My family and I have been going to this office for years. Great staff, doctors and surgeons. 10-10…read morehighly recommend.

By far the worst service ever, the receptionist at the desk clearly don't know what she's doing. I…read morewaited 45min past the appointment time due to lack of communication.

Always a great experience there. Jennifer at the front desk is always super friendly and eager to…read morehelp even when they are packed and overwhelmed. Everyone there has been great and super nice. Always look forward to coming in to Smithfield. I go to Clayton for my therapy and always have a great experience there as well. They are all friendly and helpful and very knowledgeable in their field. They are great with their patients and take their time and I don't feel like I'm rushed or neglected while I'm in for my visits. A+++

This place is absolutely terrible at everything they do. Ive been to multiple medical facilities…read moreall across the states and i have to say this place is worst of any ive ever visited. The doctor i saw only wanted to do major surgery instead of a minor procedure that will yield the same result. You can,',t even make a proper appt. Everytime i tried to make an appt i was told they would call back, a month later im still waiting on that call. The billing department is absolutely inept, they dont even answer, then when you try to get tranferred they just put you on a phone line that eventually hangs up. Glad ill be going elsewhere, be ause i cant imagine letting these clowns operate in me. Horrible experience, henve the reason they only have a 2 star rating

Love this place, it's very convenient for me. I'm only about 2 miles from it, and it has my…read moreprimary and specialist both there. The staff are friendly and kind. The service is fantastic. I feel like I'm actually being listened to and taken care of. Keep it up!

All the staff from the front desk personal to the PAs and Doctors are caring and professional.read more

I fell at the airport on the way to Las Vegas and broke my femur. This was on a Sunday, Dr…read more Whitlock operated on Monday. After researching my injury, I read it was a rare break because it started at my prosthetic knee and formed about a 9 inch fracture. I am thankful to be at WakeMed. I had very little post operative pain and was accepted into WakeMed Rehabiltation Hospital. I am sure Dr. Whitlock played a part In this. I could not have had a better experience.

Lexi at the front desk is unnecessarily rude, cold, and unhelpful. I asked about scheduling…read moreadditional OT appointments 2 weeks out so that there would be no break in my biweekly appointments for tennis elbow given that's what the dr ordered for 6 weeks, and she told me no need to schedule at that time as I had 2 appts the next week. Well, the following week when it came time to schedule for the following week, nothing was available. Given it's her JOB to schedule, so she intimately knows that appts book quickly so you need to book several weeks out, it's inexcusable she brushed me off this way. Zero compassion from her. She should NOT be in a customer service role. Put her in back office away from patient interactions.

I never write reviews but I am now, I broke my wrist in April, never had a broken bone before, 3…read moresurgeries later, still not healed, because I wasn't heard when i kept repeating something is wrong, only when i suggested an mri and that the dr stop for a minute and examine was i heard 4 months in at this point, but even before then, I kept saying something isnt right with the thumb then discovered tendon ruptured, surgery for that but still side of wrist off, really painful, so hence finally heard, mri, bone was healing incorrectly, had to rebreak, repair tendon sheath, etc. and i went to post op visit, waited for one hour and 10 min, no dr seen and noone checking on me, i abruptly left, so now post op visit 2 months out and wrist still not right, cant change drs now because of ins. it is unacceptable, and Im not a go to dr person at all, nothing overly expected except for proper care, proper listening , thats all, I was a person that worked out, active and this has been awful, I feel this is a place that they want to see as many folks a day as possible, even if it means they lose a few, i feel cheated for sure.

years and years I was dealing with Raleigh orthopedic clinic ..all great doctors ..no one ever…read morepush u to do surgery...I was treated there for knees..at first they wanted me to wait for my knees surgeries ..I waited almost 9 years then it's done ..after that both hands ..done by DR.TUTLE ..he is great ..last month I insist to do revised knee replacement ..DR. VAUGHN BRADLY ..INSIST THEY ARE FINE SHOULD LAST FOR EVER..MORE EXRAYS ..DONE ..IT WAS THE HIPS NOT KNEES ....I WAITED YEARS AS BEEN ADVISED ..LAST MONTH I INSIST TO DO THE HIP SURGERY ..(HONESTLY I WAS THINKING THEN ITS THE KNEE ) till dr Vaughn did my hip ..he was right all went great ..I'm stubborn some time don't follow instructions ..all feel great even I did not went physical therapy ...last week for the third time referral again ..to do physical therapy ..finally I sqeduale my first appointment with Raleigh ortho rehab nov 4 th ...Raleigh ortho team are great ..u won't find better in Raleigh ..even I have ostrio...I'm doing great ..thanks to all the team there ..liz dr Vaughn PA assistance IS VERY KNOLRGEBABLE AND SWEET ..GOD BLESS

Everyone is super nice and supportive of my needs. I am there at least once a week these days for…read morePT, but have also needed other things that required doctors visits etc. I would definitely recommend.

11/5/23: We needed a sports physical. This location was convenient & so were their hours. There's…read moreplenty of parking. We were greeted when we walked in & asked to have a seat while she was checking in someone else. Though the waiting room was full, we got called back pretty quickly. The PA came and did the physical. It took about 5 mins & then another few minutes to get the form. It was quick and painless. I took off a star because the office and seating was dirty and disgusting were we sat. It needs a cleaning in certain areas for sure. We will definitely go back if we ever need another physical...especially for $10.

Very professional staff and Dr Hanselman was thorough yet efficient…read more From arrival to X-rays to time with Dr H, under one hour! Plenty of parking, too.

Waited an hour in waiting room! Then I called because medication was not working and didn't recieve…read morea phone call back for 3 days!