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Encore at Manchester

4.3 (6 reviews)
Closed • 9:30 am - 5:00 pm

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2 years ago

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2 years ago

Beautiful community! Management and Maintenance go above and beyond to provide a great living experience for their residents!

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2 years ago

beautiful property with amazing management team. office and maintenance folks go above and beyond 24/7. won't live anywhere else.

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5 years ago

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6 years ago

Beautiful new homes and very friendly neighbors. The office staff is awesome and so polite. Love this community.

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6 years ago

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Fountain Park - Stainless Steel, Quartz Countertops

Fountain Park

(6 reviews)

DO NOT MOVE TO THE EDGE AT NOVI. THERE ARE NICER APARTMENTS IN THE AREA AND COST LESS PER MONTH…read more First of all, the name has changed to the Edge At Novi. I was told when I moved in that Fountain Park was a great place to live. The maintenance people were wonderful. The outside was well maintained. Well, let me fill you in. I moved here in 2024 and was not shown the unit. So once I saw the condition..... There was orange mold ( yes it's a thing) on my shower ceiling and. The gutters flooded my sidewalk and the area on both sides of sidewalk when raining ( I'm in a lower unit)and icicles would be 6+ ft in the winter. The gutters were overflowing with debris from the hugh tree in front of my unit. The heat doesn't really warm my bedroom but overheats the rest of the unit. Reason I was told was "furnace is old". Windows are old and has a whiteish film between the glass panes. The second room windows were replaced but the master bedroom..... one day I call and they're on order. Weeks later an excuse. Then they're finally here. Then someone else got them. This went on for months, last year. Supposedly they now have the windows. Dishwasher has never been right, right from the start. After I ran/run a cycle and opened the door, a horrible smell filled my kitchen. It smelled and still does smell like wet dog. Ugh! Change soaps, run a cycle (with no dishes) with bleach, vinegar and baking soda, and they gave me 3 various liquids to use. So that's at least 6 times they were in my apartment. Over many months. Their last resort was to put the liquid soap, not for dishwashers, in my dishwasher. I had to call them back to clean the bubbles! The washer/dryer wasn't working from the beginning. Again, let's look at it. And look at it again. And again. And again. After months of this, the washer/dryer still wasn't working. It was replaced. Now the outside. They do nothing!!!! I asked over many months to clean the gutters. It took many more complaints about the water and the icicles (when the icicles melted and froze again, I'd have a small ice skating rink on my sidewalk. Very dangerous!!!). It took almost a year to clean the gutters only they neglected to do the downspouts. So when it rained, the sidewalk still flooded. They don't maintain the trees and bushes unless called repeatedly. The sprinklers don't work right and turned the lower parts of some buildings orange. Well water for the outside. And let's talk winter. Last year each building had a salt bucket. This year no. I call several time and was given excuses. Some broke so they ordered more. Ir did they? But I finally got one. But 99% of the buildings did not get salt. So the first snow happens. And they do little as possible. My upstairs neighbor shoved the sidewalk to the parking lot and I salted. We had a clean sidewalk. I asked if maintenance could shovel the empty spots (6 empty spaces in a row) and the sidewalks as there was at least 5" of snow. A maintenance person came out, shoveled the handicap space and put that snow on the sidewalk in front of the handicap spot. Come on...how do you not know how to shovel? And this last snow, well let's say no more was done! I shoveled and salted. And the last thing is the dumpsters. Last time I talked to the office staff, I was told we really needed pickups 2 times a week. Well?? One more thing. The pictures shown are not representative of this complex. There's a pool but not many people use it. There's a small workout room. There's no playground for the kids. No clubhouse to use. No barbecue area. Take a look at the other complexes in the area. Again, larger units and cheaper rent. With clubhouses, playground for kids, dog parks, bbq area, tennis/pickleball courts, ponds, beautiful grounds. Good luck!

Everyone who works here is super friendly, responsive, and helpful. Maintenance ensures everything…read moreis handled timely and effectively. I am renewing my lease, but transferring to a larger floor plan. The transfer process has been super easy! I highly recommend living here. The neighbors are friendly, quiet, and respectful.

Saddle Creek Apartments

Saddle Creek Apartments

(32 reviews)

Terrible unit condition. Problem with foundation causing water to leak into main bedroom closet…read more This has been a problem since the very first week i moved in, which has lead to moldy belongings and an unusable closet. Management doesn't care and wants to raise rent. Yesterday maintenance was over looking at the foundation and I mention how the main bedroom air duct vent leaks air from outside causing room to be at least 5 degrees cooler than the unit set temperature on the thermostat. He told me "it's cause of bad insulation and thats how his apartment is."

Lived here since 2013 but moved out in 2025. Things were good until 3-4 years ago, but now wife and…read moreI are glad that we've moved out. Floor noise: "upgrade" to plank flooring in upper units without proper insulation has amplified the noise well beyond uncomfortable range. Upper tenants are just walking but sounds like they are stomping with hard sole shoes on. It was fine when upper unit was carpeted. Damage waiver program: It's a scam. Copy of damaged waiver insurance submission method was changed by the management in 2023 to submit it through designated system, but it didn't work. By the time this system started working, I was charged for 13 months of Beztak's waiver program fees. Of course, management refused to refund the amount. System fault that they provided is it my fault? Unpermitted entry: Management will give you "at least" 24-hour notice before they send someone into your unit, but they won't tell you when. This 24-hour notice could be a day before or a week before, and notice is like "We will have the contractors here on Tuesday and Wednesday". This notice entitles them to enter your unit whenever they want. Security Deposit Refund: After 60 days since move-out, nothing was received, no statement, no check, no letter. Management reported "the first check may have been lost in the mail. A new check was cut and mailed yesterday". Perhaps you can find other reviews saying the same. They lose too many mails in the process.

Encore at Manchester - apartments - Updated May 2026

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