1. Empire Property Management

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    Ponderay, ID

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    Empire Property Management

    5.0 (1 review)
    Closed • 10:00 am - 4:00 pm

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    5 months ago

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    Sandpoint Property Management

    Sandpoint Property Management

    (36 reviews)

    My husband and I have just relocated to the area, and after applying, I called to ask if there was…read moreanything I could do to speed along our process as properties don't seem to last very long. Brenda answered, and after explaining our situation, there was silence on the other end for a full minute. I heard keys clacking in the background, so I assumed she was trying to find our application. Then she hung up. Again, I assumed maybe it was a mistake, so I recalled. Brenda hung up on me again. If this is their customer service for a simple phone call, I can't imagine what their tenants have to put up with. Renters beware!

    I have never left a review of anywhere so the fact I'm marking this review speaks volume…read more If I could leave a one star review I would. this has to be the WORST rental experience I have ever dealt with. I have never in my life not received a full security deposit and have left every rental with seller reviews as a tenant but leave it Sandpoint Property Management to do the opposite. Every person in the office I talked to is completely inadequate. I can't even begin to tell you how many times we had maintenance scheduled to come that never showed up, left voicemails and emails that are never returned and the worst communication of any "team" I have ever seen. The amount of money that this company has pocketed from their tenets is absurd. This company should truly be shut down. Praying for every person who is currently stuck in a lease with Sandpoint Property Management.

    R & L Property Management

    R & L Property Management

    (2 reviews)

    I have lived for 20 years in a rental managed by R & L. Whenever there's any kind of issue with…read morethings like plumbing, appliances, snow removal, or concern over a dying tree, they respond very quickly to address the problem. I've always appreciated the peace of mind this gives me, but I'm writing a review now because they recently went above and beyond with service. I was in Germany when the recent (Jan. 2024) arctic front hit. I e-mailed R & L and asked whether they could enter my house, check on things, and do all the things we do to keep pipes from freezing. They responded immediately with, "Yes, of course." On the day I arrived home, Spokane was hit with record snowfall. Yet by the time got to Sandpoint, all snow had been cleared in driveways and parking areas near the house and I could drive right into my garage. Frozen pipes all over the county but all is well in my home.

    Absolutely, hands down the best landlord I've ever had, and maybe will ever have. Rented from them…read morefor well over 2 years, and had absolutely no problem at all. They were there when I had a problem, took care of it immediately, and even typically did more than what I had even anticipated. If you are thinking of renting a place, I would not hesitate for a second to rent from these guys. If you are looking to have someone manage your home, they will take care if it like it is their own. Wonderful people, and I truly miss renting from them.

    Daughtery Management - Come enjoy the lake!

    Daughtery Management

    (7 reviews)

    We rented a vacation house at 236 Pomrankey, Dover, Id. through Daugherty Prop. Mgmt…read more All 8 of us contracted a norovirus while staying there. It's clear the house was infected. The week was a total disaster. On top of that misery, the grounds maintenance Crews started mowing and leaf blowing outside the bedrooms at 7:30 am. Upon requesting a refund for renting an infected house they flat refused. Worst rental management company ever!!!!

    DO NOT RENT ANY OF THEIR PROPERTIES!!! We rented a house for…read more3 nights on South Idaho Club Drive. It was so close to SH 200 that you could hear nothing but passing traffic all day. Not relaxing at all. The driveway is so narrow by the garage, it nearly makes it impossible to turn around to drive back down the driveway. We found a dead frog in the hot tub on day one and immediately notified the company. They sent out someone to "sanitize" it. DISGUSTING! The tub should have been drained, cleaned and refilled. They just expected it to be used. It stunk so bad it made everyone nauseated just opening the cover. There were spider webs all over the beams under and around the decking, making it very uncomfortable to walk around and dodge spiders. There was dirt and debris all over the deck areas and a hose that was just laid out on the deck that wasn't put away. We ran out of coffee the 2nd day and there were pieces of trim falling off the sliders leading to the deck, which restricted our ability to close a bedroom door leading to the exterior of the home. This was fixed when we messaged management, but they told us to limit use. Ya, ok, I'm paying 3k for a weekend at your "awesome" home and cannot use a door to exit onto the deck from my bedroom. There was a mounted surveillance camera on the back deck that watches you when you're outside. VERY CREEPY! When you bring these issues up, Daughtery just plays it off as no big deal. This company stinks and their businesses practices are terrible. They wouldn't even entertain some sort of refund due to our inability to use the house as marketed. DO NOT GIVE THESE PEOPLE YOUR MONEY!!!!

    Empire Property Management - propertymgmt - Updated October 2026

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