Tony & Fallon cleaned our carpets on Monday, August 4th! All I can say is WOW! Our rugs were really…read morebad & now they look brand new again! If you're in the 18201/2 zip code, call the very best Steam Team!! You'll love them & the service they provide! J&E MINNICK

My wife scheduled a cleaning for November 18th to clean our carpets. We both took vacation days on…read morethe day to get prepared. We moved every out out of the way for them before scheduled arrival. They were to be here for 9:30am. When no one showed up. we called them around 10:30am. The woman stated that we had cancelled. We did not. The error was definitely on them, not she nonchalantly said they could not show now til the middle of December. We could have used the vacation day doing something fun. Now we have to put everything back again . I would never recommend this company to anyone

Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

Don't use Stanley Steemer. New management and turnover of staff has changed their service…read moredelivery. Used them in the past because of the expert service and customer responsiveness and I never had a problem. Now with Saxton managing the office he will send a one-person crew to your house. If he does, don't leave any room unattended. The man who came didn't remove spots, damaged an expensive baseboard to the bed. There was also property missing from the bedroom. He also had issues running 2 credit cards, which should have been another red flag. When addressing it with Saxton he was dismissive and protective of his staff and non-responsive to the needs of the customer. Before the service tech left he said to stay off the carpeting for 24 hours. Since I had great service in the past I relied on that and didn't notice until late in the evening all of these flaws. No one else was on the 2nd floor and in the house and all steps were re-traced and the conclusion is that the property was missing. So if you want property missing, a below average cleaning and issues with management then take this location out for a test drive. You will be disappointed. I was an advocate of Stanley Steemer for 2 years because of the previous techs, but with what happened in July, they wont be back or trusted in the home again.

We have been in our house for 40+ years and have used multiple carpet cleaners during that time…read more Today we tried a different service, Oxy Fresh. Estimate given over the phone, a promotion was offered and there were no adverse issues. I suspect the company has multiple Lehigh Valley locations as several phone numbers are associated with this organization. Scheduling was pain-free. Technician called ahead as promised, arrived timely. Without a doubt this was not only the best cleaning experience we've had; it was also clearly the best value for the money. Usually when the tech arrives they immediately go into a sales pitch to up-sell. Our tech, Jay, did none of that. Actually, when we saw the thoroughness and professionalism we were the ones who requested additional services and they were accommodated at reasonable rates. These are 30+ year old carpets, admittedly good quality but no other cleaners did so workmanlike and patient a job. There were stained areas that we expected might be difficult; however, we can't even detect where they were. At the most heavily trafficked area at the top of the steps leading into the kitchen has not looked nearly this good in any prior cleaning. I have been disappointed with Chem-Dry's poor customer service and that's what triggered the switch to Oxy-Fresh. Best ever. Strongest possible recommendation. If other techs are as personable and professional as Jay, using this company is a no-brainer.

so I had them out to my family member who lives in senior housing…read more I explained that she couldn't move her 2 items. Which it was fine they did what they had too. Also I explained that the walk way of both bedrooms to bed done. The rooms are so small that the bed and dresser take up the floor and if they could just do the walkway of room. I was told this would not be a problem. When I got there I asked the guy if he did that he said yes. I said I didn't see you go in this bedroom. He stated it doesn't say that. I said well I asked for that. Not a nice person and not very accommodating. Even though I was time was. Needless to say I called them they said they can send him back but want to charge another 110.00. What a rip off!!! wait until they become a senior!! Furthermore like I said 50.00 more maybe. He vwas there it should have been done!

Maybe the carpet cleaning end of this business is good but this review is for the…read morejanitorial/apartment/household cleaning portion. HORRIBLE! I wish I could give a zero, since "zero" was cleaned. I hired Kim to do a 1 bedroom apartment cleaning. (tenant left the place filthy). Kim was told this. After Kim "cleaned" I texted her with photos and specifics: Ceiling fans NOT cleaned. Toilet, tub walls, bathroom cabinet, NOT cleaned. (Come on! This is BASIC, BASIC stuff that should definitely have been cleaned). pretty much, NOTHING was cleaned...Kim replied that the place is a slum (is is NOT) and that she left it "spotless". Trust me I have the photos...it was far from spotless before I RECLEANED the apartment MYSELF! She further replied to me that she would have come back if I notified her prior to me cleaning it myself. Spend your money elsewhere. Even though I wasted my money, I truly feel sorry for this small business and the inability to communicate properly with the public. "Buy/Shop local"...certainly not with this place!

Another awesome experience. Prompt, professional, and friendly service at a great price. Do…read moreyourself a favor and call Bob and his son to professionally clean your carpets. Trust me, you will not be sorry!! A+ job!!!

Chastity does a great job! My house looks and smells amazing when she is done. Don't hesitate to…read morehire Dirt Busters!

Quick replies. Great info. She spent an entire day cleaning and the place looked amazing! I would…read morehire her again in a heartbeat!