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    Emagine

    3.9 (239 reviews)
    Open 10:00 am - 11:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Booking failure for online ticket purchase
    Andrew D.

    I usually love this theatre. However, Friday was not one of those times. First, I tried to order our tickets using the Emagine app. It took my money then immediately refunded me and generated an email stating "Oops! Your booking has failed." (See attachment below) I tried to call the theatre, but no one answered the phone. We were still able to get our tickets when we arrived early at the theatre. The manager was very helpful and stated she would file a report with IT regarding the booking failure. My daughter and son were very excited to see Five Nights at Freddy. My daughter stayed up the night before making character costumes for all of us. The problem with this evening was the behavior of 10 middle school students attending the 7:30 showing of the movie. Throughout the entire movie runtime these young men were talking loudly, switching seats, screaming, swearing, and lying on the floor of the theatre. We tried to ignore the behavior but the group was so disruptive and disrespectful. My daughter at one point during the movie was excited by a particular character reveal and shouted " yeah". One of the young men in the group yelled back at her loudly "Shut the fuck up bitch"! WOW. After the movie concluded I brought my concerns to the staff and was told "those young men were here the night before doing the same thing. The security is aware of it and annoyed by their behavior." First, if the staff and security were aware of this behavior why wasn't it addressed immediately? Second, if the staff and security were aware of the disruptive behavior from the previous night why were the young men allowed back in the theatre? I've always had positive experiences at this theatre location and I hope this is not a reoccurring situation. I am very disappointed by the staff and security response to these recurring incidents. Going to the movies should be a pleasant and relaxing experience. This unfortunately was a stressful and unpleasant experience that ruined our evening and a movie me and my family were anticipating and excited to attend. "The whole idea of movies is it is special to go to see--you went to a movie theater to see something that was magical and amazing, in a very special location". Unfortunately, the rude and immature behavior of the young men and the theatre staffs lack of response removed all the magic and amazing feeling of a special location. I hope the magic returns in the future.

    Theatre seats
    Sarah S.

    Sat in row F and was nervous about my seats. They were PERFECT. Everything was clean. Food was fast. Bathrooms accessible. So much room in the isle and the comfiest adjustable seats. Brought 4 kids a few weeks ago and they're begging to go back. It was a good time and so family friendly.

    The Color Purple
    Mistey W.

    This is my second time going to this theater. I believe when I originally went it was fairly new. I was very impressed with the decor, the bar, the offerings in the concession area. It's a really nice place! The only issue I have is that the bathrooms were disgusting and you can tell that they had not been tended to in quite some time. At the time I was there, the movie theater didn't seem extremely crowded yet the garbage cans in the bathroom were overflowing, lots of the Stalls were dirty, and there was just all types of stuff on the floor. They should definitely work on making sure someone is cleaning the bathrooms regularly. Other than that, I would highly recommend this theater if you are a movie goer

    Vik B.

    I've been coming to Emagine Theater in Frankfort since their opening years ago. The decline of this place is just unbelievable. I used to consider it a true gem, now the place is truly in ruins. I went to see Bad Boys Ride or Die and immediately upon walking in the place smelled like a sticky car seat of a unkept toddler. There was trash and popcorn throughout the entire theater. The bathrooms were so horrid that I opted to challenge the strength of my urinary incontinence. There was trash upon entering our show and of the other entryways to movies. I truly can't express how the place was havocked of filth. There didn't appear to be an employee shortage as we witnessed employees standing around in the filth. I wish this was all funny but it isn't. What's next...bed bugs in the seats?

    Sweet Drinks!!!

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    1 year ago

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    8 months ago

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    11 months ago

    LOVE emagine. Always clean, and I will always go there everytime I want to see a movie x

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

    Why don't you show any of the current latest released movies? I love the theater, but have to go elsewhere for the movies I want to see.

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    Alissa S.

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    3 years ago

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    3 years ago

    Very clean theater and restrooms. Concession stand items are reasonably priced compared to downtown options.

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    3 years ago

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    Page 1 of 6

    Ask the Community - Emagine

    Is outside food and drink allowed inside?

    There are signs posted that it is not allowed. They do have a very nice food / drink / snack area. It is premium priced, but good for this type of venue.

    Do the matinee cuddle seats have a good view?

    Yes, all seats have a good view of the screen.

    Do they have handicapped entrance and seats available like the ipic?

    They definitely have handicap seating. If you go to the seating charts for the movie you want to see you can find them. I would assume the entrance to the theater does have wheelchair accessible curbs since it used to be a grocery store.

    Do they have the ultra deluxe super size screens like the Marcus Theatres have? Also do they have the latest technology in surround sound like Marcus?

    Yes and yes.

    Would you come here on a first date?

    Yes great place for a first date.

    Don’t See Your Question? Ask Away!

    Review Highlights - Emagine

    Its clean, service quick, theater spacious, seats comfortable, choose your own seats,plenty of parking AND great ticket prices.

    Mentioned in 16 reviews

    Read more highlights

    Marcus Orland Park Cinema - Sports bar and lobby.

    Marcus Orland Park Cinema

    (271 reviews)

    I've honestly never had an issue with Marcus Theatres before, which is why this experience was so…read moredisappointing. I came to see Zootopia 2 with my friend and my little brother, who is 9 years old. When we entered our theater, our assigned seats were already taken. The woman sitting there told us it "wasn't her problem" and refused to move. We tried sitting in the second row, but those were obviously someone else's seats and we were asked to move. We ended up standing near the exit with no seats for about 10 minutes before a manager came. During all of this, my brother was really confused about what was happening, which made the situation even more stressful. The first manager eventually seated us, but placed us in the handicap-accessible row and separated us, which was unfortunate since we came together--especially with a young child. After about 20 minutes of the movie, things got worse. The woman sitting behind us (in our original seats) was allowing her kids to scream and run around the theater. At the same time, a man sitting in front of my friend started FaceTiming someone and narrating the entire movie out loud. At that point, we decided to leave. Before leaving, we spoke to another manager who was very kind and gave us three passes to come back, which we appreciated. However, we weren't able to get a refund because we paid with Apple Pay. We normally drive an hour to come to this Marcus location because we like it much better than AMC, and we've never had problems before. That's why this experience was especially overwhelming and upsetting. I really hope this was just a one-off situation.

    I called this afternoon and was pleasantly surprised when Reece answered and went above and beyond…read moreto answer my question, he then gave extra information to make by interactions even easier! Additionally he had three customers and a phone call all at the same time, but treated everyone with total courtesy and kindness, very refreshing!

    Emagine - Batavia - Main entrance

    Emagine - Batavia

    (49 reviews)

    Unfortunately, for the final two weeks of this year I've suffered from a sprain ankle and a sinus…read moreinfection. So I've been pretty bedridden. However, the other day I was feeling much better and mustered up the energy to finally see Wicked For Good. I always drive past this theatre when I'm running errands, and it's actually the closest theatre to my house. So, I figured it was time to test this place out. I came without purchasing a ticket in advance. First thing I like about this theatre is you can purchase your ticket on the kiosk. You select your movie, then you select what type of seat you want- a standard recliner or a cuddlier seat. It was just me so I selected the recliner which was $7.95. I do like the idea of the cuddlier sofa though, that's super cute for couples. However, when I tried to pick where I wanted to sit only one seat was available to book. Which was very surprising to me because the theater wasn't that full and the movie has been out for months now. Thinking it was a glitch of the kiosk, I went to the counter to purchase tickets. Then I saw the screen where I could pick my seat and again there was only one seat I could pick. So I picked that seat thinking the theater wasn't going to be jammed packed (spoiler it wasn't). So, that's the only thing I was confused about. Why were seats block off when the theater wasn't full. Other than this mishap I really enjoyed my experience here. Luckily my seat ended up being a decent seat and it was exceptionally comfortable. There was a red button you could push which I assumed was a seat warmer, I pushed it but I didn't notice any changes in the temperature of my seat. For food I got a medium sprite and a large popcorn. It costs me about $18. Which is typical. I will say next time I'll order a medium popcorn, the large was so big I wasn't able to finish it before the movie was over! All in all this is a very solid theater. Very friendly employees, seats are comfortable and clean, oh and I forgot to mention they have a bar. So that's pretty cool. I can definitely see myself returning here again!

    Very, very nice theater! A friend mentioned that it was remodeled recently. We saw KPDH in theaters…read morewith our kids. When I purchased the tickets on fandango I was confused because it had seating options for recliners, cuddles and 'adult' seating. This was kind of confusing I had children with me. They have a wood fire grill pizza oven which is next level. The bar looked nice, great recliner seats, they even had a piano with a Bluetooth option. Never seen that before was awesome. Service was great! I don't live in Batavia but I would drive out of my way to come back.

    Logan Theatre

    Logan Theatre

    (536 reviews)

    Logan Square

    I love walking to the movies from my house in Logan Square. I have lots of fun at trivia night. The…read morelate-night repertory programming is super! I saw the Blackhawks win a Stanley Cup there a decade ago and have vivid memories of the crowd spilling out of the theater onto Milwaukee Avenue to celebrate. But honestly, this place is TRASH as a movie theater. The screens are uniformly way too dark. Go see a vivid superhero movie and it looks like it was shot through a dark scrim. That's OK, though. The sound will deafen you even as you see nothing but a dark grey muddle. The cheapness extends to the amenities. They use nasty-ass bottom-of-the-barrel liquid soap in their bathrooms. Have a slash, wash your hands, continue eating your popcorn and congrats -- you now get to eat soap-flavored popcorn. The horrific synthetic small of this pink industrial slime will not leave your fingers for DAYS. Were you hoping that a neighborhood movie theater would have staff on hand to control the feral moviegoers talking on their phones and causing a ruckus during your film's climax? Haha, good luck with that. The AMC a mile away on Western is one of the worst places I have ever seen a movie. What frustrates me about the Logan is that it COULD be GREAT ... but simply isn't. All because they're cheap about their projection equipment and basic amenities.

    What a cute theater space! I last min decided to support local and so don't regret it. The staff…read morewas very friendly, snacks were top shelf, drink selection was great, and seats were supper comfy. I love a theater that lets to pick your own seats too. I'll so be back! Also all the old movie posters and old projector in the lobby really takes you back.

    Emagine - movietheaters - Updated May 2026

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