I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

I purchased property insurance from Julius. Working with him was great. He's very professional,…read morefriendly, honest, prompt to respond, and answered all my questions throughly. Prior to working with Julius, I talked to other agents and Julius was hands down better than all the other agents I spoke to before. I will definitely contact him in the future for my other property insurance needs.

Scott was very professional throughout my experience shopping for new home and auto policies. He…read morewas very quick to respond on any inquiries I had on my end. Not only was he able to save us money but improved the coverage we previously had with our past carrier. I would honestly recommend Scott for your insurance needs! Very responsible and works for you! Bernie

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

I had a great experience working with Mark at State Farm. He was thorough, efficient, and took the…read moretime to answer all of my questions. He made the whole process easy and straightforward, and was even able to lower my car insurance premium even though I'm a driver who puts a lot of miles on my car. I'm really glad I found Mark and truly appreciate all of his help. Thank you, Mark, for making the process so easy and stress-free! I would definitely recommend Mark and State Farm to anyone looking for a knowledgeable and helpful insurance agent.

My insurance randomly cancelled our home insurance policy without notifying me. So I reached out…read moretoe them to try and get a renewal. Fortunately for me, I reached AIS Insurance and was connected to Todd Ullman, a sales rep. He was absolutely amazing in helping me find the lowest pricing available, walking me through the process, and answering all the questions about sewer lines, solar panels, coverage, and mandated requirements to have insurance. He was able to help me cut down our original quote by a few hundred dollars. Most of all, he was super patient and really helped ease my concerns when our insurance suddenly did not renew. I would definitely recommend AIS Insurance and Todd to all my friends and family.

The pricing I received was great and dramatically lower than the other quotes I had received…read more Unfortunately, the follow-up from my sales representative, Jonathan Garcia, CA Insurance License #0D97893, was extremely disappointing. We spent more than 45 minutes on the phone putting the quotes together, and he said he would email me all the information so I could review it. I never received the email. I called twice to follow up and eventually reached someone else, but she was unable to access the quotes. After investing that much time, it was incredibly frustrating to feel like the entire conversation and effort had been wasted. You should not have to follow up multiple times just to get the information needed to purchase an insurance policy. If the pricing had not been so competitive, I would have walked away. Thankfully, I later chatted with Cheryl, who was amazingly helpful, responsive and a pleasure to work with. She deserves five stars!

After my longtime State Farm agent retired after serving the community for 40+ years, I was…read moreautomatically assigned to another agent who was unresponsive. I decided it was time to find someone new, and I'm glad I found Scott Stevens. Scott is honest, clearly explains pricing, coverage, and your options, and works with you to find the products that best fit your needs, and not what benefits him or State Farm. He's also incredibly responsive. If he's out of the office, he lets you know who's covering, so you're never left wondering why someone else is reaching out. Great service, great communication, and someone I look forward to working with for years to come.

Excellent. Viviana and other folks answering the phones, are excellent and cheerful…read more Sam

Lawrence and his staff of Farmers Insurance are reliable, dependable, professional and a pleasure…read moreto work with. The team ALL have Excellent Communications Skills and detailed to get things Right the FIRST TIME! I would recommend that you get a complimentary assessment of the Risks and your nsurance Needs to be 100% certain you are adequately covered for ANY potential liability claim[s].

Lawrence is an extraordinary insurance agent and will go above and beyond to take care of you. As a…read morereal estate agent and mortgage broker, I have a lot of clients that need to secure a homeowners insurance policy for their home. When the time comes, I am happy to recommend Lawrence and his Farmers office. Lawrence and all of his associates are professional, knowledgeable, and respond very quickly to inquiries. They are extremely flexible with the quotes they give and will always make adjustments to meet the homeowner's needs; that can include adjusting deductibles, coverage amounts, or premium amounts. I have worked with plenty of insurance companies throughout my career, and I can say with certainty that I wholeheartedly trust Lawrence!

Jessica Lopez is a complete disappointment! I reached out to her to get a homeowners insurance…read morequote, gave her all of my information and set up a call for the next day. The following day she didn't call me at the agreed upon time, so I called her. The receptionist said that she wasn't in. I left a voicemail message. No response. She never got back to me. Very unprofessional!

Robert Marquez goes above and beyond. He has been my insurance agent for years and has been with us…read morefrom the very beginning until now. He always checks in and follows up to make sure everything is okay. Whenever I have a question, he gets back to me quickly. He is very reliable and always treats us with kindness and respect. We truly appreciate all his help and excellent service.

Alex Zavala provides exceptional and quality service. She is very knowledgeable and caring. Over…read morethe many years of business with State Farm, it is her outstanding and committed customer service that sets State Farm above the rest.

Krista was very helpful and accommodating. I always feel respected and taken care of whenever I…read morecall Ryan Steven's office and speak to the professional office staff.

I love AAA. I have always had amazing experiences with AAA and this visit was no different. I came…read morein to renew my car registration and it was so quick and easy. They were busy but I got seen within 20 minutes. They were so nice, welcoming, patient, and helpful. This location has good parking, is near stores and restaurants, is clean, organized, and decorated well. Thank you!

I've been a loyal AAA member for many years, which made this experience especially disappointing…read more Judy Clark identified herself as the Branch Manager at the Irvine office. Unfortunately, she was dismissive from the start and did not take the time to understand the unique circumstances of my DMV transaction. Rather than listening or investigating further, I was simply told I was wrong. It's perfectly acceptable not to know every nuance of DMV procedures, but it's not acceptable to dismiss a member without taking the time to verify the facts. I expect better from AAA. I hope the Irvine branch invests in additional customer service and DMV process training so members are treated with the respect and professionalism they deserve.