Let me start by saying 10/10 RECOMMEND! I have always feared the dentist ever since I can remember…read morebut Dr. Tran is absolutely amazing! He is a very honest, knowledgeable dentist and will explain your treatment in detail. He also has an amazing staff working for him. Vickie is super sweet and goes on and beyond to make sure everything is good with your insurance before your visit. Valerie and Dominique were also super sweet to me during my visits, they were helpful in calming my anxiety prior to treatment. They explained in detail the process and reassured me I was in good hands with Dr. Tran. Overall, the office is very clean and welcoming. I will definitely recommend this dental office to my friends and family. I have found my forever dentist!

I originally found this dental office just by googling a local dentist. They had really high…read morereviews. Within the first phone call, I already understood why. Dominique was very personable! She answered all my questions. Helped me navigate my son's busy schedule and the dentist available times. She was so patient. She told me Vickie would be calling to help me verify the insurance. Ms. Vickie...is the GOAT. She is so kind!! When you meet her, you feel like she's some how apart of your family?? Or like, a friend you've known a really long time. She so just...kind. Went over every detail of the bill. Made sure I fully understood and agreed with next steps. I appreciated that once in office both Dominique and Ms Vickie spoke directly to my children. Acknowledged them as the patients and as people. The office is very clean. What I appreciated THE MOST, and I told them, was their scheduling was superb. We walked in for a 1 oclock appointment, and was seen at 1 oclock. We didn't sit in the lobby waiting. There was no one in there until we left. We've been there 4 times now (kids needed some cavities filled and we spread it out for time) and each time, no one is coming until we're walking out. They have it DOWN. I appreciate people that respect my time. I hate waiting 30 min to an hour or hour. Arriving on time to sit. The technology in office was very good. The doctor was excellent. Explained everything. Give recommendations. Got the work done. I highly recommend it. And once you meet the front office, you'll know they definitely reflect the back office and the doctor. It's great here.

Had a wonderful visit today! The team was welcoming and professional, and the cleaning was smooth…read moreand comfortable. The clinic is very clean and well- organized. We have been with Pan Pacific Dentistry for two years and hope to continue more as years go by. We recommend this dentistry with a growing family also.

I first came here for my mother's treatment, and they took great care of her and made sure…read moreeverything was perfect. I later brought my dad too, and had the same great experience. The biggest surprise was my son--he used to be afraid of the dentist, but not anymore thanks to Dr. Audrey. Now she takes care of my whole family. They're also very honest. I paid out of pocket for my son's cleaning, and they later helped check insurance, got it covered, and even credited me back.

Dr. Vic is the best. I was visiting my friend up there, when one of my crowns fell out. My friend…read morerecommended I go to Arrow Smile Dental since he has been going there. Dr. Vic and his team have been extremely helpful in getting this fixed fast and I'm so glad they were able to take me in even though I was not an existing patient. Thank you so much for your great work.

DO NOT GO TO THIS DENTIST. I used to come here regularly and the service and. Dental work was…read moregreat, recently I decided to come back even though I dont live close by anymore, BIG MISTAkE. My husband has our insurance plan all taken care of so I know I have insurance and he called to make an appointment for me and let the woman know our insurance policy number the name of the insurer and that we were covered also asked her to verify the insurance before I drove down there which she said she did. Turns out She did not verify my insurance so when I got there, she was extremely rude to me. Made me sit down to fill and in front of everybody not even privately told me I need your Social Security number. She wrote it on a piece of scratch paper so I immediately felt weird by writing down my whole number. I didn't understand why she needed it, especially when I handed her my medical card from Mutual of Omaha., she told me Mutual of Omaha does not do dental insurance. Yes they do. She just didn't want to check.. She then proceeds to call the insurer I used to have only to find out that I was not covered through them, which is what I told her that I now had Mutual of Omaha dental again she told me they don't have dental insurance again. I told her they do and handed her my card at this point. I was very upset because all of this should've been verified before I even arrived.. I did not end up getting seen by the doctor and I have chosen to move to another dental place in Rancho Cucamonga instead, the front desk woman is extremely unprofessional does not know how to do her job and should not be asking people to write their Social Security numbers on random sheets of paper that are not even official. I would never come here again. She also asked my husband to take her phone number and said she had a special job for him, I was so shocked by this , she is sketchy AF!!!

The worst service ever! Held on to medical documents for…read moreover a month and refused to explain treatment!!! Absolutely awful service. Lack of education and knowledge. Refused to show evidence of recommended dental work. Dr. Octoman recommended over $25,000 in work and refused to show any XRays, charts, or documentation. The. Refused to meet and explain why she refused to sign a one page exam form for my transplant. Thea people are scammers! They knew I needed one form to be signed prior to my exam. Once they scammed my exam and fees, Dr Octoman refused to complete the medical form and avoided my calls and staff could not provide an explanation. Dr refused to come out to see me. Absolutely awful and 100% fraudulent attempt to scam thousands of dollars from my insurance. What an unethical disgrace. Would never recommend to my worst enemy. Highly recommend if you want shitty dental work and fraudulent billing. This business should not exist. It was also very dirty and unsanitary. A spider was dropping from the ceiling. Floors were filthy.

I've been a patient at Central Dental for years and am so spoiled here that I can't go anywhere…read moreelse! The treatment and care is superb with the most amazing customer service you could ask for. Every staff member that I interact with are extremely knowledgeable and competent. Dr. Ceila Octoman is so unbelievably kind and reassuring. I had a cleaning yesterday and it was a delight. The front desk folks Rose and Net are true professionals and are top notch as well. This place is the best.

I had a great experience at this office! My parents both come here and recommended them to me. I…read morearrived at 9am and only waited about 10 minutes before being taken in. I was able to get a consultation and have my wisdom teeth removed the same day. Dr. Yeung did a great job explaining everything and making me feel comfortable. Huge shoutout to Juan, her assistant, he did an amazing job helping me stay calm, especially because I was very vocal about my anxiety. They were both very understanding when I needed a break during the procedure because I was feeling overwhelmed, and they talked me through it the whole time. Jasmine at the front desk was super kind and helped me understand my insurance coverage and sent my prescriptions to a local pharmacy. I would definitely recommend this dentist office!

The long wait time. The rude staff behind the counter. zero customer service!…read moreI'm happy I found another dentist close by. They didn't care when I said I was going to find another dentist.

Always an amazing experience here. Dr. Dave is the best and kindest dentist. I've always have…read morebeen quite a interesting patients and everyone in the office have been amazing. Love the fact they work with their patients to help ease any and all dental phobia. I would highly recommend this dental office for everyone.

Would like to thank Dr Bill and his staff for the Crown that they did for me , it was the last…read more part of my implant process and it came out perfect. if you ever need an implant or any other dental work I would recommend seeing Dr Bill .

Brittney (sorry if I spelled it wrong) is the scheduler that tries to get me back in the office for…read moretreatment. She's super bubbly and doesn't make you feel pressured to make a decision on the spot. Dental hygienist that worked on me was Angie, very sweet, light hands and if I felt sensitivity she stopped. Saw Dr Kao on 4/29/26 and 4/30/26 for fillings, he was friendly, had great stories and added a lot of humor during treatment. Yvette helped him on both days and they work well together. Yvette always made sure I was comfortable, offered me water and headphones to relax, very sweet and easy to talk to. The office now has cherry payments - like Klarna and affirm which is nice because you no longer have to pay a lump sum. Office is immaculately clean.

Thank you Dr. Sima, Dr. Kao, and the entire dental staff for taking such great care of me and…read moreeasing my dental anxiety. From my very first phone call with Britney to the warm welcome from Alicia and the whole team, I knew I was in great hands. The office is immaculate, and the state-of-the-art equipment allows everything to be completed in-house, which made the entire experience even more convenient and reassuring. Dr. Sima and Dr. Kao are truly talented dental professionals, and I'm so grateful for the care and compassion everyone showed. Amazing experience! I am definitely recommending all my friends and family to Covina Smile. I am so happy to have found my new dental office!

They are amazing! The dynamics, the team and Dr Wong make you feel great!! I highly recommend this…read moredentistry!!

The set up is fascinating. New state-of-the-art equipment and tools. I must say that Dr. Peng…read moreherself does immaculate work. I've had my share of bad dentists over the years. So when I first experienced the gentle hands of Dr. Peng, I was at disbelief. I had all 4 of my wisdom tooth extracted by Dr. Peng and I did not feel any pain or discomfort during the extraction. Dr. Peng provides the utmost care for her patients but I can't say the same about the Hygienist as they work your gums and it hurts. If you need some serious work done with this dentist, be sure to only ask for Dr. Peng herself. One other complaint I would have is the office manager, Norma I believe is her name. She could definitely use some tips on hospitality to her patrons. If it wasn't for the office manager and the fact its very pricey, I would have given this 5 stars. If you were to try this place out, MAKE SURE you check with your insurance provider to confirm the cost of work prior to doing it there. The office manager let me know more than once that my insurance would cover the cost only to come back and invoice me a hefty bill later. The fact that they are pricey and charges a heck more than most other dentist, there's a great chance your insurance provider will not reimburse those charges. So be sure to run some prices with your insurance provider prior to doing the work. And don't take the office manager's word for it that you'll be covered. Because 10 out of 10 times, you'll end up paying close to 95% of those charges.

Dr. Gadberry and Kim are exceptional! The level of care they provide goes above and beyond what…read moreI've experienced at other dental offices. The office is always beautifully decorated for each holiday, adding a cheerful touch to my day.

I begin with saying that it pains me to write bad reviews about a business but unfortunately…read morereviews are read by people who want to go to a facility with good customer service. This was brought up the other day when I was having coffee with a girl friend who also came to Premier Esthetics and experienced very bad customer service from front desk ladies. She also stopped coming to this office due to the same reason. My experience with the dentists was very pleasant. The ladies in front desk are very condesending when asked about cost of services. I do not have dental insurance so it is very important for me to know the exact costs of services that will be provided. They are very vague in telling you what to expect and add services without letting you know there will be additional costs. I find this to be very shady. I am not sure if management knows that there are lack of customer service skills with their front desk but hopefully with this review management will address this with the ladies in front desk area. I have since found another facility where customer service is all around outstanding.

Your staff was so friendly and efficient. 45 minute session was painless and easy. Thank you for…read morebrightening my smile today.

I love the dentistry I got my teeth super white from the zoom ! I got also a deep cleaning and it…read morewas a great experience. The doctor and assistant were very friendly and sweet I had a good experience and the parking was easy. I would recommend this place to my friends and family.