The best thing I can say about the folks at Emission Time is that I feel very sorry for them. They…read moreseem incredibly unhappy to be at work and to have to speak with customers. I stopped in after being referred to them as experts in the I/M field and it couldn't have been more clear they had zero interest in helping me. After being barked at by the guy in the shop area to go to the other side of the unmarked building I then was treated to the peak of "why are you bothering me" attitude from the desk guy. Desk guy also was thoughtful enough to throw in the experience of being interrupted mid-sentence while trying to discuss the unusual situation with my car. Guys working today at ET, please take my advice and get jobs that don't involve customer care, it's not your strong suit.

Izy is amazing!!! Fabulous service. Welcomed with smiles and great customer service. Thanks for the…read moreassistance!!

stopped by less than 30 minutes before closing, and I'll admit I wasn't sure they'd be willing to…read morehelp me that close to the end of the day. I was pleasantly surprised! The older gentleman greeted me with a friendly smile as soon as I walked through the door and asked how he could help before I even reached the counter. I handed him my registration, and he immediately got started on my vehicle's emissions test. About 10 minutes later, he returned with my keys and paperwork. The younger gentleman then asked if I wanted to renew my registration there. When I declined, he quickly checked me out. The entire experience was fast, efficient, and friendly. I highly recommend this business! Their emissions testing fee was also comparable to other companies in the area, making it a great overall experience.

I go here about 6-8 times a year because of the amount of vehicles we have. This place is our go to…read morefor emissions. On days where it's empty I'm in and out in just 10 mins. On days where it's at least 3 people, you can be in and out in about 30 mins or less. This is a family owned business. As most of the individuals are related to each other besides the receptionist sometimes. Folks here are nice, there was an issue I had about two years ago with the older gentleman that did my emissions, I took an SUV for testing and when I left I noticed he fat fingered the mileage for my vehicle on the certificate. So I went back and had him fix it (since I didn't want any mileage discrepancies to happen with my vehicle) and when I returned, he redid my vehicle and sent me off, I checked it while I was driving and it was fat fingered again so I went back and he had to redo my vehicle again. Regardless that issue took about 2 hours in total to get it fixed. He said it didn't matter and was a bit grumpy about it but I want things in order and wouldn't want any issues down the future. Since we've been coming here for about 5-6 years now, prices have gone up but I think that's just how it is for all emission places. Would recommend this place to others.

I needed a high mileage synthetic oil change, but I asked them to check the front suspension as…read morewell because there were some noises going on while driving. The oil change was fairly quick since there was only one person in the lobby around 10:40 AM on a Thursday. Synthetic oil change was more expensive, but they seem to be around the same rate as other shops around them. They also said the suspension was fine. Nothing to be concerned about. -Full Service Synthetic $86.99 -Full Synthetic 5W20 5.9 gal $11.66 -High Performance Oil Filter $3 They also have a checklist that they provide as well while checking your oil. I'll leave a picture attached. There was a jokester at the service desk that was hilarious and made me feel at ease immediately. I appreciate people like that. Only been here once, but I will be back.

went in for an oil change and they had to rethread my oil plug after they did my car started…read moreleaking oil came back in and they said i had to replace the oil pan!

Went to three shops that were near me, and for one reason or another they weren't doing emissions…read moretoday, so I found this place on google and the guy was able to get me in and out in about 10 mins, just as the name implies! The owner is also a really cool guy. He has a passion for old school muscle cars and took some time to show me some of his builds and talk to me about them

Wish i could relate to the 5 stars but unfortunately they are lucky to get a 1 with what i…read moreexperienced. Soon as I walked in I was greeted very poorly by an older gentleman and he was very disrespectful and not welcoming towards me and my girlfriend. Doesn't matter if you're busy or not maybe try a different job that doesn't involve being social!:)

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

If you want some lightning fast service and top notch customer service, look no further than…read moreNick's! I dropped by to get my emissions done with no appointment and I was in and out in less than 10 minutes including the time it took to pay and to add the sticker on my car. The two people working here were super nice and welcoming (didn't catch their names) but they were really great to work with! Highly recommended for anyone that needs their emissions done. You won't regret it!

Nicks amazing. Service comes with free smiles & full service banter. Quick, easy, great price and a…read morecute lil waiting room with antiques that come with a free back story.

I have been taking my truck and cars to them for years. They do a great job and most importantly,…read morethey stand by their work One word: Honest A few years ago, another mechanic gave us an estimate of over $1000 to get a few things fixed in my truck. I decided to get a second opinion with Murray Car Care Center (Tunex at the time). Ming looked at it then brought me in the garage to show me that all of the things I wanted to fix were actually not broken. It cost me $0! Thank you Kelvin and Ming for all the help and great work you have done over the years.

Honest Mechanics Who Have Earned My Trust Over Many Years!…read moreI've taken several of my vehicles to Murray Car Care Center over the years, and every single time Minh Quach and Kelvin Cottom have been outstanding. They are true professionals -- honest, thorough, and incredibly knowledgeable. On my most recent visit they quickly diagnosed a tricky issue that the dealership had completely misdiagnosed as a major failure. Instead of pushing an expensive repair, they found the simple, affordable fix and had me back on the road the same day. The difference in how my truck runs now is night and day. What I appreciate most is their integrity. Minh and Kelvin never upsell or take the easy (expensive) route -- they just do honest, high-quality work every time. The whole ASE-certified team is friendly, reliable, and genuinely cares about getting it right. If you're looking for a trustworthy shop in the Murray area that treats you like family, look no further. Murray Car Care Center has my business for life. Highly recommend! Samuel

Terrible experience. I came here hoping to knock out a quick oil change before getting a car wash…read more After the techs spent about 10 minutes trying to upsell me on items from the "inspection" that I didn't request, they informed me that they had already drained my oil but couldn't replace the filter because the skid plate bolts were stripped and they couldn't get it off. This was right after I heard their torque wrench audibly destroy the bolts. They admitted that they had indeed stripped out the bolts trying to remove them. To make it worse they told me that while they wouldn't charge for the oil filter they would still charge me for the oil. I explained that it makes no sense to pay for the oil if I have to go right back somewhere else and have it drained again in order to replace the filter. After arguing they went back down and worked on the bolts and were able to finally get them off and replace the filter. But now the bolts were stripped and they couldn't put the skid plate back on safely! They claim to have called around looking for new bolts but couldn't find any. They did their best to re-attach the skid plate with just a few partially stripped bolts. So now I have to go have the skid plate removed again and reattached with new bolts. And they charged me full price for everything even though they stripped my bolts. What should have been an easy oil change has note resulted in a big headache for me. Avoid this place!

They are awesome here. Drive thru service lets me stay in my car and chill while they get things…read moredone super fast. They're also super cool and not just trying to upsell me, which I very much notice & appreciate. This is the only place I go for oil changes on all 3 cars now.