Thank you for all of your hard work and dedication to your patients. I love this facilityread more

This review is for the assistant director of nursing, Jennifer…read more I have a family member that has been in and out of here for years and I've had such a great experience and especially want to recognize jennifer. She was incredibly attentive, friendly, and always available to answer any questions I had. She took the time to make sure I felt comfortable, informed, and made sure my family member was genuinely cared for throughout the entire experience. Her professionalism, kindness, and responsiveness really stood out to me. You can tell she truly cares about her patients and takes pride in making sure they have a positive experience. I would absolutely recommend this facility to anyone looking for compassionate, attentive care

For the past month and a half my mother has been staying at Plumtree rehabilitation hospital to…read morerecoup from hip surgery. This facility excels in every respect. To start with on the very first day that we arrived she was assigned a bed that was not next to a window. That day I asked for a bed next to a window and within half an hour, the room was found, and my mother was transferred. Kudos to the social services and director's office for their diligence and dedication to ensure the patient's happiness. The true angels of this hospital are the nursing assistants who help the patient in every aspect of daily living. They are there in the morning with a smile on their face to clean the patients up if at night they have had an accident in bed. They do the job with kindness and compassion respecting the patient's dignity, and realizing that they might be feeling embarrassed at the situation. These angels bring the breakfast, and are there to shower the patients with kindness and care. They perform innumerable daily requests from the patients with care and a smile. Kudos to all of them. I wish I could remember everyone's name that has served my mother with such care and kindness. I dare not name anyone as I don't want to leave any of them out . THEY ARE ALL WONDERFUL. Thank you to all the PT and OT professionals who work so diligently to help their patients to improve and to eventually get home. Noah, Ashley, Vincent, Joy and many many others. Thank you to all the nurses for their kindness, smiles, compassion and care with the medications and uplifting the resident' spirit. Ashlyn, Jessica and Miguel and the night nurses whom I have not learned the names of. A great big kudos to the nutritional staff. The food is nutritious and delicious. They are willing to accommodate any requests, whether a whim or a necessity within the dietary standards of the particular patient. I am sure that I have left out many many members of the staff, but however, this place would not be what it is without each and every member contributing.

Care was good. Food good. It was just too crowded and noisy. People were very nice to me but I…read morecouldn't get any sleep there.

The staff is great, the compassion they have for a person to heal is above and beyond, push me with…read morepositive energy to help me get through this

I have been waiting for a call back since January 2026. I…read morecontinue to call back what I believe is a first contact person to go over paperwork but she won't call me back. I keep leaving messages but no call back. I went to a health fair and spoke with someone about it 3 weeks ago and they PROMISED someone would call me, but still no call back. I need a case manager. Here it is JUNE! NO CALL BACK! 6 MONTHS HAVE PASSED! People wonder why people get upset!

I really thank karina for helping my dad get in here. Shes such a special kind of person. Beautiful…read morepersonality and very knowledgeable and angelic, she goes above and beyond her duties. Jenny has been a beautiful help to my dad Robert. She always has a good attitude very kind and cares for her patients that I see 100% of the time. Great facility and great work. I appreciate you Karina and Jenny for always showing up and with great energy and the beautiful love kindness and caring you give to your patients / residents.

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

The LOVE that your whole staff showed my Dad here at Los Gatos Acute Rehab was above and beyond…read moreexcellent!! If I could rate you, it would be not 5 stars, but 100 stars!! And not A+, but A++++++!!!. The entire staff here from case managers, admin, PT's, Speech therapists, OT's, the cleaning crew and everyone else had such an excellent positive vibe it was like heaven on Earth! You all made it a happier a place than Disneyland in my books! Quite often I'd hear the Los Gatos Acute Rehab staff talking to other patients, and the LOVE, KINDNESS and CARE that was they showed left me super-impressed! I talked to other family members (visiting) and they said the exact same thing and felt the same way!! You're all super amazing (life Hero's and Heroine's I would say)!! There were times I was so 'touched' by everyones kindness to my Dad (and others too) that I had to hold back my tears (I'm pretty emotional, especially when it comes to human kindness). Thank you for making this World a much much happier place using your skills, your education, your time and above all - your beautiful hearts!!

I had a relative who was here for a little over a week. The physical therapy and occupational…read moretherapy room was impressive, with even a mock car to help people learn how to get in/out of cars, etc. I've seen other rehab facilities in the area and across the country and this facility is impressive. Staff were friendly, and security process for visitors to get into the building seemed good.

Rated 5 stars + another 0.5 star to express the outstanding professionalism and heartfelt…read moreappreciation to the director Durva and her PT/OT/scheduler staff who my amputee family member and family have the blessings to receive the assistances thru this difficult journey! Skills can be trained, but not the hearts which impact beyond therapy. Thank you again from the bottom of our hearts to Henry, Scott, Hieu, Jordan, Diane, Yovanna, Kenny .. and the whole Durva Team for ALL you do daily *_* S.S + Family

Don't come! Terrible! Awful! Physical therapy department…read morelied so my parent could get discharged early Forgot to give medication Discharge was over 2 hours late. A patient used my car as their personal ashtray when I was waiting for my parent's discharge...... Then they spit on my car and wiped it around. Facility didn't care and I paid for my own carwash afterwards Majority of the staff was rude - especially managers and kitchen staff Bathrooms are NOT up to code- especially for the guests. County code...... Surprised they don't get sued for they way some of these patients are being treated

I am grateful for the treatment, and service that Vista Manor gave my dad during his stay. I was…read morevery impressed with the hard work of the attendants, nurses and of course Social Services Bella. You all did an amazing job. Believe me Vista Manor does NOT stink. It doesn't even look like a nursing facility. It's extremely clean. I would highly recommend this nursing home to anyone that wants to see their parent , or siblings in a happy clean environment . Thank you Baby Lynn for everything you did for my dad. There very blessed to have you. Belinda Munoz. Patient : Raul Munoz, Sr. Five star

My mother was a recent patient at Vista Manor for two times, one month each for two knee…read morereplacement surgeries. The facility and support teams were incredible! There were bilingual, multi-identity medical staff that made sure that all or any patients were cared for. As the caregiver and son, the center kept in consistent communication with me about my mother's health and care plans. The center hosts inclusive and accessible events for patients, I appreciate how the center prioritizes cultural identity in staff and patients. The visiting hours were easy to come in-and-out, and enough space to have patients relax outside or in common spaces. I would like to personally shoutout the medical professionals: Michelle, Darren, Cat, Patricia, Thanh, Catherine, Elijah, Stella Director of Nursing, Jerome Director of Therapy, Navya My mother has been satisfied and incredibly grateful for her medical treatment, and hopes the medical care staff deserves their recognition.

My grandma is a current patient and she's had a great experience. She is doing therapy after a fall…read moreand the staff has helped her improve and regain her strength. Her nurses and CNAs are very nice and help her with her daily needs. Great facility!

I am recently home after a two week stay following surgery for a broken femur. I think I will…read morebreak down my review by area, as the rating is very different according to what was going on. PT and OT: Excellent!! 5 stars. I can't say enough good things about them. You don't always get the same one day to day, but it really didn't matter. They are wonderful . Facility: The rooms are kept fairly clean, with staff sweeping, mopping and emptying the trash twice a day. However, it's obvious that the owners don't really care about fixing minor issues. The pull for the light switch over my bed was broken, so someone had rolled plastic bags into a rope and secured it to the end. The curtain that separated my bed from my roommate's didn't go all the way to the end of the wall, as it wasn't attached to the rings. Not too much of a problem except when I had graduated to using a commode, which was on that side of the bed. I felt a little exposed. One of the ice machines was broken the entire length of my stay, and I was told it hadn't been working for some time before that. So sometimes you were able to get an ice pack to put on the incision and sometimes you weren't. Care Nurses: Most are kind and caring, only one or two that weren't. I was surprised that they aren't taught to greet you when they come into your room. If I'd pulled the call cord, they would come in and just say, "You called?" Not much warmth. And they seemed woefully understaffed. Not ONCE in 2 weeks did a CNA offer to wash my hands, and there was no hand sanitizer within reach. After a week, one of them wiped me down with a damp towel, no soap. I had my husband bring me wipes which I used. I also was surprised at the lack of training that they had regarding moving my body for a diaper change. You need to roll onto your side, so the diaper can be placed under you. At first, they would push on the surgical incisions on my hip and thigh, causing me to scream in pain. I ended up showing each CNA the pictures from the x-rays of the break, to hopefully get them to be more careful. By the end of the 2 weeks, I had them trained. Mostly they came pretty quickly when I called for a change; however, twice I had to wait an hour after a bowel movement. And of course if you then pee during the wait? Messy. I was told my CNA was with another patient. Fine, but there were staff talking and laughing the whole time in the corridor. Get one of them to help out. RNs: Mostly caring, some concern, but they sure aren't warm and fuzzy. There seemed to be a breakdown in communication sometimes between the nurses and doctors, and between shifts. Eye drops were scheduled 2x day for scratch in eye. First day yes, then for 5 days nothing. I had my own eyedrops which I used, although they weren't the medicated kind I was supposed to be getting. Pain meds were to be every 6 hours. Sometimes it took 7-7 1/2. Once I was told I didn't have anymore by an aide, then the nurse came back from lunch and said sorry, my fault. The meds that I normally take daily at home were also on my schedule. Sometimes I got them, sometimes I didn't. I finally had my husband bring them from home and took them myself. I had both a heat rash, and a rash brought on by an allergy to the adhesive in bandages. When I asked, some action was taken, but it didn't become a part of the routine. No one asked about it, and I had to keep requesting the cream. Food: Ugh. Very little fresh fruit, overcooked vegetables, and most everything looked extremely unappealing. Friends and family would take turns bringing me lunch, which was usually enough to have half for dinner too. The kitchen was shut down for at least 2 days for a health issue. They set up in the courtyard and served hard boiled eggs and plain bread for dinner and breakfast. Noise: It's hard enough to get sleep when you are in pain from surgery, and I am glad they would come in when it was time for my meds, but the noise level at night was unbearable. It seemed like the staff were standing near the doorway laughing and talking-like a party was going on. Many nights a patient would call out "Shut up". I got noise canceling headphones with a white noise app on my phone, and that helped. I would certainly never go there again, or let any of the family.

My father was there for 1 month and he was taken care carefully, all the staff is so nice and…read moreprofessional, the food was decent too, you can bring food from outside just let them know. Also they have other activities to make sure my father doesnt get bored such as chess, karaoke, etc.

My family is very grateful for the care our grandmother receives here. The staff is kind,…read moreattentive, and truly treats residents with respect and compassion. The facility is clean, and communication has always been great. It gives us peace of mind knowing she's in good hands. Highly recommend!

Wonderful staff who take care of my dad during a very very hard time…read more Special shout out to Regine who was so wonderful in meeting us where we were at during the whole process.

Who is checking the main website's message portal? I left a descriptive message with a lot of…read moreinformation about my dad ( Ruben G. Rodriguez ) his release information, & information how to contact me back. I left the message on Oct. 18th. Your facility had no problem releasing (really booting) my dad out after 100 days when his insurance coverage ran out. The facility dropping the ball on so many levels with his case manager ( I have her name ) doing a shitty job, not preparing better, before he was released. I left a long list how she did a crappy job. He also got Covid pneumonia @ the facility, before he was released. I found out he had Covid pneumonia less than a week of him being home. I found this out when I sent him to the E.R. When we returned supplies, we had to borrow from Westwood, since, he didn't have any important supplies, he needed. When he was in the I.C.U. we found out there were multiple patients with Covid in the same wing he was staying at in Westwood.