Stephanie helped me when I needed to cash a check. I just wanted to let you know that she was very…read morehelpful and knowledgeable. Answered all my questions. The Fenton Mo store was clean. I was very happy I went to them to cash check. Becky

Everything and everyone had a great experience even if I didn't get accepted for a loan…read more...Nevertheless outstanding service

Ok, we know "what's in your wallet?"…read more These little cafes are too cool! They are definitely a must when you're traveling. You can get some coffee with deep cut discounts because you carry a Capital One card. You have to pay for your coffee purchase with that card. Now if you're not a member make sure and sign up? These cafes are for all people's! They offer great little nooks to get away and get some coffee and air. On our journey we stopped in just to see and have some coffee. Fabulous service! The coffee the best! They offer seasonal drinks too ! It's a quaint place and blend . Credit cards and coffee shops, we are odd! They offer free offers in store and other various options for planting trees for your garden and community. We will see how they grow when we get to our new home . Thank you for the best coffee here today and kindness! We know that's which is our wallet.

Did not realize there was a Capital One cafe inside West County Mall, granted this is not somewhere…read moreI frequent but it was good to know that it was here. Concept is interesting - part cafe, part bank, part workspace, part bank. The space is modern and clean, and set up perfectly if you want to sit and get work done. Lots of seating and outlets with free wifi. I didn't get to try the coffee and got the matcha instead which was pretty refreshing. The menu also included light food options like sandwiches and pastries which are convenient if you want something quick. Another big perk is you get 50% off drinks if you have a Capital One or Discover card which makes it a much better value and a reason to come back.

UPDATE: I received a letter via USPS verifying that TCU had completed their research on my claim…read moreand was issuing a credit on my next CC statement. YAY! Fingers crossed now that the merchant's processor doesn't dispute the reversal (via Visa guidelines). Seems we were ships passing in the night. Glad it has been resolved! Maybe just notify patrons that it may take up to 90 days (not 30-60 as I was verbally told) for action.

Love this branch! Every interaction is friendly and efficient! The staff is fantastic and always…read morehelpful. I've never had a bad experience here since this branch opened. Thank you all for being amazing!

Been coming here for years. Great people. Take the time to go in and meet them. I have never been a…read morefan of the drive through only because you don't get the same interaction. When they recognize you and you recognize them you build lasting relationships that just make a more personable experience. Adema, Michael, and Lauren are great examples of many I have met through this branch. 5 star reviews sometimes go both ways if you know what I mean.

Extremely slow. Parking lot was empty when I showed up. No customers inside. One other car in the…read moredrive tru. Took over ten minutes to deposit one check. I don't ever want to write a bad review for anyone but this instance really irritated me because they were not busy with any other customers and when I received my deposit receipt, it showed it was done 5 minutes prior. Kept me waiting for no reason...

I have recently dealt with FCNB in Steelville Mo, Cuba Mo, and Rolla. Wanda, Shannon, Jill, Paige…read moreand Charisma helped me through a situation with a dear relative with the utmost care, kindness and professionalism. Yes, I know their names but I knew none of them just a short month ago. I will be opening an account there as well now just because of them. FCNB FAMILY COMMUNITY NOTEWORTHY BANK is what those initials mean to me. Thanks to all of you mentioned for jobs well done and the caring you show your customers.

Kim was very patient, compassionate, professional and knowledgeable in assisting me despite having…read morerestricted resources at the time. I'm truly grateful for your assistance.

I know that check cashing places usually get a bad wrap most times, this isn't the case for me. I…read morecame in to cash a pension check from my former employer. The clerk that helped me was Chassidy and she was an angel in every sense of the word. After playing phone tag with my former employer for well over an hour, she was able to get verification of the check but no thanks to my former employer. I've never experienced such dedication, excellent customer service and a joyous attitude in my life. Chassidy is the standard that other companies need to model their employees after. She was nonstop in her pursuit to get me taken care of and I'm very grateful as a customer. This helps to restore my faith in what true customer service is suppose to be. Chassidy is amazing and my personal hero of the day. ACE Cash Express should be extremely proud of her.

The workers here are very nice and accommodating. We have worked with Kasey and Dom and they are…read moreboth professional and informative.