Beware!
This review could have been more timely but I just received their catalogue and it prompted me to write this review. Two years ago at my urging me and three of my best fishing friends had Frontiers book us a fly fishing trip to Argentina. They sent us to an amazing property with a great staff, facilities, food, guides and ambience.
Unfortunately they also sent us unawares to a place that was in the midst of a five year drought at the time of which we were never told about.
We had one good day of fishing ...one at about $1000 a day. The rest of the days were mediocre at best and the last day we spent most of it fishing in a ditch about two feet wide which was normally a beautiful creek at the entrance to the property.
When I returned I immediately called the rep who booked the trip and left him a message to which he never replied. I reached out to the owner/president who said the rep did not reply because I did not sound very upset!
I was told they had no idea about the drought which is their damn job to know and that the best he could offer me was a $500 credit...not on the ruined trip but on my next booking ! I was humiliated as I was the driving force to get my friends to join me and they offered us nothing other than a lame excuse of not knowing the conditions and a credit towards a trip in the future which of course I will never use as I don't trust their ethics or professionalism.
Do yourself a favor and look at other booking agencies that might be much more proactive and customer oriented. read more