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    Elthorn Autos

    5.0 (1 review)

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    2 years ago

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    AutoNation Toyota Mall of Georgia

    AutoNation Toyota Mall of Georgia

    (319 reviews)

    I had a really great experience working with Sergio while looking at a car for my son. He was…read moreincredibly patient, attentive, and professional throughout the entire process. He took his time asking thoughtful questions to help narrow down the best options for us and never made me feel pressured or rushed. I was tired and hungry during the visit, and he still remained kind, calm, and accommodating the whole time. What I appreciated most was that he genuinely seemed focused on helping me make the right decision instead of just trying to make a sale. I definitely recommend asking for Sergio if you're looking for someone knowledgeable, respectful, and easy to work with, I definitely recommend asking for him.

    t's truly a rare thing to be able to say that I had a great experience buying a car, but that's…read moreexactly what happened at AutoNation Toyota Mall of Georgia last week! I actually didn't plan to buy a car at all - it was in the back of my mind, but when I went to the dealership it was just to have a recall service performed on my 2017 RAV4. I've loved that car for many years, but it was past time for a few upgrades. I ended up test driving and buying a 2024 RAV4 - everything I loved about the first one, just BETTER. My wife ended up joining me for the test drive, and bought herself a Jeep Gladiator on the same day! Our sales associate, Naser, was terrific. He was present and answered all questions, but at no point was he pushy or insistent. He couldn't have been easier to work with. The same can be said for Ruben, who handled the financing end of things. All in all, I had a wonderful experience at AutoNation!

    Premier Nissan Mall of Georgia

    Premier Nissan Mall of Georgia

    (6 reviews)

    Ever been kicked out of a dealership? This guy has!…read more After waiting 2hrs for them to figure out the $500 college rebate for a brand new vehicle I wanted to buy, and me providing everything they kept asking for...mind you the goalpost kept changing... I was eventually told they would not accept the documentation provided by a sales manager that came by after me patiently waiting and obliging for said 2hrs. At first a photo would work. Then it was a pdf. Then it was the physical copy from the school. Then it was both the transcript and the degree physical copies. Mind you I had called prior to ever even driving there to make sure I had what was needed. He wanted to tell me everything the can't do and won't do and would not entertain any of the solutions I tried to provide, nor listen to the reasoning and information provided directly from Nissan USA. So after some back and forth, me asking some more questions, and him "checking on it," I eventually said "let's just move forward." He then had to check on some more things as I was still trying to solve for this. He came back and some more back and forth about them not accepting this and I said "let's just move forward. I'll just eat the $500." Said it two more times. He then proceeds to change his demeanor yet again and now he "didn't feel comfortable with this relationship and doesn't want to do business...". He told me to get out of the store. Oh he also told me he didn't want to be there when we were talking. So yeah... good luck!!!

    For the past 4+ years, I've been taking my Nissan to them for all my services! Just one time, I was…read moretransferred to the parts department to order my tires ahead of my appointment. The lady asked, "What's your tire size?" I said I wasn't sure and asked if she could look it up in the system using my make and model. She replied, "No, in order for me to order your tires, I need your tire size." Thank you, Nissan, for showing me that I'm not worth the two minutes it would've taken to look up my tire size. You just lost a loyal customer. I'll be taking my car somewhere else from now on.

    Elthorn Autos - usedcardealers - Updated May 2026

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