I wish I could give them -10 stars! They have the worst attitude toward potential customers…read more Disrespectful, rude, and aggressive! If customer service isn't their priority, I don't understand why they're in business at all. After asking a few simple questions about products and prices, I was kicked out of the store. If they can't handle basic inquiries, they might as well close down! As a Latino, I even felt discriminated against by their hostile staff. The first time I visited, I thought maybe I was being overly sensitive, but my second visit confirmed how toxic, aggressive, and unwelcoming the environment truly is. I strongly recommend taking your business elsewhere, where they actually appreciate and value their customers!

worse customer service ever. don't even try to buy anything there. I was asking about some…read morecustomized t-shirts and they give me a price, when I was about to pay another and when I told them about the person was yellin.

Very professional, best prices, delivers finished product in a very timely manner. HIGHLY RECOMMENDread more

From the owner: Specialize in embroidery and stitching for non wholesale and wholesale…read more Bordados personalizados,unidad o mayoreo

This is my go to shop to have my NYC Marathon hats embroidery done! Family own excellent…read moreservice!!!! Highly recommend.

Completely unresponsive and the owner is incompetent. He does not answer the phone nor check his…read moreemails. Tried so hard to do business with him but he does not communicate and completely forgot about my order when I tried to get a sample done. Does not have any customer service skills. Avoid at all costs!!! Doing so will save you tons of frustration.

Michael's at any location is fun to me. This store is like the rest but too far for us to make the…read moretrip anymore. We had a lot of the locations in Manhattan and stopped coming to Queens. Currently you can get the same discounts and use your rewards online shopping. My daughter is always working on a project. There's never been any outstanding problems at this location concerning items in stock or customer service from the employees. Seasonal items go fast so get there early.

This is a solid Michaels. Well organized, easy to navigate, and never too busy. There are always…read moredeals to be had at this location, especially if you're shopping here right after a major holiday or end of the season. I've scored half off on fake flowers that look real, pots for plants after summer has ended, lots of cute fall decor once Christmas hits, etc. Service is a little bit hard to come by. Cashiers are always busy, and trying to find someone on the floor to ask a question to can be a tough to accomplish. That said, the convenience of always having what you need in stock plus the deals that always happen at this place will always keep me coming back. On my last visit I was in need of a few picture frames, and found exactly what I was looking for to fit my photos at a price not even Amazon could beat.

BCCO is one of the most professional, high-quality, and reasonably priced spots in the city. Highly…read morerecommend for anyone trying to get an item of clothing custom printed. Their website is easy and intuitive to navigate, their team was incredibly professional and quick to respond to all of my questions and concerns (including checking the quality of the image I submitted to make sure it wouldn't come out blurry or pixelated). The turnaround was super quick, and picking up my order was a seamless process. I'll definitely be using their services again!

Designed a bespoke T-Shirt and had them print it for me. Quality product. The colours were slightly…read moremuted. Good price!

This is a cute little family owned craft store of yesteryear with a strong connection to the…read morecommunity. The space is small, yell packed full of kits, diy materials, and knick-knacks. The owners are friendly and will help you as best they can. They came through when all the other stores have either closed or stopped selling things crafter need in the neighborhood. They had a decent selection of yarns, beads, and numerous other craft materials. give them a call, the will surely help you get what you need.

Imagine an old-fashioned hardware store with stocked shelves of everything you could possibly need…read morefor various tasks. Cook's is the equivalent for arts and crafts. It has anything you can possibly think of and then some. Bill is extremely helpful and can point you to any item in this treasure trove of a store without hesitation. Prices are also good. A crocheting kit I saw online for $30 was $26. A fun place to wander!!

This business is amazing I ordered 100 socks and 50 sweaters they were made for me and the process…read morewas fast. The stitching on the clothes were perfect. I can't wait to order more in the future. Pros: the owner was nice and kind easy to speak to , the product was amazing Cons : none Prices : affordable

From the owner: Transform Your Brand with Custom Embroidery!…read more Exceptional custom embroidery services for businesses and individuals. From personalized gifts to bulk orders, we bring your vision to life with precision and finesse. Experience top-quality craftsmanship, unmatched customer service, and competitive pricing.

I am so glad to have this store in our neighborhood! I buy art supplies here whenever I need them,…read moreI also use them for printing. I gave up on my home printer years ago and now rely on them. I find the people who work there/owners to be helpful and neighborly.

I dropped off film to be developed into prints on a Friday afternoon around noon and was told I…read morecould pick up the prints Tuesday or Wednesday. I arrived Wednesday evening to pick the prints and was told scornfully "I told you Thursday or Friday" . The man was not only wrong but very combative in his tone and language. I can understand if the prints were not made by the set pickup date but I can not understand the need to act defensively and the attempt to shift blame onto me, the paying client. The man told me I could come back Thursday and I asked if he was positive and he confirmed. He said he would text me when they were done and I left. I walked in Thursday afternoon and the man said "you're here to pick up the prints aren't you, I told you Thursday or Friday and that I would text you". He wasn't apologetic he was annoyed. I countered he confirmed they would be ready Thursday and he became even more argumentative and dismissive. Regardless of the pick up times that were argued, this is extremely poor customer service. I paid in advance for a service which was not rendered in the agreed upon timeframe and instead of being accommodating or at the least kind about it I was met with contempt and made to feel like I was an annoyance. This is inexcusable. Please do yourself a favor and avoid this place.