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    Emerald PhotoBooth

    5.0 (1 review)

    Services - Emerald PhotoBooth

    Photo booth rental

    Emerald PhotoBooth Photos

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    7 years ago

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    Smile Photo Booth

    Smile Photo Booth

    (13 reviews)

    Smile DJ's completely butchered our son's wedding ceremony. It couldn't have been worse. A recap:…read more *Matt was supposed to be our DJ and did all of the advanced planning with our son. We knew that Matt had a good reputation, but he didn't show up to our event as agreed upon, and he didn't even have the courtesy to call and let us know. *Instead, he sent a back-up, who claimed to have 20 years of experience, to perform the services. He told us they were short a person and that Matt had to cover another event. He said that Matt may still make it to our event, but we don't believe that was ever the case. *Harry showed up with not enough time to get set up or to be fully prepared for being thrust into an event at the last moment. He did meet with my son for ten minutes to quickly attempt to get up to speed, but he interrupted the pre-wedding photo session. *The ceremony: things went HORRIBLY wrong during the ceremony. Harry started calling out the names of the wedding party as they walked down the aisle. We've never seen that happen in our lifetime of attending weddings. He was so disorganized that he clearly was reading from the reception agenda, and not following the ceremony agenda. Not only that, he called out the wrong names. He also played the wrong music twice, and to make matters even worse, he started playing the exit music while the Pastor was still giving the blessing. It was a complete hatchet job to put it mildly. *As for the reception, he followed the playlist and the sound was very good. However, during his rushed set up, the photo booth, which he failed to anchor properly, blew over in the wind and suffered damage. It was unavailable for part of the reception. Harry spent way too much time working on the photo booth, which distracted him from his emcee duties at the reception. Therefore, the agenda was not followed as outlined. *When we followed up with Matt about our experience, his initial reaction was that we were wrong, and he proceeded to gaslight us. It wasn't until the following day that he realized we were 100% correct because he heard from somebody he claims that he knew that was at the wedding and witnessed it first hand. It was appalling that he basically accused us of lying. There is no way we could ever recommend anyone using Smile DJ's for their event based on our experience. We spent many months and long hours putting this together, and Smile DJ's had a significant negative impact on the proceedings. It was still a special day with many blessings, but we still can't believe how bad they messed up their role in it. We wouldn't even give one start if that was possible.

    We feel like we won the lottery booking Smile Photo Booth for our wedding!!! Matt was absolutely…read moreamazing: he worked with us on our custom template, came out to our Portland venue, set up everything in advance, and stayed the entire evening. He was so communicative and easy to work with. He staffed the photobooth to make sure everything went smoothly which was such a comfort for a Type-A Bride as myself, and he was so professional and enjoyable to be around that I found myself talking to him just to decompress for a moment between all the craziness. So, Matt was a rockstar, but also the photobooth set up was AWESOME, and it was some of the best memories from our special day. The unlimited high quality prints were awesome wedding gifts for our guests and everyone loved it. As an even bigger bonus, we got a thumb drive with everyone's photos from the entire evening for us to enjoy for years to come, so we can live our wedding through our guests' fun memories!! I could not recommend Matt and Smile Photo Booth highly enough!!!

    Emerald PhotoBooth - photoboothrentals - Updated May 2026

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