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    Empire City Laboratories

    2.2 (36 reviews)
    Closed 9:00 am - 5:00 pm

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    Over $6K to test for the flu? BIG NOPE.
    Amy A.

    This lab should be shut down. It's predatory and obscenely overpriced. They tried to charge over $6k to test my child for the flu, which should not be legal anywhere, and tried to make it sound like they were doing me a favor by only charging me a little over $1200 after insurance and (of course) offering to set up a payment plan. All this AFTER the doctor's office said I shouldn't pay anything, because they were in network. (They are not in network.) I think this lab has a multi-tier scam: * Telling doctors offices that they are in network when they are not, so doctors use them * Charging ridiculously high prices for simple tests * Making almost all of their profit by putting as many customers as possible on payment plans. The man who works in billing was positively smug. This place should be shut down.

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    4 years ago

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    4 months ago

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    2 months ago

    Paid bill. They sent sent account to collection. Absolutely ridiculous. Told my Dr. to NEVER send anything there again.

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    2 years ago

    Helpful 4
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    1 year ago

    Helpful 3
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    2 years ago

    Helpful 5
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    2 years ago

    Helpful 4
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    6 years ago

    Helpful 4
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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    This lab is a scam. They bill you years later and inflate their prices on all labwork. Stay away. Bunch of crooks.

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Nice people work there. Most labs suck. They are way more personable than Quest or Lab Corp in general. That goes a long way in my world.

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    4 years ago

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    4 years ago

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    7 years ago

    Helpful 2
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    5 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Empire city lab helped me to get my covid per test result for traveling. there rates are very reasonable. highly recommended.

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    4 years ago

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    6 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    4 years ago

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    5 years ago

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    10 years ago

    I am very happy with quick service and respectful attitude of Empire City Laboratory employees towards me

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    10 years ago

    Great service, polite staff, organized place. Already 2nd time here. Definitely recommend.

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    Ask the Community - Empire City Laboratories

    Review Highlights - Empire City Laboratories

    Empire City Labs takes extreme care and focus while offering consistency for their clients specimens!

    Mentioned in 7 reviews

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    Quest Diagnostics - waiting to be seen just to drop off urine. chillin with my jug of human waste

    Quest Diagnostics

    2.4(43 reviews)
    1.4 miBay Ridge

    If I could give them zero stars, I would…read more My appointment time was at 10am. I promptly show up, sign in on the computer in the front of the waiting room (even though I signed in ahead of time online, the night before, but hey... Never hurts to double-check that you're "In"), and have a seat. The room was PACKED: People were standing out in the hallway because the phlebotomists were so behind. And to top it off, someone in the waiting room kept farting and laughing about it. Oh, what Joy.... People started to get anxious and huddle around the entry door to the hallway of exam rooms, trying to snag a nurse, and schmooze them into letting them cut the line. Okay, I get it. I was getting antsy too. You know what made it awful, though, the schmoozing was working and the phlebotomists were taking people out of order, based on who bitched the most! 11am rolls around and I can't snag a nurse to even ASK if I'm checked in or not, so I go back up to the monitor in the front of the room and RE-Check myself in (now, we're up to check-in #3, for 1 single appointment, at this stage). The monitor estimates my appointment will be at 11:40am - 1 hour and 40 minutes after my initial appointment time and two hours after I arrived. The room had no damn ventilation going, the human bodies are packing in here like a herd of cattle into a pen and the temperature is rising. Thank GOD I'm wearing a mask. I finally make it to an exam room and it's 11:50am. Mind you, I had to get nasty with one of the phlebotomist's, but still... I got in. End Result: Quest is ran like a fuckin' Zoo. My suggestion is to go to LabCorp.

    I usually have a problem taking blood from my arms because my veins tend to move…read moreHowever the nurse who took my blood was excellent Malika was able to draw blood on the first puncture She was meticulous in locating the vein and was also very gentle I will go to this lab again

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    Quest Diagnostics - This bill shows everything needed to prove this test was done

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    This bill shows everything needed to prove this test was done

    Labcorp

    Labcorp

    2.0(11 reviews)
    0.8 miSunset Park, Borough Park

    I made an appointment on their website and chose a 9:45am appointment. For my fellow drivers, park…read moreon 5th avenue and just walk over because there's no spots near this address. Even the front desk staff kept getting up to leave to move her car several times. Which was quite unprofessional of her to do more than once. She was gone so the phlebotomist was working the front too. I don't know how they run this office, if they're all cross trained or what, but the front staff are not particularly warm or friendly with patients. I was not seen at my appointment time and it took an entire hour to get 2 tubes of blood. The older woman who took care of me was the friendliest of the trio but I could tell she was being stretched thin with the various tasks pulling her in different directions at the same time. Running from the front to the back and trying to take care of everything. The younger ladies seem to hate their job and the patients because their faces are unable to hide their obvious annoyance. I totally get that, but I mean fake it, no? That' what we all do when we work customer facing jobs. Some patients are annoying but it won't help if you're annoyed with us right from the get go. This location has terrible reviews but it was convenient for my schedule at the time. I have one last blood specimen I need for collection, which they didn't have blood culture bottles at the time of my visit but even if they restock them I won't be returning here. Long story short, they take too long, and the whole office is scattered and not run well or efficiently. Labcorp needs to staff and manage their locations better. This is not a comfortable or pleasant experience for patients. I don't recommend coming here for your lab work.

    The women here are miserable. I came here to get a simple drug test and the lady yelled at me…read morebecause I didn't have enough urine. While I was waiting she yelled at another man because of the same issue. I understand there is a language barrier but that does not mean yell and make people feel like shit. If you hate your job then quit or find somewhere else. If I ever need to go to another Labcorp I will definitely not be coming back to this location. This place needs to be closed or needs new people here that are willing to help people out and treat everyone that comes in like a human being.

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    Quest Diagnostics

    Quest Diagnostics

    2.3(9 reviews)
    1.5 miBorough Park

    I was definitely not happy with my experience. I made an appointment online at this location to get…read morea PCR test done and the system allowed it to go through, so I thought I was good to go. When I get there for my appointment, I waited 10 mins before someone came and told me to go to StatCare next door to get it done (I assumed they were affiliated with each other). The front desk employee at StatCare said they were not affiliated with each other and she had no one to administer the PCR test since it was a Jewish holiday. She also mentioned that staff from this Quest location did the same thing yesterday to their other patients. I go back to the Quest employee explaining that StatCare didn't have anyone to help me and she just gave me the same answer: "I don't have any kits to administer." Why wasn't I notified in advance at all?? I would've changed locations if I knew there weren't going to be any tests! I needed this test done TODAY to attend a wedding this weekend! The Quest Diagnostics employee gave me no options, nor did she even give me any other locations to go to, I had to google it myself. Now I'm scrambling to see if any other Quest locations will administer a PCR test to a walk-in patient (aka ME). I will not be coming back for PCR tests unless I'm forced to. Update: I was not able to find any Quest Diagnostics locations that would take walk-ins for PCR tests, but NYC Health + Hospitals (6315 14th Ave) had tests available for me as a walk-in so I was relieved. If Quest Diagnostics does the same thing to you, please go to NYC Health and Hospitals instead!

    I came here twice, the first time I came here for the blood test, they messed up already and I…read morethought it was a one time incident and since the location is close to me so I gave it a try again today... as you can see, it's just another bad experience, it's painful and just got bruises for both times... I went to all other locations and didn't get bruises and the process was smoother

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    Empire City Laboratories - laboratorytesting - Updated May 2026

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