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Saddle Creek Apartments

1.9 (32 reviews)
Closed 9:00 am - 6:00 pm

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Centipedes/millipedes - not sure which.

Cannot recommend Beztak Saddle Creek Apartments in Novi for a home apartment. (1) Riddled (repeat, riddled) with insect/pest issues since commencement of occupancy: carpenter ants; centipedes-or-are-they-millipedes (NB I am not an entomologist) on rug and walls; earwigs; traditional and multiple types of long-legged spiders; beetles (believe the 'app' identified as "big-headed beetles); pill bugs and an assortment of other insects I have yet to identify. (2) Note: When keys to the unit were turned over to me, I found the rug stained and filthy and apartment filthy. No professional cleaning had been done since previous tenant vacated; and, baseboard woodwork in poor condition(cracked and not touched up). Property management replaced the carpeting and cleaned the unit: from my perspective, an approximate 87% improvement after management's cleaning -- i.e. habitable but I sensed I had made a mistake renting from Beztak Saddle Creek. Note too, after management's intervention (cleaning), I still had to clean dirt from widow-and-patio tracks (see photo of state of patio door tracks - doesn't food attract insects?). I still had to clean the baked on gunk on the oven's two grates. Reported that the unit's dilapidated furnace door was unlocked-open, i.e., broken, hanging off one hinge and chipmunks were going into the furnace room. (3) Management's response to the hideous insect problem intimates that extermination/pesticide treatment is a regular facet of life at Saddle Creek. Note: Management did not respond to my request to know in advance the name of what pesticide product was going to be used to inside my unit. I had to ask the pesticide man when he showed up. (I had hauled all my food to my car earlier to avoid any potential contamination). I believe tenants should be given a copy of the pesticide product safety sheet automatically - without having to ask. I found it available on the internet after the fact. (Me - yes I have concerns.) NOTES: I sleep with my bed a foot away from wall as the insects seem to head for HVAC registers and woodwork. (Just saying: Would anyone appreciate beetles and long-legged spiders at their bed's head or centipedes crawling on the walls and floor while they sleep?). I barely cook in response to spiders and carpenter ants on my counter tops while trying to prepare food). I do not find remediation by pesticide treatment acceptable (particularly if this requires repeated application). I do not think I am the first occupant to experience this issue. Note the accumulation of insects by the furnace register during the first week after pesticide treatment inside the unit: these were not carcasses. The front door does not seem to be weatherized as I have too often found leaf debris, insects and spiders next to it. Not my job to figure out what existing issues with the property has created such ripe conditions for such an array of insects. I have informed management that I might as well be living in a tent in the woods given the size of the problem. In my opinion, somehow potential rental-applicants should be apprised in advance - to make an informed decision -- if pesticide treatment is a standard work order request. I am counting days to my lease expires and documenting.

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Ask the Community - Saddle Creek Apartments

Review Highlights - Saddle Creek Apartments

I toured at Saddle Creek recently and I must say I really loved the property and environment.

Mentioned in 2 reviews

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DO NOT MOVE TO THE EDGE AT NOVI. THERE ARE NICER APARTMENTS IN THE AREA AND COST LESS PER MONTH…read more First of all, the name has changed to the Edge At Novi. I was told when I moved in that Fountain Park was a great place to live. The maintenance people were wonderful. The outside was well maintained. Well, let me fill you in. I moved here in 2024 and was not shown the unit. So once I saw the condition..... There was orange mold ( yes it's a thing) on my shower ceiling and. The gutters flooded my sidewalk and the area on both sides of sidewalk when raining ( I'm in a lower unit)and icicles would be 6+ ft in the winter. The gutters were overflowing with debris from the hugh tree in front of my unit. The heat doesn't really warm my bedroom but overheats the rest of the unit. Reason I was told was "furnace is old". Windows are old and has a whiteish film between the glass panes. The second room windows were replaced but the master bedroom..... one day I call and they're on order. Weeks later an excuse. Then they're finally here. Then someone else got them. This went on for months, last year. Supposedly they now have the windows. Dishwasher has never been right, right from the start. After I ran/run a cycle and opened the door, a horrible smell filled my kitchen. It smelled and still does smell like wet dog. Ugh! Change soaps, run a cycle (with no dishes) with bleach, vinegar and baking soda, and they gave me 3 various liquids to use. So that's at least 6 times they were in my apartment. Over many months. Their last resort was to put the liquid soap, not for dishwashers, in my dishwasher. I had to call them back to clean the bubbles! The washer/dryer wasn't working from the beginning. Again, let's look at it. And look at it again. And again. And again. After months of this, the washer/dryer still wasn't working. It was replaced. Now the outside. They do nothing!!!! I asked over many months to clean the gutters. It took many more complaints about the water and the icicles (when the icicles melted and froze again, I'd have a small ice skating rink on my sidewalk. Very dangerous!!!). It took almost a year to clean the gutters only they neglected to do the downspouts. So when it rained, the sidewalk still flooded. They don't maintain the trees and bushes unless called repeatedly. The sprinklers don't work right and turned the lower parts of some buildings orange. Well water for the outside. And let's talk winter. Last year each building had a salt bucket. This year no. I call several time and was given excuses. Some broke so they ordered more. Ir did they? But I finally got one. But 99% of the buildings did not get salt. So the first snow happens. And they do little as possible. My upstairs neighbor shoved the sidewalk to the parking lot and I salted. We had a clean sidewalk. I asked if maintenance could shovel the empty spots (6 empty spaces in a row) and the sidewalks as there was at least 5" of snow. A maintenance person came out, shoveled the handicap space and put that snow on the sidewalk in front of the handicap spot. Come on...how do you not know how to shovel? And this last snow, well let's say no more was done! I shoveled and salted. And the last thing is the dumpsters. Last time I talked to the office staff, I was told we really needed pickups 2 times a week. Well?? One more thing. The pictures shown are not representative of this complex. There's a pool but not many people use it. There's a small workout room. There's no playground for the kids. No clubhouse to use. No barbecue area. Take a look at the other complexes in the area. Again, larger units and cheaper rent. With clubhouses, playground for kids, dog parks, bbq area, tennis/pickleball courts, ponds, beautiful grounds. Good luck!

Everyone who works here is super friendly, responsive, and helpful. Maintenance ensures everything…read moreis handled timely and effectively. I am renewing my lease, but transferring to a larger floor plan. The transfer process has been super easy! I highly recommend living here. The neighbors are friendly, quiet, and respectful.

Saddle Creek Apartments - apartments - Updated May 2026

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