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    Empire Beauty School

    4.0 (4 reviews)
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    Empire Beauty School - My daughter can now put her hair up again without the knots getting in the way

    Empire Beauty School

    3.6(12 reviews)
    32.7 mi

    The student, hair dresser, Olivia, was a professional and authentically kind and helpful. I enjoyed…read morea shampoo & conditioning treatment. My curls looked softer, less frizz as she dried my hair with an infuser as I requested. Other than Olivia's service. Not one person greeted me or any one else, no one made eye contact or seemed to care. No assistance to the steps required for open house visitors. 20 minutes passed & after assisting the guy that came in after me, I had the chance to speak with 1 out of 3 front desk employees. She pointed to another table & told me to fill out a form over there. The 2 other girls were doing paper work never looking up. That soured my experience as a possible new client. Another 10 minutes passed after I wrote my name on the paper required, Olivia came out to bring me back. As I stated, earlier my time with Olivia was very nice. Her teacher looked at the services she provided and the check list Olivia had gone thru. Not once looking at my hair, not once introducing herself to me. I guess the paper work was most important not the client. Poor hospitality, poor PR. I wish the students well. Hope there are better role models for them to learn from.

    I went there at 3:38 pm, All the students were standing around talking. I asked for my bangs to be…read moretrimmed and my eyebrows done. Oh no way we close at 4. So you mean to tell me it takes longer than 20 minutes to do eyebrows and trim my bangs ? I have gone to the hair salon if I was there more then 15 minutes it was due to a employee having a emergency.

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    Empire Beauty School
    Empire Beauty School
    Empire Beauty School

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    Spa Tech Institute - Westbrook - Before and after

    Spa Tech Institute - Westbrook

    3.7(19 reviews)
    57.7 mi

    Affordable place to get a multitude of pampering done! Service was good and each treatment is…read moredefinitely a teaching opportunity but you're never in bad hands. Current pricing listed down below

    I came in last week to get a haircut and a shampoo and have been a repeat client for about 3 years…read morenow at Spa Tech. I usually book with Jillian & have had nothing but amazing things to say & am always happy with the result! Last week I decided to book a haircut with another student named Aurora. She was very sweet and attentive to me & made me feel like I was in good hands. She gave me an amazing haircut but ever since I have felt very off about the behavior of the instructors... one instructor by the name Justina was very openly rude to Aurora when she was asking for help and as I am hard of hearing she made me feel very belittled by crouching down to hear me and being in my face a little too close for comfort and shouting. although I am hard of hearing I do not need somebody to yell in my ear. I also noticed the students energy shift as soon as she came over it seemed like a very toxic student-instucor enviorment- Justina came over a few times to check on my haircut but seemed very rude to my stylist & the way she communicated with her was very unpleasant. Again, I love my haircut just not the bad energy from the instructors, I have witnessed this before but most of the instructors have always been very patient and welcoming with me ESPECIALLY the student- except for this time. I am more than pleased with the result of my haircut and am very greatful for Auroras patience and respect just not so much the instructor and won't be returning back.

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    Spa Tech Institute - Westbrook
    Spa Tech Institute - Westbrook
    Spa Tech Institute - Westbrook

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    Empire Beauty School

    Empire Beauty School

    2.4(18 reviews)
    36.0 mi

    I'm writing this review with real disappointment. My first visit to Empire Beauty School in…read moreSomersworth, NH had been positive, but my most recent experience was so unprofessional that I feel obligated to warn others. I booked an appointment weeks in advance for a hairstyle and even rearranged my work schedule--taking a half-day--to travel nearly an hour for the service. Two days before the appointment, Empire called to confirm, so I assumed everything was in order. When I arrived, however, I was abruptly told that my assigned student stylist had simply not shown up and had not called. Even worse, the staff informed me there was no backup and admitted they "didn't have time" to notify me. That lack of courtesy would have saved me significant travel time and inconvenience. This was, without question, one of the most unprofessional experiences I've ever had in a business setting. A no-call, no-show in any real workplace is grounds for immediate dismissal. If students are not held to basic professional standards--like notifying the school when they are absent--they leave ill-prepared for employment. This reflects poorly not only on the individual student but on the administration responsible for training and supervising them. Sadly, this was not an isolated incident. During my earlier visit, another customer shared that the exact same thing had happened to her: she arrived for a scheduled appointment only to discover her student stylist hadn't shown up. If you're a prospective student considering investing your money here, I urge you to think carefully. A school's reputation matters, and if employers see patterns of unprofessional behavior from graduates, it affects everyone--especially the students who are dedicated and responsible. To the Empire administration: I truly hope you address these issues. Your students--and your customers--deserve a higher standard of professionalism than what I experienced.

    I am writing this for my child. As a parent all I want is to see my child living their dreams, and…read morewhen we first saw an Instagram ad, enrolling for a class in the fall. Without a thought I signed them up. I won't go into detail on financial aid(that's a whole separate problem) I am just here to talk about the love bombing empire has mastered. My child was still 17 when we signed them up, so I went with them for the schools tour and enrollment. We had a first great initial reaction, the schools " financial helper" gave us a tour, we popped our head in some classes and waved to some students and got to observe some of their work. So fast forward two months later. First day and about the first two weeks were really good, my child made friends, was learning, and enjoying their time. My kid then starts telling me that the teacher is starting to get mean, snapping at students for asking normal questions, leaving the room for sometimes up to 2 hours...(this apparently was VERY common when they would work on people, for all instructors) she told me a story that almost made me want to unenroll her. How a student got hurt in class with a chemical, and the teacher was screaming in her face for "not knowing what to do" I'm not sure what delusional ass world that teacher was living in but if ALL of these people, already knew, why would they pay 24k to go to school?! Out of respect for this other student I feel it's not necessary to say more, but from my understanding, they didn't have the proper papers for the product that burnt this girl, as in (SDS) safety data sheets, so the staff took more time yelling at this girl in front of all of her classmates, and looking for a paper that they never had. My own child, they are quite as can be, we like to call them "the fly on the wall" not in a mean way, but the less you say, more opportunity, you have to listen. I can't say in words how proud I am of them for making it through....As they got more into their hours. Sometimes the students would be told "a tour is happening today" and to the that meant, teachers were going to be more snappy at them, and they had to almost put on a show, to try and convince others to join.(a bit cult like in my opinion) and I only say that bc not only is everyone (but boys) has to dress the same(or they get sent home and charged for it) my child would tell me things like " it's almost like a sorority, we all have to chant these saying, look the same, act the same" but ran by 60 year old women who think it's okay to destroy passions?!? The story's I heard about instructors, obviously favoring certain students and neglecting others, drama from girl to girl, stealing, my child graduated two years ago now and worked for about a year and dropped it for 4 months, "I just can't find the passion for it anymore" is what they would tell me. they did end up moving and finding a really cool salon, that meant their dreams, I couldn't be more happy as a mother for my child. But to any other teenager or young adult, or even grown adults, there is a reason why these instructors don't have a clientele and now work here, and this is the only way that they can make money, unless you want to be living their life take everything with a grain of salt, study, show up, and keep your head down, and don't let ANYONE take away your passion!! Kindness will always win!!!

    Empire Beauty School - cosmetology_schools - Updated May 2026

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