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    Emerson Errand Services

    4.3 (6 reviews)
    Open • 9:00 am - 7:00 pm

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    9 years ago

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    Jennifer E.

    Thanks Mandy! We're so glad to have you and the pups as clients!

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    Brooklyn Yard Veterinary Hospital - Outside

    Brooklyn Yard Veterinary Hospital

    (60 reviews)

    Brooklyn, Southeast Portland

    I have been going to BYVH since they opened basically. I have immense respect for them and their…read morecommitment to my pets. Whenever I have a customer service issue they always resolve it, and they help me via email while I'm at work even though I'm sure the phone is easier for them. Ty and Dr. Nuccio have been particularly good to Max recently as he moves into his later stages in life, and they've also been patient with me which isn't always easy. I can't say enough kind things about them. Dr. Phelps also gave Diane my red pitbull her quality of life back. Love this place!!!!

    I really hate to leave this review, but I think our experience needs to be shared publicly so…read moreothers don't have to go through this. TL;DR - Our dog was misdiagnosed by one of the doctors at Brooklyn Yard, which led to a cancerous tumor growing for months. It was not responsive to any kind of treatment by the time she was properly diagnosed, and my sweet girl has since passed. I discovered a new lump on my dog in early December, and the doctor did a fine needle aspiration. Instead of sending it to a pathologist, she assumed it was a lipoma given my dog's history and the fact she couldn't see any "cellular activity." This led countless back and forth visits to Brooklyn Yard, and their urgent care, Spruce, along with thousands spent in testing and imaging. For months, they led us in circles, insistent it wasn't cancer, despite my poor girl presenting so many symptoms that I now know are common for mast cell tumors. All it took to properly diagnose my dog was another fine needle aspiration, which a specialist sent to a pathologist. This is what Brooklyn Yard should have done to begin with. By this point, though, her tumor was too large and complex for surgery, and treatments like palladia and chemo were not effective. Also, when Brooklyn Yard first received the updated medical records and diagnosis from our specialist, their team called us, not to apologize or offer support, but to tell me they were canceling my dog's upcoming dental cleaning. They have yet to reach out since her passing last month. I am absolutely devastated and can't help but think how different things could have been if we hadn't put so much trust in the doctors at Brooklyn Yard. I miss my girl so much and will never be able to trust another animal in their care.

    Bowser's Best Buddy - Daisy on a walk with Betsy

    Bowser's Best Buddy

    (20 reviews)

    Sellwood, Southeast Portland

    I only used Betsy's services for a week and a half while I rented her basement apartment. She…read morevisited my dog twice per day-my pup is shy and anxious and would not have anything to do with Betsy. To her credit, I did see that she was making progress with my pup, which is no easy feat. Betsy and I were discussing my dog attending her daycare because my dog does infinitely better in a group setting. In addition, it was convenient for me for obvious reasons. My dog has gone to daycare for the better part of the year that I've had her, and she thrives in that environment. Never once have I had a complaint or negative report about my pup's behavior at daycare. In this conversation, Betsy used a condescending tone to refer to my dog as "difficult ". I informed Betsy that we no longer had an interest in her services, as I don't want my dog to be cared for by someone who would speak about her in that way. However, that's not why I'm leaving this review. I'm leaving this review because of something I observed with regards to her dog daycare. What her dog daycare consists of is several dogs hanging out with Betsy's daughter, Amelia (my best guess is she's a teenager)in their living room/dining room/kitchen area all day. Betsy is typically gone all day (8-3:30) from what she told me. There is a narrow dog run, running along one side and the back of the house. The daycare dogs are let out briefly to do their business a few times a day. While I was a tenant there, I had to do my laundry on the third floor of the house, above the daycare. This required me to wade through the group of dogs each time I went up and down the stairs to switch loads from the washer to the dryer. Every single time I did laundry during the month + I lived there, I noticed that Amelia was never downstairs with the dogs during daycare time. She was always in her room with the door closed. I suppose it's possible that she went in her room each time she heard me coming, but sound carries very well in that house and I'm sure that I would have heard her moving. I would also have considered this discovery a coincidence had it not happened multiple times. My primary inspiration for making this review is the fact that the very last time it happened, while sitting on my couch reading, I heard a kerfuffle between the daycare dogs. It did not sound like a fight, just like the dogs getting rowdy. Eventually, things settled down. Shortly afterwards, I had to go upstairs and get my last load of laundry out of the dryer. While making my way through the sea of dogs, I noticed that one of them was now holding one of its front paws up and was wearing a plastic cone around its neck. I only observed the dog for a couple of minutes, but it was never once willing to be weight-bearing on that paw. I hope that the dog wasn't seriously injured. Even more so, I hope that this is the only time anything like that has ever happened to any dogs that have attended this daycare. And even more so than that, I still have hope that it all was a complete coincidence that the dogs were never being cared for when I made my trips up and down the stairs. To be transparent, Betsy and I did not have a positive dynamic as landlord-tenant. Interactions were never heated, but Betsy did tell me that she is a very sensitive person and perhaps her daughter is as well. She may have been encouraged/wanted to avoid me due to the tension between her mother and I, despite the fact that I was polite to Amelia each time I saw her and professional to her mother. Bowser's Best Buddy is far different from any dog daycare I have ever seen, and I've been taking my dogs to daycare for over fifteen years. It's basically akin to your dog being at home, hanging out with a group of friends, sometimes supervised and sometimes not, with a potty break or two sprinkled in. There are no cameras for pet parents to observe their pups. I've never considered taking my dog to a daycare that doesn't offer this and my observation here has cemented that requirement for any pet care provider we use.

    I have been a client of Betsy and Bowser's Best Buddy for about 9 years, starting when I had one…read morecat, then two, then a puppy, and finally a second puppy who is now an amazing 3.5-year-old dog. I know that Betsy is partially to thank for the wonderful companion Gromit has become. Betsy is conscientious and communicative, and she is very connected to the pets in her care. She spends time training them in addition to getting them out to stretch their legs and go potty, and she adjusts her training and walks to fit the dog's needs and personality. When my pup boarded with Betsy, he was treated like family. If Gromit could write a review, he would say he loves Betsy and Amelia as much as he loves me, and he wouldn't hesitate to recommend Bowser's Best Buddy to all of his furry friends!

    Powell Veterinary Center - Felix on his way home from the vet. Pic says it all

    Powell Veterinary Center

    (117 reviews)

    Creston-Kenilworth, Southeast Portland

    I grew up in Portland, as an adult for many years Powell Vet. Clinic was the only place I took my…read morepets. I moved to Montana close to 20 years ago but, I come back off and on. A couple weeks ago I came back to Portland to spend time with high school friend under hospice care do to cancer. I decided to bring my little dog Noah. All was well at first but he suddenly became ill. No longer having a vet in Portland I called my old one, Powell Vet. Clinic. They got us in that afternoon, still had my information from years past. It turned out my little man was in cardiac arrest and declining quickly, so he didn't suffer I made the heart wrenching decision to end his suffering and let him go. Everyone at the clinic was incredible. I chose to have him cremated, the front desk gal said she would personally make sure his remains were sent to me in Montana. Leaving the state of Oregon without Noah was incredibly difficult having to trust strangers with Noah. The other day I received a text from the office manager letting me know my little Noah was on his way home, I cant thank everyone enough for all they did that day and getting Noah back home. Thank you Powell Vet. Clinic. I don't know if you're under the same ownership but the values are still the same, Thank you!! Beth Stanfill

    I want to leave a 1 and a 5. The staff and Vet Tech where great. The Vet was not. She seemed…read morerushed she came in talking down to us like it was the first time we where at a vet. She knew we had our dachshund since pup and proceeded to explain the unique biology of a dachshund and why we should not let him jump of furniture where a simple question like I am sure you are careful about his back. We have him on Sundays dog food, she called it designer food she wanted to know if certified, I looked it up tried to tell her but she had this speech. She did not want it interrupted. I really felt talked down to, not with. Worst vet experience I ever had.

    Emerson Errand Services - couriers - Updated October 2026

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