep was very helpful in our phone conversation. I don't know what I'd have done without their advice.

We recently had DRAMIS with Luke Dye install 1200 sq feet of hardwood (from old tile) in an old Fay…read moreJones house, and between leveling the concrete subfloor perfectly, to finishing all trim, moulding, and dyed matching lips and edges, I cannot complement the Dramis Team enough. They were meticulous, kind, and efficient as well as professional. Later, we had them scrub and clean the 70-year old quarry tile hallway (250 sq feet), and it turned out better than expected. Thank you DRAMIS. I cannot recommend them highly enough ...

We had a tornado 5-26-24 and Dramis did a great job repairing all floors and the staircase…read more Luke and team were excellent every day. Big project and the delivered. They overdelivered and their follow up was the best you could imagine. The team was not happy until the customer was completely satisfied. Thank you Dramis! John Hill Bentonville