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    Emerald Forest Tours

    5.0 (3 reviews)
    Open 5:00 am - 7:00 pm

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    1 year ago

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    3 years ago

    Bianca was Awesome! Look for that green Van and just do it. Very personable and authentic Alaskin touring experience.

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    2 years ago

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    Jewel Palace - Beautiful Lab Grown Diamond Ring set in 14Kt White Gold. Super Deals

    Jewel Palace

    2.1(11 reviews)
    0.1 km

    We had a wonderful experience at this family owned business in Ketchikan, Alaska. So very happy…read morewith my 5ct diamond bracelet. Looking forward to future purchases.

    First of all, I would like to say, the staff were very polite. However, if they are there to do a…read morejob... to sell jewelry. Everything went downhill after my encounter. I was rushed as our cruise ship was in port for a very short time. Steve, the owner, showed me a gold necklace & a ring that my aunt actually loved. I tried it on and I really liked it. I was offered 0% financing for a year. I had no idea when I gave him my phone that he was filling out a credit application for me. I should've realized that it was a credit application once he has other pertinent information. I simply went in for a gold necklace from my husband. As I inspected the ring, Steve was very good, indicating it was one of the kind and that he designed it himself. It was a reversal of a chocolate, diamond and flipside was blue. Anyway, the ring was very expensive.... And I should've thought about it in more detail as they were very tiny diamonds, which are a dime a dozen. I feel I was overcharged and taken advantage of. The ring had to be sized along with another purchase, which was sterling silver. I did not intend on buying anything else but when I returned, a salesman showed me some other jewelry that went well with other piece I bought. When I returnEd home, I tried to reach out to the jeweler to see if I could return the sterling silver set, I was advised by Steve that the receipt states "all sales are final. " But he offered that I could send it back to exchange for something else in the store. I said I would think about it Then when the ring broke, I tried calling several times at various times of the day (20-25 times over the course of two months; I gave Steve the benefit, thinking it was off-season). But there was no answering machine nor a way to leave a message.. I opted to call Wells Fargo, the credit card company, to put in dispute as Jewel Palace, nor Steve was answering the phone & no answering machine. Since then, I have received a letter from Wells Fargo, indicating that there was no reason to dispute as "all sales are final," and that the jeweler is willing to repair the ring and pay for shipping. I have tried to contact them to send the ring & shipping; again no answer. Therefore, I feel again I was taken advantage of, and I would not feel comfortable from purchasing anything from this vendor again. I am going to try to reach out to them to see if they can make it right and fix the ring. At one time, Steve did offer to trade the costume jewelry-silver jewelry that I bought for anything in the store. I'm not sure if he would do the same for the rose gold chocolate diamond flip ring that I purchased at over 3k+. I will continue to try to reach out. Please be aware of what you are buying and be careful of a smooth salesman. I wonder if I should contact the Better Business Bureau for some help.

    Photos
    Jewel Palace - Beautiful exotic collection of a range of jewelry in Gold, Silver and Platinum with Gem stones and Diamonds.

    Beautiful exotic collection of a range of jewelry in Gold, Silver and Platinum with Gem stones and Diamonds.

    Jewel Palace - Located on 400 Mission Street. Across Dock 2 enter into Mission street and we are at the corner of mission and main street

    Located on 400 Mission Street. Across Dock 2 enter into Mission street and we are at the corner of mission and main street

    Jewel Palace - False advertisement posters

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    False advertisement posters

    Lighthouse  Excursion - Keep your binoculars on hand. You never know what wildlife you might see!

    Lighthouse Excursion

    4.8(131 reviews)
    0.0 km
    Locally owned & operated
    Eco-friendly

    We loved this excursion. We purchased it directly through our cruise ship and it was well worth it…read more The tour itself was informative and fun. The staff were beyond friendly and accommodating. Kelsey the captain was great. She provided a lot of really cool information. The hot chocolate was to die for. The snack plate was delicious. It was a great day in Ketchikan with the Lighthouse Excursion team.

    We went on the Eagles, totems and lighthouse tour. The captain and deck hands were very nice,…read morehelpful and informative! When I couldn't find the eagles nest on my own they directed me towards the correct area. We saw sooo many eagles it was breathtaking! We drove by the totems, couldn't get too close so if that is your goal, you might choose another tour. We really went for the eagles so we were not disappointed as we saw tons! They also pointed out some seals and other wildlife. Much to our surprise they served us a delicious little snack with salmon dip, smoked salmon, crackers and locally made chocolate...as well as some pickled kelp I believe (I'm not a fan of pickled things so I tried but didn't pay attention lol). Well worth the price of the excursion in our opinion. Another surprise was they had a few locally made gifts on board, one of the deck hands is also a very gifted artist so he had designed some of the stickers and tees for sale. It's great to support locals! The captain was very knowledgeable about the homes along the shoreline as well...who knew there was a home featured in architectural digest in Ketchikan!?!

    Photos
    Lighthouse  Excursion - An American bald eagle in flight.

    An American bald eagle in flight.

    Lighthouse  Excursion - Guests are treated to a delicious, complimentary, Alaskan-sourced snack on board each tour.

    Guests are treated to a delicious, complimentary, Alaskan-sourced snack on board each tour.

    Lighthouse  Excursion - The deckhands are always happy to help you get a perfect family photo!

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    The deckhands are always happy to help you get a perfect family photo!

    Hump Island Oyster Company

    Hump Island Oyster Company

    5.0(5 reviews)
    0.0 km

    We did a tour of the farm and it was amazing! So informative and fun. Makes you really appreciate…read morehow much goes into the process. I now know starfish are evil oyster killers! :-) The oysters at the bar at the end of the tour were absolutely amazing.

    Our family was coming in from our NCL cruise and I knew I wanted to support local with our…read moreexperience. My husband and I are avid oyster lovers and when I saw this as an excursion choice I knew we had to go! Pick-up from the dock was easy and since we were the first tour, it was just us and one other person! Everyone from our driver, the capt, and staff at Hump Island were so welcoming, friendly, and informative about the area. With our group being so small, it felt more intimate and enjoyable. Our boat ride was great to and from Hump Island because our captain made sure to show us around and we were able to catch glimpses of bald eagles and whales! Once we arrived to Hump Island Oyster Co we were greeted and given such detail about the process at the farm. Our kids got to enjoy their touch tank and even spotted some jellyfish! Once upstairs, we enjoyed raw and charbroiled oysters along with some amazing salsas and sauces. The whole experience reminded my husband and I of that of wine tasting, but with oysters. Conversation flowed and the laid back atmosphere was comfortable and enjoyable. It was magical being in this part of Alaska and enjoying fresh oysters shucked right in front of us and grown right there. Thank you, Hump Island Oyster Co! We look forward to making our way back in the future and can't recommend this tour enough to others on cruises or visiting Ketchikan!

    Photos
    Hump Island Oyster Company - A basket of farmed  oysters that are 4 to 5 years old, covered with mussels and other sea life.

    A basket of farmed oysters that are 4 to 5 years old, covered with mussels and other sea life.

    Hump Island Oyster Company
    Hump Island Oyster Company

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    Emerald Forest Tours - historicaltours - Updated July 2026

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