Great used car dealer Friendly Trustworthy fair Adam is a great guy to deal with super clean low…read morekm cars I would recommend this dealer to any one

There's a reason they are called 5 Star. They did some…read morevery careful paint and body work for me to an extremely special car, and treated it better than their own. Very impressed, and grateful for the attention to detail. Thanks!!!

We bought a car from there not even 3 years ago, now the whole under carriage is rotted out and not…read morefixable. Does anyone there do safety's on their vehicles. Good money wasted....

If you're looking for a great car and great purchasing experience, this is the place to go. Mario…read morehad done lots of work to give us a car and a deal we were looking for. Old fashioned, great service and product. We would definitely buy another vehicle from here

The price provided to me was much more than the estimate and the work took less than told to me…read more This shop continues to provide subpar service for the money.

sold me a used tire, I was told when I had it put on elsewhere that it was unsafe and should not…read morehave been sold. I am aware that it is buyer beware on Marketplace but did not expect this from a mechanic's business. I was expected to drive over an hour on the highway so it could be inspected. My safety was not worth the hassle.

Steve Baratta was amazing, he was able to fix my car immediately, and he was very efficient. The…read morestaff was friendly, the waiting area was pristine. The price was 50% less than two other places I went to for quotes on thanksgiving weekend October 2020. All Covid19 precautions were being followed. I was so impressed I referred drivetime on first street in London Ontario to 2 more friends. Thanks Steve

Pure Con-Artist's.I have paid thousands in repairs on a car I was told that most parts were brand…read morenew.They welded my muffler to the frame and the tires I was given with the vehicle,Kal-Tire told us we were lucky didnt blow because they were unfit to be on a vehicle.There are thousands more in repairs ive had to pay as well. Rear exhaust(Welded to frame) replaced Exhaust Manifold replaced Break Caliper,line,pads replaced All 4 tires replaced Both side door handles have fallen off and had to be reattached Oil Pan replaced Driver door hinge replaced Alternator replaced Radiator replaced STAY AWAY !!!

Raymond was awesome to deal with, straight forward no messing around and got the deal done for our…read morenew to us 2023 Subaru WRX. The car was delivered on time serviced and detailed! We will definitely return to Titanium Auto sales when looking for our next vehicle. Thank you for the great experience Titanium Auto team.

my experience buying a vehicle this week has been top shelf. it all started with contacting Emilin…read more She answered my questions directly and quickly which I found refreshing. After testing drive I was helped by Raymond. he was true professional. The purchase phase was seamless. on top of that I had a tech question when I had car at home. They gave me techs number to call directly. Moe answered my call immediately and answered my question for me. I would recommend Titanium Auto to anyone!!!

Great to have everything for our company at one Ford location....from parts-service-body…read moreshop-sales-commercial!

I went to Highbury Ford for repairs covered under recall warranty. I was told to bring the car in…read morethe morning, so that I can pick it up in the evening. I did as the person suggested. Later that day, the technician called me to say that they'll need it for one more day because it's a bigger job than expected. Although, this wasn't ideal for me, but I thought it was understandable. The next day, I was waiting for a call, so I can pick up my car. No call. I called late afternoon and they said that they'll need another day because they don't have the parts (which is something that should have been arranged when the appointment was made the previous week). At this point, it was too late to arrange a loaner car, so I wouldn't have a car for three days. Day 3: I call a few times in the late morning in order to arrange pickup of my car later that day (I worked, so would have to make arrangements for someone to drive the car to my apartment), but the technician didn't pick up the phone. I left a message for him to call me back . I called again around noon. The person I talked to said the tech is on lunch, but that he would tell him to call me right away. No one returned my calls. I called a total of 6 times that day and my talk would not return my calls. Later that day, while I was at work, he called to tell me my car is ready. Because of the nature of my work, I had to scramble within 3 minutes in order to make arrangements for a family member to pick up my car. When I finally got into my car, the bluetooth was no longer working Terrible communication. Broke the bluetooth in my car. Do not recommend coming here for service. I will not be returning Update: I went to a different ford dealership for diagnostic. They identified the issue and said highbury ford made a mistake. I brought the receipt for this to highbury Ford. Manager at first tried to dodge responsibility, threatened to have me trespassed because I raised my voice slightly, tried to get me to call ford canada (which is useless and he knows it because they have no control over dealerships). Refused to pay because I should have gone to them despite them having a conflict of interest and having lied to me previously. In a previous conversation he said I could go to another Ford dealer for diagnostic and now he said "but I never said I would pay for it". Completely unprofessional and dishonest. Situation has been reported to Better Business Bureau

Every so often, I have to reach out to McMasters' parts department Time and again, the staff in…read morethat department are rude and dismissive If you need parts find a different Chevy dealer

Great service, on time, every time. Wouldn't trust my car to anyone else. They keep me safely on…read morethe road.

I just bought a corolla cross 2024 , This was my first experience to buy a new car. From…read morebeginning to finish , the whole process was so easy and smooth. Lots of Thanks and appreciation for Rick Petrella, , he is the best sales person. Very organized, and everything was on time and I got the car a lot sooner than expected, . Thank you Rick. You deserve 10 stars. MF

Don't go to this location!! They will leave you high and dry with no way of turning back…read more I financed a preowned car not even 6 months ago. 3 months into having the car, I'll start the car; it'll start shaking as though it's on but it is not. I will turn it off and try it again and it will work. I brought it up with sales manager but nothing was done on their end to try and investigate the issue. It's the 6th month now and the car completely stopped starting one day, towed it to the closest dealership and was told the spark plugs and fuel engeering system needed to be replaced as it was beyond repair (costing $690, not being covered by warranty). The car still wouldn't start after those, another issue that came up was that the fuel pump needed to be replaced (costing another $1760 not being covered). What has been the point of me paying for the warranty when it's going to be useless??? I reached out to the general manager to see if I could be compensated in any way as I'm a student fighting student loans. Was told, it wasn't their job to check those things. All they cared about during the trade-off, was that the car was starting then anything else wasn't their responsibility.