When I visited a dispensary to purchase CBD gummies, the friendly and knowledgeable employee…read moreassisted me in selecting the right brand. Surprisingly, the product I chose was available at another dispensary for $5 more.

Edibles galore Great selection & Price…read moreHelpful, friendly staff. Their products are fresh and staff are knowledgeable.

The prices are good. They need to hire people who want to work. Not have a attitude because they…read morehave to work.​

Awesome place Great product…read moreExcellent showcase Super knowledgeable staff My everyday go to

I went to the Crater Lake location due to a weight mismatch between a dab rig and basket I bought…read morethere as a pair. After watching these tiny little rigs tip over due to the weight of the heavy baskets three times now, I decided to go in and buy a smaller basket, better suited to such a lightweight rig. The young lady, Shawna, was super sweet and immediately went to ask a manager for assistance. The first manager that came out, Lucas, was super polite but seemed extremely confused about what I was telling him. As a result, I asked to speak to someone else. That's when Jason came out. His entire demeanor was argumentative, dismissive and completely unprofessional. He repeatedly interrupted me to ask questions like, "was it tipping over in our cabinet before you bought it" - questions obviously meant to delegitmize my experience. I wasnt even asking for a replacement for free. I was simply asking 1. To purchase an appropriately sized banger for the rig I purchased from your store and 2. To address this design mismatch moving forward so this doesnt keep happening. Jason continued answering in a very condescending manner, exclaiming that this is the first time he had heard of any issues with this product. I explained that even if I am the first person reporting the issue, an issue is still being reported. He continued interrupting and arguing, clearly attempting to continue delegitimizing my customer experience. As if a customer complaint is some sort of argument, or I was being a "Karen" for daring to say something contrary. I asked him if I could speak with the owner and he told me no, and then quickly added, "but I can give you their email".

Titus. A professional, polite, suggestive and engaging guy. He made my buying experience enjoyable…read moreand informative. I very much recommend Cigar Cave Medford. I'll be back for sure!

From out of town and showed up at the Friday evening sip 'n smoke to check it out. Was recommended…read morea great cigar and was offered a seat out front by fellow patrons. Friendly folks and great cigar = a really nice experience. Tip: bring your own beverage. 5 stars!

I've come here a few times now and the customer service is impeccable. However, twice now I've…read morepurchased tinctures that have seemed old or faulty in some way. Previous purchase had a "sell me first" sticker on it, clogged dropper, and it was about a year old. Second purchase, same but worse.

They have an excellent organic herb selection and amazing prices. No need to get teas, salves and…read moretinatures from the health good store....make your own from these herbs or find a ready made one to your liking. They have an excellent variety.

Don't buy the small MD 20 20 spike drinks as they'll charge u 10cent deposit when theres noo Oregon…read moredeposit on the can... They're essentially stealing money from us .As that's 10cent we will never ever get back

Stop selling rancid food and drinks. Tried taking them back and they didn't care that they were…read moreselling stuff that tasted foul. We've never had a problem with this business until now. Absolutely disgusting and unhealthy.

Worst experience ever in a dispensary. Flower samples stale and when asked I'd I could see fresh I…read morewas told no. Really??? You purposely chase away business with a rude lady ?????

best dispensary in town!!!! riley is absolutely amazing!!!! i "highly" recommend all come visit…read morebreeze!!! riley needs a raise!!!!!

The worst. I was just there looking for clones and there…read morewas a tray of them right behind this strange looking snarky obese woman. I asked her to put them on the counter so I could select the ones I wanted, based on branch structure. She refused and told me that the reason was that she thought that I would steal them!!! I was totally disgusted and insulted by her ridiculous attitude. NEVER GOING BACK.

This was my first time at the store and will be my last. They have all the jars mispriced on the…read morewall, on their "Tuesday special " they had every row and every jar listed for $100 OZ special then the lady proceeded to tell me a different special and never got the $100 oz that they flaunt on every shelf. They wouldn't even give me a first timers discount so I paid $80 for 7 grams and the bud ain't dense nor potent for what they label it as.Pacific purple , frozen slurp , & hooked onphonics is most needed to be established in the store.

I purchased a set up only to find out it doesn't give me the " drag" I was supposed to experience…read more Very dissatisfied and upset. The manager did nothing to make it right. Surprised to say the least. I've been loyal and reverted many to this location. My favorite person wasn't there this day.

I have to say Kimberly is the best! She is very knowledgeable about the products, she gets to know…read moreher customers and is genuine. I accidently ordered the wrong item online to be delivered to the store. Immediately she recognized the products were not what I normally purchase and asked me about it when I went in to pick up the order. Yep I had ordered wrong. She contacted Tim in the main facility and both of them worked together to get me the right product.