HOW DO PEOPLE LOVE THIS PLACE? 2024 & 2025…read more
Broken broken broken.
I came here because the Yelp rating was around four stars, so I genuinely expected something decent, or at least functional and clean. Unfortunately, this was not what I experienced at all. When I arrived, I was greeted by a man who appeared to be homeless. I am not saying this with judgment, just sharing context because it became relevant to the environment. At first, I didn't realize he was homeless until later when he began talking with another man about rehab, drug use, and going to a center. It was early in the morning, and that alone already made the space feel uncomfortable. On top of that, it wasn't even obvious this was a laundromat because the blinds were closed, so from the outside it looked dark and uninviting. Once inside, the overall condition of the place was shocking. Dirty, run down, broken machines everywhere, and honestly embarrassing for anyone involved.
The machines themselves were a headache. I had to keep feeding quarters into the washers and then repeatedly ask for my money back because they wouldn't work properly. I had to try multiple times just to get a dryer going. Pricing has clearly gone up since it's dollars just to get twenty minutes of dry time, which would be fine if the machines actually worked consistently. The sinks, hand washing area, and restroom were especially bad. Everything felt grimy and neglected, like surface level cleaning is done just enough to say it's cleaned, but the deeper filth and chronic buildup are very much still there. It's hard to ignore how worn down and dirty everything is.
What bothered me most is that it seems like this location is being used as a resting spot for people who are not there to do laundry, and they stay for long periods of time. I assume management is aware since there are cameras, and these individuals are there far longer than a quick stop. That gives the impression that management simply does not care, and that's not something I'm comfortable with as a customer. I didn't feel unsafe, but I was definitely on high alert the entire time, and that's not how you should feel while doing something as simple as laundry. While the machines technically do their job, nothing about this place feels well maintained or inviting. I will not be returning, and I do not recommend this location unless serious changes are made. Also, the unhoused individuals were talking about taking things they found. I just came to wash but witnessed trauma.
