I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

They cleaned the gutters and took pictures of their work. Their prices are reasonable.read more

Chip was quick to quote and install gutter guards. After installation, I noticed that water was…read moreflowing past the gutter in a few places where the roof was steep. I spoke with Chip, and he came out to color-match the valley shields. It has been two months since he came out to color-match the valley shields, and I cannot get him to come back out to fix the issue even though I've followed up every week.

We were extremely impressed with this company! On-time, great price, very professional without any…read morebs, and the roof looks greater than expected! The cleanup was very nice as well. Recommended greatly, thanks Top Dog Roofing

From the owner: If you've been looking for a roofing company in Dallas, NC or elsewhere in Gaston or Lincoln…read moreCounty, you've come to the right place. Top Dog Roofing Company provides comprehensive roofing services to residential and commercial clients throughout the area. We're known for our exceptional work ethic and competitive prices. See for yourself what customers have to say about working with us when you visit our Testimonials page.

Had some minor roof damage that needed to be taken care of. Put some feelers out on Yelp and J&M…read moreresponded quickly with an estimate. They were great at communicating their availability and showed up before they were supposed to. The work was knock out in less than an hour and they even fixed a couple of things they thought could be problematic in the future. Very pleased with the work done and we will definitely be hiring them again in the future.

Jeyson and his team with JM Guttering exceeded all of our expectations. His staff installed gutters…read morew/guards, downspouts, pvc fascia and replaced a lot of rotten Masonite with new Hardie board for a very reasonable price, (we were quoted more than double by other gutter companies for only gutters w/guards and downspouts for products that didn't hv great consumer reviews and all had dozens or thousands of BBB complaints.) I'm happy to highly recommend Jeyson & his team who worked diligently and got the job done and left our property clean. If I could leave 10 stars for them I would.

Working with Secure Roofing has been an absolute nightmare. What started as a straightforward…read moreproject has turned into months of missed deadlines, broken promises, and zero accountability. Our install date was in July of this year, as of October 25th the work is still not complete. Despite initially committing to repair the under-hang for our gutters and provide a chimney cap for the chimney, they have consistently failed to complete the work - without providing any updates or reasons for the delay. Every "estimated completion date" has been a false promise, forcing us to chase them down for any kind of response. To add insult to injury, Secure Roofing filed a request with our insurance company for a higher payout than our signed contract stated, without informing us of any additional charges. When we rightfully held off on final payment until they completed the work, they began sending us threatening emails, warning of court action and even accusing us of insurance fraud - all while the money sits, ready to be paid upon actual project completion. This company has not only failed to fulfill their contractual obligations but has also resorted to intimidation tactics to try to collect payment for work that remains incomplete. We have in writing (from one of their employees) what they were going to do and even after submitting that information they still did not resolve the issue. All we want is what was promised to us. We're not asking for anything extra. We are appalled by their unprofessionalism and unethical behavior and strongly advise anyone considering their services to look elsewhere. Do not trust this company with your home or your money."

I highly recommend Secure Roofing and Restoration for your roof replacement service and any of your…read moreindoor water damage repairs. I can't say enough about Secure Roofing and Restoration. Professional, extremely courteous, arrived on time, kept work area organized and clean during the project, and did follow up calls to ensure customer satisfaction. Coree Finger (Owner), and his crew did an absolutely fantastic job replacing the roof and repairing the gutters. They were very prompt in response to my initial inquiry and provided an honest and fair estimate. Coree coordinated everything with the adjuster and the insurance company which kept my stress levels down. Fantastic service, quality work, and completed job in a timely manner. 5 STAR SERVICE. Highly recommended!