The "service" this FRAUD of shop provided was completely and utterly UNACCEPTABLE…read more
My husband and his groomsmen ordered their rental suits for our wedding from Anthony's. We visited his shop back in December 2024 for my husband's fitting and to pick out the desired suit. We chose a charcoal gray suit, with gray vest, sage green tie, white shirt, and dark brown shoes. Anthony gave a due date of Feb 13th for measurements from the groomsmen and assured us the suits would be ready with plenty of time to spare. All groomsmen complied with the due date.
In the weeks leading up to the wedding, SEVERAL calls were placed to the shop from groomsmen, groomsmen's wives, and my husband. With each call placed, the bridal party members were told they're working on it or it's almost done.
This fraud waited until 2pm THE DAY BEFORE the wedding to confess that the suit coats had not yet arrived for his shop to make alterations to them. They had multiple opportunities to alert us of the situation so that alternative plans could have been arranged. The day before the wedding, while we're setting up for rehearsal, he drops this bomb on us. He didn't even give us a chance to salvage the situation.
Trying to keep a level head, we listened to his alternative solution. He offered to put the men in black suits and stated he would have his shop complete them that night with pick up time at opening ,the morning of the wedding. (Extremely inconvient timing, as the men were almost late because of this) With no other option, we had to roll with the punches and give him the chance to make up his mistake.
This shop provided the men a COMPLETE HACK JOB the morning of the wedding. My husband was provided a stained suit jacket upon arrival. The groomsmen had mismatched pants. Some with a stripe down the side, others without. Their pants were so ill fitting, it was embarrassing. One groomsmen's pants were way too short. Anthoer groomsmen's wife had to run to the store to get him all new pants altogether. The shirts were the same case. One man's shirt sleeves were so long, he had to keep pulling them up. Another groomsmen couldn't even get his arm in all the way. None of their shoes matched. They were never provided with the sage green ties. No vests were included. My husband also paid for sage green pocket squares that he wanted to gift to each groomsmen, which also never were received.
I think this fraud lied about more than just missing suit coats, as other parts such as the ties and pocket squares were also missing.
The stress of a wedding is immense, this was the last thing we needed on our wedding day. Especially when the first day we went into his shop for fittings, this man ranted and raved about how he only promotes other wedding vendors that are up to his standards. He gave a speech about how he holds himself to the highest of standards and doesn't want his business associated with bad business.
Upon returning the suits, my husband voiced all the issues with the suits and requested that Anthony refund the cost to groomsmen, as the service that was paid for was not received. Anthony gaved him a half-assed apology and only refunded the pocket squares.
We tried to give this shop the benefit of the doubt, we understand life happens. But a wedding is a once in a life time event. Anthony assured us in December he had ample time to complete our request. The least they could have done was given us a fair shot at finding a solution to the situation. They had ample opportunity to notify us of the situation, as my husband called many, many times in the weeks leading up to the wedding.
We also tried to give him the chance to make the situation right with accepting the black suits, but instead they gave the bridal party an embarrassing hack job. With all the thousands of dollars poured into this wedding, it's embarrassing that my expensive wedding photos are tarnished with his poor work.
For a shop owner to boast about his high standards, he sure practices bad business himself.
BUYERS BEWARE.
