We were moving in from out of state and Pam was very accommodating. She seems to be the manager and…read moreshe was very through and respectful during the application process. It makes me feel good that the company does take time collecting information and renting to the responsible renters. While Pam was out for vacation, Keila answered all of our questions and took care of us. We had zero issues while renting here. Yard/grass was well-maintained regularly and they cleaned the interior of the hallway/building often. They are always responsive when I called or emailed. There was an issue with flushing in restroom and the handy man came same day and took care of it. If you are thinking of renting in Novi, this is one great place to be. CVS/Starbucks is walking distance.

Pam the manager is everything my experience from the application process to sighing was phenomenal…read more Pam is the face of beachwalk and the company should really value her everything she said and did for me through the whole entire process she made easy and well explained everything even made sure my apartment was up to MY standards not just hers or their own I am very much so happy with my experience and choice in finding my home either if I stay her long term or just for the year!

I've been a resident at Westgate VI for 22 years. I want to give a SHOUT OUT to Dawn Miller the…read moreoffice manager. She is retiring after 44 years of service.. Dawn is a wonderful person . She is very professional at managing this complex. I will truly miss her smile and great personality. The pic is from Westgate VI a beautiful location to live.

I love living here. Quiet and friendly, close to walled lake, which is a five mile loop to goo…read morearound. Apartments are clean but a little older- they have great storage though! Everyone gets a carport and that it's a definite bonus. The complex has standard amenities like a pool and such, but the fitness center is really nice. Small, but available 24/7 and I like to run at night so not a big deal. The only thing to be cognizant of is the heating bill. They are a little on the high side- especially if you use your private stance instead of the central enclosed hallway. There are pet buildings and non pet building which I'm sure helps keep down any disagreements over a barking dog.

I had a great experience at ShearWater! The staff is great, the people in the community are…read moreextremely friendly and the property takes great care of the landscaping!

I am so glad we finally got to move in our new construction house. We waited for a whole year until…read moreit was finished and thought it would be a good option to spend the time in between places in that apartment community. It was okay until 2 guys moved in the apartment underneath us. They obviously hate little kids but wanted to use the advantage of a nice family apartment community. They even threatened us to the point that we had to install a camera system and call the police. They got a police warning for constantly banging our door and walls, ringing our door bell and then drive away. But nothing changed. What kind of people harassing a 2 year old and calling him names?! They definitely shouldn't be around kids at all. I expected that the management would do background checks before letting tenants move in. Management ignored everything over a year!! And they were well aware of what was going on. Also they didn't even care about other tenants smoking weed indoors. This apartment complex shouldn't be advertised as luxury or family friendly at all.

This place is a hidden gem! I just moved in, and I'm so impressed. The complex is quiet and…read morebeautifully maintained, with fresh landscaping. Hanna made the application process a breeze, and the move-in costs were surprisingly affordable. The apartment feels luxurious. It was freshly painted with a brand new carpet. I had a few questions, and Jason and Kevin were incredibly helpful and quick! Just a heads up, they might be working close by, so be prepared to answer the door. The entire staff, including Kristin and Danielle, have been friendly and professional. I love the location, minutes from shopping/dining. I've even chatted with a few neighbors who've lived here for years, which is a great sign. I highly recommend this complex!

Beautiful community! Management and Maintenance go above and beyond to provide a great living…read moreexperience for their residents!

First the good. I have lived here for 16 years in my 3rd floor apartment. We enjoyed it…read more Neighbors were for the most part good. Maintenance was good. Then we recently moved Same complex, different apartment. . We are very unhappy here. The outside hall is filthy. Needs to have the old paint taken off and new paint put on. It needs sweeping so the spiders and other bugs stay away. It brings me to the point , why don't they have doors to the outside in the village, everyone of their other apartments have them. It would save them money in the long run. It would keep the bugs out, the paint longer lasting, keep garbage from blowing in from outside, many things but especially the riff raff people coming in and out of the buildings. Most of the neighbors here are so annoying! They run up and down the stairs all hours of the night. They hang out in the hall yelling back and forth to each other at midnight. They have people coming and going all the time. During the day some of the people stand outside smoking and l working on cars. It feels like I'm living in a 3rd world country. . The windows covering on a few of the windows are very unbecoming. The blinds are broken etc.... To much to take. Not saying don't move here but... pick your area carefully.

Had issues right off the bat with lack of hot water in tub, a refrigerator's temperature control…read morethat does not work, a "new" so called stove with no clock or timer on it, just a white panel. Then hearing a constant bass noise almost from day one. Very disappointing. Then with limited warm weather, the pool gets closed due to lack of life guards.

Ken is always great ... quick response on assisting with any maintenance support... love it !read more

Ken was very nice and professional . He explained what he was doing and did a great job on the…read morerepairs. He also arrived within the time frame given to me by Natalie who is also very professional and wonderful to deal with. We appreciate the whole team!

Let me begin by outlining the issues we experienced during our tenancy:…read more- Persistent mold in the shower that continued to return because it had been caulked over instead of properly treated. - Laundry machines that often left clothes dirtier than before, with each wash and dry costing nearly $5. - The property's general condition appeared dated and poorly maintained, with frequent weed odor in the hallways and pet waste on public walkways. - Annual rent increases despite no improvements to amenities or maintenance. After submitting our move-out notice 29 days before our lease expiration, we were informed by the leasing specialist that we would need to buy burner plates and fill holes to receive our security deposit back, and yet we were never informed of a 60-day notice requirement. Despite fulfilling all obligations, cleaning thoroughly, and leaving the unit in good condition, we were charged an entire month's rent for "insufficient notice." This charge was applied AFTER our lease had already expired, and when we disputed it, our security deposit was withheld under the explanation of a "dispute fee." We repeatedly asked for documentation on when the unit was re-listed for rent and received no response. When we checked if the listing was posted weeks after our notice, our unit was not posted. Do with that information what you will. We provided proper notice, paid rent on time, and left the apartment in excellent condition. It is disappointing to see that rather than acknowledging this, the management chose to impose after-the-fact charges and retain our deposit. This does not reflect good-faith property management or fair treatment of tenants. It it our opinion that this property is only going to continue and that management is going to continue to charge for their negligence.

Here's a timeline of my experience with The Crossing at Eagle Pond:…read more On February 16, I went on its website, which indicated that one studio apartment was available. I clicked on it, paid a $150 application fee, and received Quote #61251 listing the apartment number, lease length and amount. I filled out a rental application and received an email confirmation that it was received. The next morning, I called the office to confirm that I had reserved the apartment. The office explained to me that even though their website indicated an apartment was available and that I was allowed to reserve it online, that did not necessarily mean that this apartment was actually available because it had a waiting list. The office said it could add me to the waiting list. I agreed. The office also offered me a one-bedroom apartment, which would be available soon. I declined, explaining that a one bedroom was more expensive and had less space than my current apartment so it did not make sense to take that one. According to my cell phone, the Crossing at Eagle Pond office called me at 4:16 p.m. on February 18 to tell me that the person on the waiting list ahead of me had not gotten back to them by 4 p.m. that day so the manager authorized contacting me to offer the studio apartment. I accepted it. The office said the apartment would be vacated by March 30 and that I would receive a call from them by Wednesday, February 23 at noon to let me know the exact date it would be available (it would take longer than usual to get back with me because of the Monday, February 21 Presidents' Day holiday, I was told). I put in the required two-month notice to vacate my current apartment. On Thursday, February 24, I emailed them to check on the move-in date, because I had not heard from them by Wednesday as promised. The reply said the office would check with the manager to see what units were available. I replied, reminding the office that they already offered me a specific unit and said they would contact me by Wednesday. I did not get a reply by the next day, so I emailed again, saying that based on their previous message, I presumed that the apartment had been accidentally rented to someone else. I got a quick reply that someone else had been ahead of me on the waiting list and that the studio apartment was not available to me. I was offered a 1-bedroom apartment, which I was told would be available sooner than a studio. I reported that at this point I would stay at my current apartment (assuming that I can rescind my notice to vacate). It will be interesting to see if they refund my original $150 application fee (for an apartment that was not actually available).