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Employment Development Department

3.0 (68 reviews)
Open 8:00 am - 5:00 pm

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Anthony H.

This place is a JOKE!! If you want bad attitudes and people who get annoyed if you ask a question...you came to the right place!!! If EDD would make it easier to talk to a person in the PHONE it wouldn't be backed up with people! No, instead they pass you from machine to machine until you hang up!

Waiting area inside the office

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4 months ago

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4 months ago

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5 months ago

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6 months ago

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1 year ago

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Photo of Kayla V.
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5 months ago

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1 year ago

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5 months ago

Waiting times are fucken unbelievable, this place needs to hire the adequate personnel to keep this lines moving. Seriously, holy shit.

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3 years ago

Helpful 5
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4 years ago

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11 months ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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Photo of Jessica L.
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4 years ago

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2 years ago

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7 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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7 years ago

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4 years ago

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5 years ago

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4 years ago

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9 years ago

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6 years ago

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4 years ago

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4 years ago

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4 years ago

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6 years ago

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10 years ago

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Ask the Community - Employment Development Department

Is there a direct line to reach the consultant since (855) and (800) are only voice message, no one can answer the special situation. It is helpful if there is a hot line?

If you were put on hold, and you've been on hold past there closing time should I still stay on the line?

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Review Highlights - Employment Development Department

I missed a signature on my claim and had repeatedly gone to the Chino Hills office to try and rectify my mistake.

Mentioned in 2 reviews

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People searched for Public Services & Government 123 times last month within 5 miles of this business.

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Social Security Office - New processs

Social Security Office

3.3(38 reviews)
7.2 mi

I checked in recently with my Mom to update her Direct Deposit information and we were really…read moreimpressed by how well this Office is run! The Room was well lit and properly staffed and the Security Guard was fully in his role as the first point of contact being assertively welcoming, inviting, and showing us how to proceed using the smart and efficient high tech systems. The waiting area was clean, comfortable, and spacious and there were large screens keeping everyone updated with their place in line and which window to go to. The lady who helped my Mom was very professional and organized! She helped us update Mom's direct deposit info as requested and reassured is the reissued checks were on the way. We recieved the direct deposit yesterday and are so grateful for the staff for making the process very easy and pleasant! Thank you to the Ontario Office Team for being on top of your operational excellence, we appreciate you so much!

So I came into this office and the security guard straight up told me that he is not going to…read moreanswer my question. I wanted to show him the letter and he said no to us twice. The security guard turned around and proactively asked the guy sitting next to us to see if he needed help. Before us, he was patiently asking a question from another African American lady. Wth! He really makes me think that they are doing racial profiling. Part ii, after waiting for one hour, we left the office. I called the SSA number and was told that the wait time was going to be 120 plus minutes. Since I only have today off. I searched around and found a place to upload docs. Meanwhile, I am still waiting for a call back from SSA.

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Social Security Office - Ticket number ft. metal bench seating

Ticket number ft. metal bench seating

Social Security Office
Social Security Office - The person who has been rude to mom

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The person who has been rude to mom

Employment Development Department - publicservicesgovt - Updated May 2026

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