1. Empire Hvac Technicians

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San Bernardino, CA

Empire Hvac Technicians

3.3 (3 reviews)
Open • Open 24 hours

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Services - Empire Hvac Technicians

Building energy audit

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9 months ago

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We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

AC King - Trane 2-stage condenser

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My AC went out late Sunday afternoon. Contacted ACKing and set up an appointment for that Tuesday…read moremorning. Blown blower motor was replaced within an hour or so of their arrival and cold air was flowing again. Fred was very professional as was the apprentice accompanying him. Would use again and recommend AC King if you need fast and professional service.

We just bought a new house with 35-year-old HVAC systems that needed a complete replacement --…read moreducts, units, relocation, everything. As anyone who's gone through this knows, the HVAC industry can feel like a black hole of information where it's hard to know who to trust. Freddy (the owner of AC King) was highly recommended, and that referral ended up being a game-changer. Within minutes of talking to Freddy, it was clear he had the patience to educate us. He took the time to explain the systems, the differences, and his honest opinion like a true advisor. That conversation alone earned our trust. From that point on, Freddy's responsiveness, expertise, and customer-first approach stood out at every step. This was a big project -- we installed a 4-ton Carrier Infinity heat pump and air handler, redid all of our ducting, and even had asbestos abatement completed beforehand. Freddy guided us through each stage, setting clear expectations and putting us completely at ease. (The abatement team he brought in was also excellent -- clean, professional, and efficient.) On installation day, his crew showed up bright and early and got right to work. They operated like a true team -- focused, coordinated, and clearly proud of their craft. With Freddy's hands-on leadership and attention to detail, they finished this massive job by around 2 p.m. -- we had expected it to take two full days! That saved us valuable time as we were trying to move in on a tight schedule. After getting multiple estimates, we can confidently say AC King offered a great mix of expertise, communication, and fair pricing. Freddy genuinely looks out for your best interests and treats your home as if it were his own. If you're looking for an HVAC company that combines honesty, skill, and true customer care, AC King and Freddy's crew are the real deal. We couldn't recommend them more highly.

All City Plumbing, Air & Electrical - All City Plumbing, Air & Electrical

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I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

I highly recommend Gabe Smith and All City Plumbing. Gabe is extremely knowledgeable, highly…read moreattentive to detail, and delivers outstanding quality work. From the start, he took the time to explain his entire process in detail so I could easily understand exactly what he was going to do. We hired him for a significant amount of work, and he handled all of it flawlessly. He replaced our kitchen sink, garbage disposal, and the angle stops around our bathrooms. He also installed a brand-new water heater, a Flow Tech anti-scale system, and a thermal expansion tank. Additionally, he replaced the main faucet and pipes connecting our house to the city water supply and successfully fixed our home's water pressure, which had been running dangerously high. What truly sets Gabe apart is his customer service. He is incredibly friendly, attentive, and kept in constant contact throughout the entire project. He is completely transparent and never acts like a pushy salesman; he simply assesses the issue, states the exact cost to fix it, and gives you the space to make up your own mind without any pressure. I would absolutely hire Gabe Smith and All City Plumbing again.

Empire Hvac Technicians - hvac - Updated October 2026

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