Recently purchased a vehicle becauseI had bought vehicles before from Ms. Rogers before. There were…read moreMAJOR repairs needed that I was not aware of at purchase. It ran hot two weeks after purchase. The motor mount bolts were broken and very dangerous to drive. Major Oil leaks. The car should not have been sold to anyone. Needless to say it needed a new motor because it lost all compression. Didn't get any help from her at all. "My Problem not hers." All she wanted was to get that vehicle off her lot. My thing is this: If a customer is paying you their hard earned money please do all you can to sell them reliable transportation. So if you purchase a vehicle from her please make sure you take a certified real mechanic with you to check the car over thoroughly. It's sad but true.

I recently purchased a vehicle from Rogers Used Cars. Be careful buying anything from them. They…read moredon't disclosed 100% of vehicle history they are aware of. They hid repairs that need to be done from me. Not recommended.

We it's been almost 4 yrs now I have 5 payments left and well any guesses as to where my car is…read more... That's right the shop STILL and AGAIN. The shop has had it more than I have. But I will give them credit at least they're trying to fix it or they're just tired of seeing me in the service department

Serious brake problems from salt pre-dating purchase at least 2 years. Not discovered until the…read morefirst routine brake job. Cost an extra $2000 to get it in a safe condition to drive. Stonewalled in Memphis (the one on Hwy 64) and then numerous calls to Richmond home number, including from the mechanic who fixed the brakes, produced no cooperation to pay the extra amount. It was well out of their 90 day warranty window due to my daughter's health problems which required hospitalization. In no way did they inspect the brakes because they would have found the salt damage.I would go to AutoNation instead.

Thank you, City Auto, for reaching out to me and working to make this right. A member of management…read more(several members) did indeed reach out to me in an effort to make me satisfied as a customer. In the end, I am as satisfied as I can be. The experience up front prevents me from being %100 satisfied, but my experience on the back end greatly improved the situation overall. I understand that how things went down for me was not how City Auto usually does business. This was not the first vehicle that I bought from them, and I know of several other people who have bought from them, and that is why I was surprised by the negative experience in the beginning. My first thought was that City Auto has just fallen off, and once they had my money, were no longer concerned with how my deal was working out for me. I no longer believe that. I understand that when buying a used car, things happen. My above experience, while very unfortunate, was not the usual way of doing things. So, would I buy a car from City Auto again? Tentatively, but yes.

rate negative 0 zero.... Lauren customer service manager NOT…read moreshit Reginald and kirk NOT shit bought a cargo van on 03/25 had to file a claim for front axles on 05/25 discovered driver door off hinges month after(30)day warranty just off good customers service Lauren didn't feel the need to honor it. because it was pass the 30 day warranty..SO before you purchase a vehicle you may want to get on your back and look under the car/van/truck swing all doors open blow the horn. just do your own inspection cause they just selling LITTLE SOUR LEMONS :(

Short summary: This was one of the best car buying experiences I had. There is a bit of an…read moreover-eagerness and an attention to detail that can be grating, but the experience was gratifying. Our car buying experience was under 2 hours which is, in my experience, unheard of normally for a purchased on loan vehicle. Full story: I was in the market for a used car and being new to Memphis did not yet have any idea about the numerous car places scatter everywhere, especially on the Covington Pike Car-O-Rama area. I tend to avoid the really large places and branded places, since I shop used and every experience at maker/dealer places has been less than exceptional. After scouring through many of the small lots and seeing lemon after lemon (seriously, places charging 13k for a 2012 VW CC with completely ripped up interior because they catered towards those in dire need) I ended up passing a Drivetime, albeit on Winchester. I've always had an extremely negative opinion of DriveTime for no reason other than that I assumed they were vultures based on the marketing/spam material I had received or seen before. I stopped in the one on Winchester and looked at some vehicles, but they didn't have the ones I wanted and the website showed them all at Covington Pike. They were precious and tried to keep me there offering to transfer all the cars if needed, but I insisted that I would rather drive with my wife than wait an hour for each car. This was a great idea, the Covington Pike DriveTime is very nicely put together and looks like a Credible place to buy a vehicle. Upon entering we knew what Vehicle we wanted to see right off the bat, but it was on hold so we were a little put off and sat to look at the other Vehicle notes we had taken on my phone (since we had looked online before leaving). This was the point that subtracted half a star for me: One of the representatives asked to help me and I declined, after a short back and forth where I pleasantly continued to decline the representative got rude and I informed her I would not be working with her. After that things went amazingly well, we were walked to all the vehicles we wanted to see and liked none of them but luck was on our side and the vehicle we wanted came off of Hold. A brief test drive and we were away. A strange bit was that the representatives switched off during the sale which was something I had never seen before, but this did not bother us. Everything was done with a fastidiousness that would be the envy of an uptight British Banker from 1920. After we had everything looked at, marked down, and approved away we sat with the manager Kevin Harris who was charming and very eager to explain anything we asked. We signed off the obligatory 15 documents in a recorded session and turned to find our car washed and full of gas. Great job guys.

DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

Our car decided to die so we came here. The sales people were friendly and helpful. Joe came out to…read moremeet my husband. He didn't have to do that. That was a nice touch. We got a car without warranty and the AC went out less than a week after we got it. So they recommended a good mechanic who got us a great price on the part and did the job for a good price. I appreciated their helpfulness.

I bought my first Kia from Joe Hills and had it for 5 years without a problem, It got stolen long…read morestory, so I went back to Joe Hills and Bought my Second Kia which I currently drive everyday with no problems. I will be a continued customer of Joe Hills, The staff is very friendly and Joe helps out wherever he can to make sure you drive away.

they are rip off's. stay away from that car lots. if you are looking for a nice vehicle that don't…read morehave any issues go somewhere else. drivemax isn't the place you want to do buisness with. i bought a car from them and had to put it in the she the next week i drove it one week and had issues. take your money elsewhere they are also inconsiderate and all about themselves. trust me.

Don Laney and the finance guy at AutoMax were so fantastic to work with. They gave me a great deal…read moreon a very good low mileage car and were so fast and easy to work with. I recommend them to everyone and anyone who is looking for a low mileage used car in Memphis. They also have a very interesting stock of cars of every kind. You WILL find one you like and you WILL have a great easy experience. This cannot be said of other dealers and believe me, I've bought at other places. But AutoMax is the best.

Over the past 15 years, I have done Customer Satisfaction and Customer Retention consulting with…read morecar dealerships in AR, LA, MO, MS, TN, and TX. Additionally, I have done vehicle appraisals at a local dealership. So its fair to say, I know more than most about the car business. This week, a dear friend was shopping for a vehicle for her mother in NC. She found a 2018 Nissan Rogue at Enterprise Car Sales and asked me to check the vehicle out. So I did an appraisal walk-around, test drove the Rogue with her, assured her it was in very good condition and it was very competitively priced for the Memphis market. Besides this being a really good vehicle and a really good deal, I was MOST IMPRESSED with the Sales People (Jenelle Edwards / Sales Manager and Jim Peppmuller / Sales Consultant). This was a TRULY No Pressure Sales Process. Also, I was impressed that sales people who were not involved in the deal were Very Courteous and Customer-Focused! With CONFIDENCE I FULLY RECOMMEND including Enterprise Car Sales in your vehicle shopping process!!!

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never…read moretook care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them.