Hat's off to Joe for calling back even though he was out of town. We were in need of a locksmith,…read moreit was a Saturday afternoon and had been striking out calling other companies, one of which had an answering service overseas! I found Joe's site, noticed he was former military, and made the call. He called back, though he couldn't help, referred three locksmith's. Voila - within 20 minutes, we were "rescued". Joe - thank you.

Joe installed two keyless locks in my new home. He was prompt, courteous and reasonably priced. I…read morewill use him again! Thanks Joe.

Highly highly recommend this locksmith. I called them to replace our locks in our Tea Room in…read moreBroadview Heights and Jim came out within the hour. Very friendly and knowledgeable. Changed our locks in a very short time. Definitely keeping their information for future use.

Called broadview local lock and key. Within a hour they were here to install a Keyless lock. The…read morelocksmith Brian was very personable and courteous. He installed the lock and cleaned up afterwards. A professional job. If you need a locksmith I would highly recommend them. Thank you Brian for a job well done

Had a great experience with Dan the Locksmith Man. Super easy to communicate with. He responded…read morequickly and was clear on pricing upfront. He showed up exactly when he said he would (which is rare these days) and knocked out multiple keypad lock installs without any issues. Everything works perfectly. I also had him install a couple of security cameras, and he handled that no problem as well. Overall, really solid, reliable guy. I'd definitely use him again.

Dan is really the locksmith MAN! He gave us a fixed cost quote, showed up the same day,…read morecommunicated before he began that we would have more expenses because of the old non standard locks we had to replace and one we even had to drill out of a door, replaced eight locks, gave us a discount because of the volume, and was polite, professional, and awesome. Thanks Dan!

This company came highly regarded on social media and I am glad that I took their collective…read moreadvice. The job was done quickly, and the locksmith was courteous and charged a fair price. Should I need lock services again, I will use this company.

This company rips people off. They are deceitful about pricing. Just tell about 30$ fee for coming…read moreto house not the 19$-200$ entrance fee. So it is 50$ - 230$ to start then they add a service charge. I could have saved 25$-30$ going just about anywhere else.

Jason was an absolute gem to work with today. Nicest guy you'll meet, funny and down to Earth…read morewhile being very professional and his main goal is total customer satisfaction. His price was honest and real and he made sure all the bugs were cleared and that my car worked the way it should. Thanks again Jason

I recently purchased a used car and needed an additional key as it only came with one. Car keys are…read morenot what they used to be: computer chips, transponders, etc. have changed the game. I called around to some other locksmiths who quoted me fairly reasonable prices however, one locksmith recommended Ottinger and sons and said to ask for Jason. I called Jason and got an initial quote, which was very reasonable and called him back the following week to schedule an appointment. as I was talking with him, I realized he was at dinner with friends, but he was still taking time to make sure he got me on his schedule. I was more than willing to call back, but he insisted on making sure we got the appointment on his calendar. Jason called me the morning of our appointment to confirm and called me again that afternoon to tell me he was at one job, wrapping up across town and would be to my location quickly. He called as he was pulling up to tell me that he was there. I don't know how often locksmiths are that good at communication, but Jason was outstanding. Jason made small talk and got to know me as he was cutting the new key for my 2014 Chevy Malibu. The key needed a transponder and also required specialized equipment which Jason had in his truck. I don't even think he was at my house more than 15 minutes, but he felt like a lifelong friend by the time we were done. you can tell Jason is a motivated businessman. I highly recommend Ottinger and sons for mobile locksmith needs. Don't make assumptions about cost for a locksmith who comes to you. Call Jason and you won't be sorry.

Denny is very hot tempered. He had a hard time with our front door lock. I had customer service on…read morethe phone to help but he became increasingly frustrated. When he put it back together the door no longer locked properly. He rekeyed some simple locks but after he finished the door handle came off in my hand. I had all of our keys labeled and separated. He removed the labels and put them all together saying I could figure it out because at this point I could tell he was seeing red. Was a really frustrating experience. would not recommend.

They have been taking care of all of my lock needs (church, hall, several houses) for well over 20…read moreyears. Very friendly, knowledgable and the price is always fair. Can't say enough good about them.

Great place. Needed a new front door knob and deadbolt and they were able to match the existing…read morehardware. I walked in around 1 PM and they finished before 5 PM same day. Support a good local business! Very good, highly recommend.

Great local company with skills and inventory! Had them rekey and master key all my duplex locks…read moreand did it quick and accurately and best of all at a very fair price!

When I called for service, I talked to a very nice person and told her my car was in my garage and…read morecould not open the door. They gave me a price and called in one of their workers and they came out the next morning. Very happy with the knowledge, professionalism and consideration for my situation.

Great service , professional, quick, results oriented. Had my doors operating like new and had 2…read morenew remotes installed. The technician was helpful, friendly and a true professional. I highly recommend. Bill Antonace Broadview Heights OH