After one year of shoulder pain I contacted the office and was given a next day appointment with…read moreDr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience.

Very unprofessional and rude. This appears to be an older building. Not updated or very cleanread more

every one there from the staffs to the doctors were very professional kind and caring and very…read moreattentive. I received such "tlc" I didn't wanna leave! In the past I was afraid of needles and hated the smell of the hospitals and never thought that I would miss staying in one but I missed this one. I highly recommend this facility to anyone. Jamie defusco

Came in with a strong possibility of a blood clot in my husband's leg. He has a history of blood…read moreclots having had a pulmonary embolism and years prior open heart surgery, etc. On medication for blood clots. He woke up in the morning with a swollen red and very hot leg so of course that was our first thought. Got here at 8:50 AM. It is now 1215. We're still sitting here. They came in and did a Doppler on his leg a half hour ago but we're still waiting for word about their findings. Over three hours, we are starving and my patience is growing thin. I asked a nurse what is the delay? She seemed a little bit annoyed because she was not "our" nurse. I see signs everywhere saying they're driving for a five! They're not striving very hard. Even if they just sent someone in to check on us from time to time? We just feel very ignored. Finally released after 1pm. Dang! But so thankful it's not a clot, cellulitis ( still not good but not emergant. )

My NP is Lindsay Palmeri and I could not ask for a more knowledgeable and caring human being to be…read moremy medical care taker. She has made it a point to know all that it is to know about me both personally and medically and I know this because I am not easy and she refers me to the perfect person for whatever it is that I am going for. I moved 67 miles away from the office and I will travel to where ever it is that she is. She is my perfect fit for my medical treatments

Second visit that I have to call back for my prescription. I had the same prescription for years…read more Did a physical and prescription refill appointment but they forgot to refill. Called them for 3 days straight about the prescription with no luck. Then they told me I had to do a new video appointment for them to give me my prescription. I dropped them instantly. Not to mention the waiting forever at the office for no reason.

Dr Ferez and staff are awesome and there's nothing like eliminating the pain in my lower back when…read moreit flares up!!

I have been using Dr. Nick now for at least 10 to 15 years. I would never go to anybody else. He…read morehas always gotten me taken care of whatever my back issues were. I highly recommend him and would not hesitate to visit him. He and his staff are top of the notch and they are wonderful, friendly people.

Dr Vernon and staff are awesome. They were friendly and the procedure went well. He explained…read moreeverything to me and my husband. I would highly recommend him.

I guess Dr Vernon is an ok doc, but his office is the most poorly run I have encountered in over 30…read moreyears of dealing with my own healthcare issues, having lived on both coasts of the US. They do not answer the phone and they do not return calls if you leave a voicemail. If you happen to get someone to actually answer the phone, you will learn very quickly that you calling is a problem for them and they will then forward you and ask you to leave another voicemail. They do not care and you will actually hear that sentiment in their voice, clearly. It won't matter if you're cordial in every single encounter or how mannerly you behave in general. They simply do not care about resolving even the most simplistic of administrative/insurance issues. You will spend weeks battling and agonizing before you get a return call, if one ever actually does come. His office didn't bill my procedure correctly; they used my member ID but not the correct insurance. So when the anesthesiologist billed my insurance company, said company had no filing about a colonoscopy procedure actually occurring. So my insurance sees only that I had some anesthesiology services on a certain date. That alone is a $600 bill that only $108 of which was covered because there was no procedure tied to it. If my insurance company had received the billing for the actually colonoscopy along with the anesthesiology, all of it would have been covered at 1000%. My procedure was literally 7 months ago and I have fought and battled with Dr Vernon's office/billing staff. I'm now about to have to pay $492 for the anesthesiology or face being sent to collections, all because Dr Vernon's office didn't file with my insurance prior to the anesthesiologist filing. I know I gave him the correct insurance info and the proof is in the fact that the anesthesiologist successfully filed their portion of the claim. I will NEVER return to this office and whenever the subject of gastro issues/routine colonoscopy comes up in conversation, I will do everything I can to warn folks about what they'll likely face should they choose Dr Vernon. I will also be warning my PCP that he is destroying his own credibility with every referral he makes to Dr Vernon.

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

Not only did they misdiagnose a severely inflamed gallbladder with a UTI and sent me home in pain,…read morethe nurse was literally taking nurse courses for SCHOOL while I was in her care. They also let an IV drip out of the bag or my arm into my lap to the point it was soaking wet and I was shivering. I passed out multiple times and they left me for HOURS. After going home and getting a second opinion from WakeMed, I had to go into surgery THAT NIGHT. I honestly should've sued for negligence. I will be reporting this .

Clockwork is the word that comes to my mind when I come to this place to escort the wife for…read moresurgery. Very professional and coordinated work so no mistakes are made at all, incredible amount of paperwork verified and signed by everyone involved to confirm what is being done. The care and compassion exercised by the team reassures the patient that the outcome will be the best. Great place to have surgery, wish all hospitals would learn from them. Doctors are the best I have seen, from the anesthesiologist to the surgeon, great team!

Absolutely phenomenal experience here!…read more From the front desk to the nurses (Lauren is amazing!), to the nurse anesthetist, Stephanie, Dr Seymour who explained and allowed me to watch him perform the nerve block to the surgeon Dr Marc Wood! Fantastic staff, everyone took time to explain everything, clean and quiet waiting area and overall a wonderful experience. Surgery is no fun but the staff's professionalism and kindness made for a less nerve-wracking experience. Side note - parking can be tough. We hit here at 9:45 and there were only two spots open.