They don't do a good job keeping up with the landscaping especially between the garages and…read moredrives alot of weeds and just dirt. I spent the first month cleaning up paint splatter everywhere from the top of the fridge to the bathroom floor. They don't paint the entire place between tenants they just touch it up and it looks bad.

Love this place! My neighbors are great, the office staff and so friendly, kind, and attentive, and…read morethe maintenance staff are also skilled and attentive. Haven't had any issues here at all. The apartment is also beautiful and the perfect space for our family. Highly recommend!

I have lived here a few times. When I was 21 I lived in a 2 bedroom with a friend. After we didn't…read moreget along I moved to a 1 bedroom across the hall. The landlord was really nice and helpful. I lost my job in the city and was struggling to make payments. She let me pay what I could until I got another job. I did get a new job and payed her back, sadly right after that I got laid off from the new job! After 7 years of going back to school and moving back to my moms I moved out again and lived in the same 1 bedroom apt as I had 7 years ago!!! So seriously though, nice landlord and I never had troubles. They allow cats but not dogs (the walls are not super thin but you would be able to hear a dog barking) There is a decent enough cabinet space in the 1 bedroom but the dining room is really small. The 2 bedroom is laid out better but the living room is a strange shaped rectangle. They only have baseboard heating which is kind of nice, it the only have box air conditioners which isn't nice. I had a few minor maintenance issues when there but she was fast to fix things. It's an older complex but still nicer than some if the places I've seen by far. The pricing is pretty inexpensive too. They are right next to the bike path and the park! I once had to call the cops and they were there in 2 min no joke. They are right nearby!

Nice area! You have all these stores like 3 mins away! Hooters, Walmart, Chinese buffet, theaters,…read moreetc. Not to mention there's a park right down the street. My fiancée and I tested our luck and applied. Nice and comfortable apartments, tenants are really nice. The AC is newer than other apartments I know. I'm satisfied, the office lady and maintenance man are really nice. My son loves the apartment. I give it a 5!

MOLD! This place looks nice enough from the outside but the problems start after you move in. We…read moregot mold months after moving in when we call them and they make it seem like it's normal saying the windows seals are broken and all they do it's clean the mold and not actually fix the problem that causes it. We then got mold in our closet and we lost several personal items that they don't replace and then mold showed up in our bathroom, which they open the wall full of mold and left the wall open for almost a month with the mold everywhere due to bad communication with maintenance. We renewed our lease because we thought the mold was gone but as soon as it got cold the mold came back. We are breaking our lease because this apartment is no longer a healthy environment for us I have 2 small children that keep getting sick and now because we want to leave to keep our family safe we have to be punish and pay a Huge fee. Once I sent the email with our reason for leaving they want to "fix" the problem. The walls are paper thin so you would hear EVERYTHING! And some of the neighbors thing they own the Parking because they been here longer! I would not move here but if you do test for mold and other things. If you want to get in a screaming match with anyone the office manager it's your person! Ever since we said we are moving every time she speaks with my husband she is soo unprofessional!

This was a nice place to live. It is a very clean environment. The common areas were kept clean…read more The staff is very customer friendly.they are animal friendly. I would definitely recommend this place to live to others.

The maintenance team at Douglas Pointe Apartments in Hammond, Indiana have been absolutely…read morefabulous. Under the leadership of Óscar Valenzuela the new supervisor the service has improved dramatically. I had a problem with my refrigerator and Oscar along with Ramon not only solved the problem but put the food I had taken out of my refrigerator back in it neatly.

I love my apartment. However the way the hallways are kept unclean, they don't remove the snow from…read morethe sidewalks now the walkway, very poor lighting in the parking lots and the front office staff are very unprofessional. If I could take this apartment anywhere else but Douglas Pointe I would.

I have been living here a couple years now and I love it here. First I want to start off with how…read moreamazing the owner of the building Joe Kotso and his daughter Katherine are. I don't care what time of day or night it is when I call them they answer and promptly do whatever I need done. The secretary Nicole is so nice and funny you hate to hang up the phone or leave the office. Not to mention how helpful the extended family members are. I genuinely enjoy living at the camellia apartments.

Horrible Apartments When you call someone for maintenance they barely come or would come but come…read moreback months later. People be stealing out of the renters cars

This review is rather unfortunate, and it was difficult having to write it. Especially knowing that…read morewe've lived here for almost five years without incident. We have an impeccable history with paying our rent on time. There were even where we paid for multiple months. The town home we live in, is well very taken care of. There has been absolutely no updates made to the town home, outside of new windows that were put in for the entire complex. Nevertheless, we're still here and being modeled tenants. Within the last couple of months, a severe smoke smell has been lingering within our townhome unit. Our unit is an end unit, so quite naturally we asked the neighbor if they were smokers. The neighbors said they weren't and so we left it alone, with the hopes that things will get better. Unfortunately, it got no better. It's even more unfortunate when you're not a smoker. The smell consists of smoke as well as marijuana. By this time quite naturally we have had enough. We spoke with the property manager Nicole on 8/15/23. We shared our frustrations and concerns with Nicole. Nicole mentioned how she sent out a message of courtesy around smoking and she was hoping this would fix the issue however it did not. She did mention how neighbors are allowed to smoke in their home. We did not know this, and we take full responsibility for that. At the same time, It's one thing if a person smokes occasionally in their home; but it's another thing when the smell of the smoke impacts another tenants day-to-day living and them being able to focus and enjoy their home. Nicole mentioned that she didn't want to lose us as tenants and that she was open to suggestions that would help to remedy the issue. She even suggested moving into a different townhome if that would maybe solve the issue. She also mentioned that she'll send out another message around smoking. It was decided that we'll put some thought to it and then get back to her. Believe it or not, the smoke smell was strong and heavy again. We said forget it, let's go ahead and reach out to Nicole and see what the process would be to move into a different home and take our chances. We spoke with Nicole on 8/17/23, and when it was all said and done, she advised us that to move it to a different townhome, we would have to pay $600 and our rent would go all the way up to market rent. We're already paying almost $1100; yet the remedy to possibly resolve the smoking issue, is for us to be out of more money, and pay market rent of over $1200. We're left speechless.

My heat was not working and Juan from the maintenance department went above and beyond to make sure…read moreI had heat. Nicole the manager checked numerous times to make sure everything was fine. I greatly appreciate the care and follow up that Nicole and Juan showed. I have been a resident since February 2020 and I could not have found a better place to call home. Thank you Nicole and Juan for everything.

I lived here for 6 years. Very peaceful, quiet, very well maintained. I did find it peculiar how…read more90% of the residents are black. Can't help if there is a reason for that. All the neighbors were wonderful. In the summer it would sometimes get annoying with all the noise from the landscaping, sometimes it was almost a everyday nuisance. More pros then cons Deb is amazing at her job. Very impressive! I will definitely miss living here. Such a great location.

Since new management took over late 2023 things have improved. The office staff is friendly and…read moreknowledgeable and follow through is finally a thing. The maintenance staff Angelo, Javon and Kyle are friendly, very knowledgeable and take pride in their work. Being an older property there are going to be some issues related to that, however it's nice to finally have a team in place that cares about our concerns and takes them seriously. The apartments are big in area and I feel very safe here. Would definitely recommend this property for individuals of any age from young adults to retired folks, or families with children. Great location with tons of restaurants and shopping located within 5 to 25 minutes of the property.

Alright at first, then went sharply downhill…read more Pros: Nice pool, well kept grounds. Cons: Animals in walls, dishonest office staff, mediocre maintenance (refrigerator door put on upside down after refrigerator went out and had to get a new one). Not all electronics work in apt (thermostat, intercom), sliding door didn't lock and wasn't fixed. Our apartment had animals in the walls which made a lot of noise in the middle of the night. One night an animal started eating through the drywall in our bedroom and was sticking its paws out into the room. I called the emergency maintenance line and no one ever answered my call. Had to barricade the bedroom door so when the animal broke through it wouldn't be free in the apartment. Went to the office the next day and they offered to put poison in the wall, but didn't care that there would be a smell of dead animals in the walls. Poison was sprinkled in one wall and the animals kept coming back. 8 subsequent calls were made over 4 months time and we were told they would think about fixes, but nothing was ever done. POOR customer service.