This particular ModernMD Urgent Care Center, takes care of me best of all. I'm often riddled with…read morepain and need to be out from work due to a chronic illness. I walk in, it's never crowded and I'm usually seen right away. I'm always treated by the doctor's with real care and concern for my symptoms. Today, I was in pain from head to toe. I needed official doctor's lines filled out for work and a pain injection. My specific pain injection type was available. The doctor was gentle with the jab and he filled out my forms. Please note that this facility often has the official doctor's lines for MTA employees if you forget to bring your own. This is a good place. Grateful to have it in my neighborhood.

Was very sick and ended up having the flu. I was hesitant to come here because the reviews aren't…read morethat great but I took my chances & was perfectly fine. The staff were friendly and it was a very short wait. I saw a Physician's Assistant and didn't have any complaints. Was in and out in about 40 mins. They did a rapid flu and rapid covid test on me right then and there. Only thing I didn't enjoy & never will is checking in on an iPad. So germy but I guess it's the best method for the times we are in!

I have been visiting the Crown Heights location for approximately 2 years beginning under Statcare…read more I changed my primary care physician to Dr. Chahal who has given excellent treatment. The desk staff was friendlier under Statcare the new staff are mostly fine but one employee after seeing my NYS Driver Licebse, walks away with it and refuse to give it back before she can confirm my appointment with my primart care physician. My treatment remains the same but one new employee and the new website under Nao Medical have been less than optimal. The old site had issues but this site will not allow me to pre-register; it does not provide appointment information but patients now suffer intolerable phone calls where caller follows a script and will not answer questions that are not on on the script they read from. I have since received bills for something I am not aware of. I have received no special treatment only what I have received in the past yet I am receiving bills. The most recent I believe is $836.00 which makes no sense. The old patient portal had difficulties but at least it was helpful this new system is all about billing period. I may likely have to take legal action against this fraudulent billing practice.

I had a scheduled 9:00 AM follow-up appointment at Nao Medical. When I arrived at 9:00 AM, the…read morefacility was closed, and patients--including those seeking urgent care--were left waiting outside in the cold. The door wasn't opened until 9:06 AM. Even after the facility opened, the morning continued to feel disorganized. I wasn't able to fully check in until 9:15 AM, and at that point, the doctor still had not arrived for the start of clinic hours. I waited until 9:30 AM, but the doctor still had not shown up, so I left. By then, 30 minutes had passed since my scheduled appointment time, and I refused to wait any longer. Thankfully, this was only a follow-up visit and I did not need urgent treatment. But the experience was extremely disappointing--especially for a facility that advertises itself as serving patients in immediate need of care. Leaving patients outside in the cold and starting the day late without clinicians onsite is unacceptable for a healthcare provider, particularly one offering urgent care. I hope Nao Medical improves its morning operations, staffing punctuality, and patient experience. Right now, it's falling far short.

This place is beyond amazing. I came in late night to find relief for stomach issues and the doctor…read moregave me all the best advice! He was thorough and gave me otc options saving me an expensive visit to the ER. Go here if you want to feel seen and the front desk was so cheerful and sweet!!! Go here. You won't regret it.

I started coming here for the free covid testing during peak omicron in 2021, there's was no line…read moreand was very fast. Great for in and out and no wait in those winter months. Came here later with a broken foot because they were the only place at night that was still open, took my insurance, and was not an ER. This visit was the only time I went to the clinic and it was busy. It was right before closing too. They did X-rays on site and said there was no fracture and sent me away. Days later I went to a different doctor with a worsening foot and indeed it was a fracture. I think they were so busy and rushing to see everyone before closing that they missed it. At the end of the day even the best of humans make mistakes, so I'm not mad a broken bone was missed but I wish I was recommended to follow up with a different doctor or something instead of "there's nothing wrong go home ok bye"

I wanted to give a big shoutout to this CityMD! Honestly, if my PCP hadn't been available, I…read morewouldn't have known what to do I probably would've called Teladoc. He's usually open every day until around 7, but due to one of the Jewish holidays, he was closed. I say all this because I've had bad experiences at other urgent cares before. They'd tell me to grab something over the counter or "follow up with your PCP," and I'd end up wasting a $30-$40 copay for advice I'd already tried. This visit was completely different. The check-in process was quick, the wait time was reasonable, and the front desk staff was genuinely kind and attentive. NP Tammy was incredible she made me feel seen, heard, and cared for. Her bedside manner was so comforting, and the level of care felt just like seeing my regular PCP. If you're looking for an urgent care that actually listens, provides real treatment, and won't make you feel rushed, I highly recommend this location!

More Like CityPA: Disappointing, Incomplete, and a Waste of Time…read more I went to CityMD Park Slope and checked in using the QR code. That part was smooth and efficient. Unfortunately, everything after that fell short. The Medical Assistant who brought me in barely engaged with me--no warmth, no empathy, and just completely dead in tone and demeanor. She said, "The doctor will be right in," but instead a Physician Assistant came in, with no explanation or clarification. That was misleading. The PA, a male provider, was courteous but not thorough. He quickly flashed a light in my mouth, didn't use a tongue depressor, and didn't perform a proper examination. He didn't check my ears, eyes, or mouth properly. Despite that, he prescribed antibiotics without verifying whether my illness was bacterial. They swabbed me for strep which was negative and sent out a throat culture. What would have also been helpful is to rule out a viral infection, so a respiratory PCR panel should have also been ordered. That way if it came back positive, I would not needlessly start antibiotics that would not work. My illness turned out to be viral, so the antibiotics were not only unnecessary but also completely ineffective. That decision showed a lack of clinical diligence and wasted valuable time. I ended up following up with my primary care physician today who took the time to do a full evaluation and immediately noticed an issue in my throat that the PA had missed. My PCP was able to give me a proper diagnosis and appropriate care--something that should have happened at CityMD. It's incredibly frustrating to go to a facility expecting medical expertise and leave with poor care and more questions than answers. If there are no MDs available to review or confirm treatment decisions, then calling it CityMD is misleading. Be transparent and call it CityPA if that's who patients are going to see. Just a reminder to folks, your insurance likely pays for you to be seen by the MD so insist on it. In my experience, PA's are valuable team members for patient care but they often miss the mark when they assess you alone so you're better off seeing the MD to follow up after them. I won't be returning. Next time, I'll go straight to my own doctor from the start and I suggest everyone try to do the same.

I was sent here upon referral by my employer regarding "comp" due to a work injury. This CityMD…read morelocation is well kept, quiet and never overrun with patients. Sanitized writing pens and disposable masks are available if you have a need for those items. The medical personnel and intake staff are helpful and kind. My only gripe is that their online check-in sometimes freezes and my patient info can't be saved, so actual paperwork has to be done. I appreciate the fact that they're really knowledgeable about work comp cases but new info must be submitted each time because of the rotating staff of physicians. It's just a little annoying. Otherwise, CityMD Bed-Stuy is a good place.

Misdiagnosed and almost ended up in the ER with kidney infections. The doctor gave me an egregious…read moreprescription for muscle relaxants which was not related to my condition, and said they "would be good to have in the future if I ever ended up needing them". The doctor also mistook a urine sample as mine, and came in ready to give a diagnosis when I had not given a urine sample that day. Sent me home with a "back pain and sciatica" diagnosis when I had a severe kidney infection. So ridiculous and unprofessional

Yesterday I had four immunizations for an upcoming trip. It was an excellent experience! Great…read morepeople, knowledgeable, friendly and efficient. HC is right upstairs at the Dekalb station/Willoughby on the Q line. I can't remember if I called or booked on line ..personnel do not do in person bookings for followups. I'm actually looking forward to going back! Thank you FGHC.

Got a TDaP shot before visiting my newborn nephew but was unsuccessful in getting a Hep A :(…read more Pros: * The only place in NY you can get free shots (with some restrictions)! * Clean facilities with knowledgeable staff. The front desk faculty can be curt and direct and forgo pleasantries especially when there are a lot of people in line, but they aren't mean. Cons: * Wait times are hit or miss- either 20 min to 1.5 hr! * They don't allow cell phones, so bring magazines or e-books. * They are very strict on being a clinic that does NOT administer travel vaccines. So don't mention the word "travel" in the staff's presence or they will correct you immediately. I came back again to try and get a Hepatitis A vaccine shot for an upcoming trip to India, but got turned away because it was only for "high risk adults through age 59." Doesn't going to India make me high risk? I didn't know whether it was worth the effort to argue with the front lady on what is considered "high risk." Left disappointed.. Tips: * Make sure to read everything, I mean everything on, https://www1.nyc.gov/site/doh/services/immunization-clinics.page They have health/age restrictions for some shots. * Google Map "Fort Greene Health Center," NEVER their address, 295 Flatbush Ave., as it will direct you a residential apartment 30 min walk away. I learned this the hard way! * Closest way to get there is the Q, & B to DeKalb Ave and get out at the North side Willoughby St. entrance * Remember to bring your vaccination record, insurance card, and any other evidence for securing a vaccine.

I had a phenomenal experience here in early April. I came here for the first time for a routine…read morecheckup and got some imaging done. This place is a one stop shop for all your gyn needs. I was able to get my blood testing done in the exam room and the imaging was done immediately afterwards next door. The facility is private and clean. I was tired of going to a facility where it's very crowded in the waiting area. Also, I wasn't a fan of my name getting called loudly in the waiting area and having to wait a long time to be seen. At FemGyn, the experience is the total opposite. I was seen shortly after completing some paperwork. The front desk representative was sweet and professional. I look forward to coming back here as needed.

They answered my questions, were very friendly, and overall felt safe and comfortable! The only…read morething was the waiting , I did feel like I was there for a while but other than that, my experience was great!

I was seen on time and the check in process was really smooth. I was helped by Chloe and Annisa…read moreSoeboer PA who were both warm, knowledgeable, attentive, and patient with me. I went in for flu symptoms and they managed my care efficiently. I don't want to go back but if I have to, I would visit them in a heartbeat!

I reviewed this place one star because of a terrible experience. It was just the specific doctor I…read moregot that time. After the bad doctor sent my scrip to some random pharmacy I couldn't get to so I had to call to get it resent to one by me, a different doctor called me who was very attentive and didnt understand why that doctor prescribed me the exact wrong thing. So I withdraw my original bad review. Just avoid Dr Smith.

They need new dental receptionists !! Always calling and…read morethey give me false information I've been calling for 3 weeks after 3:30 on Thursdays to change an appointment as suggested! Do you think they answered? NOOO If I come in person and give attitude, they gonna want to call security from the front! Smh get some new ones please! Besides that everything else is fine.

My father, who was a patient, experienced extremely poor treatment during his stay at Interfaith…read moreMedical Center. He was repeatedly neglected by staff by not giving him the pain medication in a timely manner, left in a hot, poorly ventilated room with no working air conditioning on that 3rd floor, and denied basic requests like ice water to relieve himself from the heat for hours. Staff also left unused medical equipment (syringes and needles) on his eating table, creating a serious health hazard. At one point, he was locked in a room with an irate dementia patient after the nurse walked out, held the door closed and refused to open the door -- even as my father yelled and banged on the wall for help. Visitors, including his wheelchair bound family member, had to beg staff to take action. Overall, his care was marked by neglect, unsafe conditions, and a lack of respect or urgency from hospital staff. No patient -- especially a vulnerable one -- should be treated this way.

This location used to consistently have long lines out the door but since NYCs been majority…read morevaccinated and boosted (go us!), it's become significantly less busy. Just had the most efficient and wonderful experience getting my rapid + PCR here! Granted, they weren't busy at all but the staff was so kind, patient, and fun. Plus they gave my friend and I lollipops. Always a win. Thank you to the staff for all the work you did during the peak of COVID (and now)! P.S. NYC ended the free for all covid tests March 30th but all health insurance including public should cover it!

Wait is to long and no heat in the lobby . I am here for a prepaid employment physical. I can feel…read morethe cold through my shoes so unacceptable every one in jackets