I've been taking my sister here a few months now and every time the receptionists act like they…read morecan't see you waiting on line, they talk and gossip to each other WHILE they have people waiting in line!!! It's very rude and unprofessional. Other than that, my sister said she loves her physical therapist so thats a plus.

The staff behind the desk is extremely rude and have zero customer service skills, I've been here…read moremultiple times for appointments and every single time I'm just disappointed and aggravated with the staff and it seems to be with all of them. The doctors are fine like normal doctors no issues , but the receptionists need a customer service lesson because them alone has turned me from ever coming back here.

Love this place, it's very convenient for me. I'm only about 2 miles from it, and it has my…read moreprimary and specialist both there. The staff are friendly and kind. The service is fantastic. I feel like I'm actually being listened to and taken care of. Keep it up!

All the staff from the front desk personal to the PAs and Doctors are caring and professional.read more

I fell at the airport on the way to Las Vegas and broke my femur. This was on a Sunday, Dr…read more Whitlock operated on Monday. After researching my injury, I read it was a rare break because it started at my prosthetic knee and formed about a 9 inch fracture. I am thankful to be at WakeMed. I had very little post operative pain and was accepted into WakeMed Rehabiltation Hospital. I am sure Dr. Whitlock played a part In this. I could not have had a better experience.

Lexi at the front desk is unnecessarily rude, cold, and unhelpful. I asked about scheduling…read moreadditional OT appointments 2 weeks out so that there would be no break in my biweekly appointments for tennis elbow given that's what the dr ordered for 6 weeks, and she told me no need to schedule at that time as I had 2 appts the next week. Well, the following week when it came time to schedule for the following week, nothing was available. Given it's her JOB to schedule, so she intimately knows that appts book quickly so you need to book several weeks out, it's inexcusable she brushed me off this way. Zero compassion from her. She should NOT be in a customer service role. Put her in back office away from patient interactions.

I never write reviews but I am now, I broke my wrist in April, never had a broken bone before, 3…read moresurgeries later, still not healed, because I wasn't heard when i kept repeating something is wrong, only when i suggested an mri and that the dr stop for a minute and examine was i heard 4 months in at this point, but even before then, I kept saying something isnt right with the thumb then discovered tendon ruptured, surgery for that but still side of wrist off, really painful, so hence finally heard, mri, bone was healing incorrectly, had to rebreak, repair tendon sheath, etc. and i went to post op visit, waited for one hour and 10 min, no dr seen and noone checking on me, i abruptly left, so now post op visit 2 months out and wrist still not right, cant change drs now because of ins. it is unacceptable, and Im not a go to dr person at all, nothing overly expected except for proper care, proper listening , thats all, I was a person that worked out, active and this has been awful, I feel this is a place that they want to see as many folks a day as possible, even if it means they lose a few, i feel cheated for sure.

years and years I was dealing with Raleigh orthopedic clinic ..all great doctors ..no one ever…read morepush u to do surgery...I was treated there for knees..at first they wanted me to wait for my knees surgeries ..I waited almost 9 years then it's done ..after that both hands ..done by DR.TUTLE ..he is great ..last month I insist to do revised knee replacement ..DR. VAUGHN BRADLY ..INSIST THEY ARE FINE SHOULD LAST FOR EVER..MORE EXRAYS ..DONE ..IT WAS THE HIPS NOT KNEES ....I WAITED YEARS AS BEEN ADVISED ..LAST MONTH I INSIST TO DO THE HIP SURGERY ..(HONESTLY I WAS THINKING THEN ITS THE KNEE ) till dr Vaughn did my hip ..he was right all went great ..I'm stubborn some time don't follow instructions ..all feel great even I did not went physical therapy ...last week for the third time referral again ..to do physical therapy ..finally I sqeduale my first appointment with Raleigh ortho rehab nov 4 th ...Raleigh ortho team are great ..u won't find better in Raleigh ..even I have ostrio...I'm doing great ..thanks to all the team there ..liz dr Vaughn PA assistance IS VERY KNOLRGEBABLE AND SWEET ..GOD BLESS

Everyone is super nice and supportive of my needs. I am there at least once a week these days for…read morePT, but have also needed other things that required doctors visits etc. I would definitely recommend.

11/5/23: We needed a sports physical. This location was convenient & so were their hours. There's…read moreplenty of parking. We were greeted when we walked in & asked to have a seat while she was checking in someone else. Though the waiting room was full, we got called back pretty quickly. The PA came and did the physical. It took about 5 mins & then another few minutes to get the form. It was quick and painless. I took off a star because the office and seating was dirty and disgusting were we sat. It needs a cleaning in certain areas for sure. We will definitely go back if we ever need another physical...especially for $10.

Very professional staff and Dr Hanselman was thorough yet efficient…read more From arrival to X-rays to time with Dr H, under one hour! Plenty of parking, too.

Bad apples in every bag, Dr. Reeg is the bad apple of Duke Orthopedic. I did not experience a…read moreproper or professional meeting but rather, I met a petulant child having a temper tantrum. He had not one good thing to say and his only interest was in beating down my previous back surgeon and then verbally beating me down if I tried to disagree. The two things that are keeping me angry about this experience are the facts that I had to pay my abuser for abusing me and that he had no reservations about negatively beating down my previous surgeon, someone he knows and works with as colleague. The fact he felt no qualms about being so aggressive to me while I was awake makes me shutter to think of how he could be if I were asleep. I'm over the third trauma of being told there is no hope for my back because my previous surgeon totally destroyed it and my bones being too frail to handle any screws because, my bone density test and my 'heaven sent' surgeon, both proved him 100% wrong. I saw your real face Dr. Reeg and I know your a snake in the grass. Just know, I am not your silent victim who will fear shame of judgement for speaking about how you abused me. I know I am granting you the courtesy of kindness that you never extended me. I have forgiven you to my Saviour for judgement and justice. My vengeance is my Lord because he will serve it most fairly. However, I hope the colleague you worked so hard to degrade can forgive the pain my truth will bring him but, I suspect he and many others have already seen your real face too. I will close by saying that should any proper Duke affiliate want to reach out and inquire, I will gladly speak with them. In the meantime, I am now entering cardio care because the stress and distress from you has possibly given me a heart attack. Sleep well with yourself.