Excellent service!!!…read more VERY helpful with all my vehicles! Nice to be able to deal with a place that you can get information before they start the job. Always have been gotten in when I need to get in and vehicle is returned fast and repaired.

I've had my oil changed a few times from this place and the service makes me wish to try other…read moreplaces. The kids who work there are always so pushy and never listen until they make me mad enough to yell at them. I really hate to lose my temper as they clearly wish to make me since I come from a background where you never argue with the customer regardless of your opinion of them or their wishes or complaints. This is very unprofessional and I blame both company policy and the management since it's obvious they have a paycheck bonus in place for associates who convince customers to spend more than they need to. Edit: My apologies for not putting this in originally but one example of what had occurred is one time when I went in I specifically stated I only wanted an oil change. The kid servicing my car approached me no less than a half dozen times trying to convince me of services I know I didn't need. For instance he tried to convince me of an engine cleaner which is recommended for cars with high mileage. However my car at the time had around 30 000 km on it, clearly I did not need the engine cleaner and the kid knew that I didn't yet tried to push it on me anyway.

very good friendly service, they knew exactly what needed to be done and made suggestions about…read morewhat could be done. Best of all they didn't pressure me, they asked if i wanted them to do something else while i was getting my oil changed and when i said no thanks that was the end of it. very comfortable, friendly atmosphere, i will definitely use them again

Thanks to Big Al's for bringing honest and trustworthy mechanics to the province. There has been a…read morelot of stress lately with several dealerships charging us for diagnostics, etc., but still having never-ending issues. I guess that's how dealerships work? I brought my XJ to them and thought the issue was the radiator fan, relay, or wiring because it's not spinning. I'm wondering how come Jaguar Calgary missed it during their inspection, since they had the vehicle for two weeks? Jayson and Damien did the impossible things that huge companies can't do. When I asked about my bill for the work done, I was shocked that it was reasonable and lower than what most dealerships normally charge me. Thanks to the owner of Big Al's for bringing us such an honest mechanic or auto repair shop. This will be our new shop for our vehicles from now on. We highly recommend Big Al's.

My car sat at that shop for 3 months after they damaged the Holley Sniper. I asked for the inline…read morefuel pump to be replaced and to redo the intake manifold because it leaked. I said put a 60psi inline pump on to replace the 60psi pump that was damaged. They put a 120psi pump on, which damaged the injectors by over pressuring the system. Then after that, a 100psi pump, because they didn't learn their lesson the first time. They claimed they had a mechanic that knew all about these TBI systems. He doesn't. At all. Anyway, they finally agreed to replace it. Three months later after much going back and forth, I finally got it back. Just a complete mess. The settings for the Sniper were largely incorrect. I was only getting fuel across the blades in 2 of 4 barrels. I returned the car and it sat for a week before I went back and got it, and they did nothing. I fixed that myself in 10 seconds. The fans, not connected to the Sniper, were set up in the settings as if they were. The IAC was not set up. The throttle/kickdown cables were loose as they didn't tighten the bracket. I fixed the issues myself in less than an hour. I still have more to check in the settings, as I'm sure I'm not done yet. They blew up the starter (which was new). They broke the sun visor off. They chipped and scratched the paint. They killed the battery (which was also new). And then to top it all off, their smooth brained secretary, Jason, loudly called me a crook in front of another customer and said I conned them into getting a new Sniper. This from a guy who told me the Holley was seeing my 350 as a 4 cylinder and that's why I wasn't getting fuel in all the barrels. They weren't supposed to touch the Sniper. If they had just put a 60psi pump on like I asked for, none of this would have happened. I spent $2500 in that shop, and I seriously regret it. This is not the full story, I could add to it. AVOID THIS BUSINESS. You have been warned.

Very professional, great customer service, hope I break down soon so I can go back :)read more

Don't go here! Wish I could give them NO star. The car repair was crap and $$ ripoff. Also, the…read moresecretary; she is ignorant and hasn't a clue about being even remotely personable and customer service. I went there because of the past glowing reviews and will NEVER go back. They can learn from Kirk's Tire and their amazing customer service, etc. (Just say'n).

Spectacular group of people in the front and the back. Their pricing is fair and their work is…read moredependable and quick. As a small grains farm they keep us moving with tire replacement to flat repairs on all sizes of equipment. Highly recommend.

As a contractor with a fleet of work vans, I highly recommend this location. Keeping them on the…read moreroad is a tough job but fountain has always bent over backwards to help keep my drivers safe.

Used this place twice, and happy with the work they do. Cheaper than a new one, and seams to be…read moremore reliable. Don't let the looks of this place throw you off or turn you around. These people know what they're doing, and do it well. Mark R

Had a car with some shifting issues and displaying a speed when not moving. 2 hours diagnostics at…read moreNational Lethbridge came back with diagnosis for a transmission rebuild for $3000.....Wasn't totally sold on Diagnosis as the car was driving pretty good for most part. Stopped at Dads where 10 minute description of symptoms and they were able to pretty much guarantee that it wasn't transmission and likely something electrical going on. They gave me a few DIY checks for me to do and the next day I replaced my alternator for considerably less than $3000. Thumbs up to Dads Transmission! . I'm sure National does a good job rebuilding transmissions - but lets save that option till you need a rebuild.

What a rip off! I have tires. I Called around to see how much it was to mount and balance tires…read more 2 shops in Lethbridge was 149.00 for 4 tires to mount and balance. Cardston Kirks Tire was 143.00. Lethbridge was 266.45!!!! Why? I asked are you so much more than everyone else. ...."We charge more if you have your own tires"!! Wow! Really? for the same work? That is the kind of dishonest charging that I will stay away from even if I don't have my own tires - I'll buy somewhere else with some integrity!

I've been here a few times and I'm always impressed and grateful for their quick service, knowledge…read moreand friendliness.

These blood-sucking dirt bags will milk you for everything you're worth…read more My keys were stolen a little while ago, so I called the dealership to see if I could get a new key cut and get it coded. At first, I had no issues with their service other than that the service department never really got back to me after multiple times calling. My actual reason for giving them one star is because they charged me 30 minutes of labour time to temporarily install a battery, as I had forgotten to put mine back in. Now for some very niche cases, I understand it taking that time to install, but mine literally takes 4 minutes to put in and take out. There's no stabilizers or anything (despite them claiming there was), just a positive and negative terminal that you ratchet on. They would not budge on this, despite having no real grounds to justify charging me. They removed a 1/2 hour of diagnosing because they didn't consult me before doing it, but for some reason installing a battery is different. They consulted me before doing diagnosis, and they should've consulted me before charging me $75 for doing a 5 minute job that I could've easily done myself. Why their flat rate for battery installation and removal is 30-minutes of labour time when the vast majority of batteries take 5-10 minutes max, I have no clue. Maybe they only hire 8-year olds in their shop.

I bought a used Toyota Rav4 from Lethbridge Macdonald Nissan a little over a year ago. Seemed like…read moreit was in great shape. Bought the extended warranty just to be safe. A month after my purchase the back hatch stopped working. They attempted to fix it for a year, starting with all the small things which clearly were not the correct fix. By the time they got to the REAL problem, I was told I was shit outta luck and they were no longer going to fix my backhatch issue. I have been playing phone tag with the managers who still refuse to fix my vehicle. The back hatch was the number one reason I chose this vehicle and I havnt been able to use it basically since I bought it. I am not happy at all with this dealership and have stated so to the managers. They clearly are just trying to brush me off and not deal with the problem at hand. I will NEVER do business with them again nor will I ever recommend them.