There are 3 surface car parks for this shopping centre but these are often full at busy times so…read moreparking can be a problem. A good selection of shops including two coffee shops, Pizza Hut, Nando's and PC World as well as a good cinema. Parking is pay on exit.

On my most recent visit to Debenhams Staines my favorite department the men's suits is no more…read more Over the years I must have purchased over 30 suits from there. The menswear department had thinned out and it looked very much like they were in preparation for closing down in 2021. The planning application has already been approved to convert the entire store to apartments. A sad day for Staines being the largest store and I recall working Saturdays in the electrical department managed by London Electricity 30 years ago.

This is a reasonably large branch of the Debenhams chain which I shop in from time to time, but…read morehave always found a bit scruffy and down at heel. The cosmetics department on the Ground Floor looks smart and has recently been updated, but the further back in the shop you go the scruffier it seems to get. Some of the upper floors also seem a bit scruffy. Sale stock seems to hang around for months and looks very jumble-sale like. Some of the sale clothes look grubby and stained as they've been out on show for so long. I particularly like the Designers at Debenhams section as I have a particular fondness for handbags, but find that the goods in the rest of the shop can be over-priced. Having said that, Debenhams seem to permanently have a sale at the moment which encourages me to shop there a bit more. I haven't ever found the staff in the Staines branch particularly good or particularly helpful. I recently returned something to the store which I'd bought on the Debenhams website and though this is encouraged on the website it turned into a bit of a farce, with the assistant calling the department manager, who had to call his manager and eventually the store manager to find out which buttons to press on the till. All in all, a distinctly average store.

If you know London, you must know about this place. Of course the main store in the city is massive…read morewith floors of amazing shopping. A store that is known worldwide. Floors of amazing shopping with food halls, home wear, apparel and all the designer stores you can think of. Well that's the most common one. Then you have all the smaller pop ups scattered through out the city. The location at terminal 5 London Heathrow has nothing compared to the original....lol... it's your usual pop up that tends to cater to the last minute shoppers needing a gift. This store carries your usual tourist gifts that is fast and simple. Chocolate, teddy bears, of course the tote bag and lots of trinkets. Things that catches holiday maker eyes. Small concert at the airport for all your friends and family last minute gifts from London.

I wasn't able to get to the real Harrods while in London, but was thrilled when I saw a Harrods…read morelocation at the Heathrow International Airport, making my last day in London all the more memorable. Even just getting a taste of Harrods, I can see why people love this posh department store. I checked out Harrods before catching my flight and was happy to see all the merchandise they had, especially since it's just an airport location, so the inventory is limited. But it was nice to see the designers they offered here, and since I love Tory Burch, they had an entire section just for Tory Burch. The staff were super friendly and even told me what products would be cheaper to get back home versus in London, so it wasn't all about them making money. I ended up getting a Tory Burch card wallet and they escorted me to the other section of Harrods where they offered more of their gift items. This was perfect as I was able to get some gifts for loved ones. Glad I was able to get a glimpse of Harrods, a London specialty.

Reminds me of a 7-Eleven or deli from stateside. It's a…read moreconvenience store that's open early and late. They have sodas, drinks, snacks, food, etc. I was staying overnight in the area and it was the perfect place to grabs drinks and snacks for the hotel room. There are self pay scan kiosks there as well so check out is easy.

This big Tesco Homeplus is a bargain hunter's dream. It stocks all the Tesco clothing ranges,…read morehomewares, some cosmetics and toiletries, toys, electricals, DVDs, CDs, books, all kinds of seasonal goods and much more. As it's out of the way at the back of the Two Rivers shopping centre it hardly ever seems busy - the best time to come is after 5pm (it's open till at least 7pm most nights) and you can pretty much have the place to yourself. Tesco's books are particularly good value and they often do a 2 for £7 for their top paperbacks. The clothing ranges are also good value and the sizes (particularly for men's ranges) go quite high. The Staines Homeplus is generally kept tidy and I've found staff to be helpful. My only two (minor) quibbles would be that sometimes goods are reduced and the first you know about it is when you're paying for them - if you'd known earlier you might have bought more than one item. And secondly, that when it does get busy there often aren't enough tills open so that you end up waiting longer to pay than you'd like.

This is a small-ish branch of Marks & Spencer so I often find that it doesn't stock what I want…read more The front of the store on the ground floor is devoted to women's clothes and the Per Una section while the back has the food and wine departments. Children's and men's departments are upstairs along with a cafe which appeared in 2007. A small area of the store is devoted to household goods such as towels and kitchenware, but the range displayed is extremely limited. Some M&S ranges (eg the Plus women's clothing range and the Big & Tall men's equivalent) aren't stocked in Staines so you have to travel further afield for these. I've also found that the most popular sizes in clothes and (particularly) in shoes sell out quickly and aren't restocked. The majority of the staff are of the standard you'd expect from M&S, but some of the weekend staff leave a bit to be desired. While I was waiting to pay last Sunday one teenage girl assistant was telling her colleague some very intimate details of a medical problem she has, while serving customers and in full hearing of a queue of around 10 people! Queues at tills tend to be long, but the staff do apologise for the wait which makes you feel a bit better. So, all in all, the Staines branch of M&S is fine for the basics, but if you need anything beyond this you'll have to make a journey to a bigger branch.

I love there household section. It's a bit pricey love the design and good quality. You'll find…read morethis shop at the airport terminal 2 and in London.

A huge neighborhood Marks & Sparks with a big range of clothes for men, women and children. They're…read morea bit understaffed but very prompt and efficient once alerted. I was in a queue with three other women at the underwear department and once the cashier noticed the queue was building up she called for help which promptly came. When I got to the top of the queue the cashier noticed I didn't have a voucher for the bra fit discount - I hadn't used the promotion but she went off to collect a voucher for me so that I could get the discount anyway. #servicewin Popped into the cafe for a quick lunch and service was a little patchier. The hot food station was manned by two women who seemed to be busier chatting than attending to customers but once one of them finally noticed me she knuckled down to work. The staff who delivered my meal also cautioned me about the very hot bowl which had just come out of the oven. The food section is terrific, with loads of ready-to-eat selections as well as a hot bakery section where you can get hot pies and pastry. There's a giant Tesco next door which is open 24 hours. So if you need to do errands, especially grocery related ones, this is a good option in the Brooklands area.

I was excited to see this store in the airport! I had planned to pick up a few souvenirs before…read moreflying back to the US. There are two sections for this store so don't miss them both! (I almost did!) One if mostly clothing and accessories. The other contains bags, candy, and many other treats. I purchased a cosmetic bag set and a small fabric tote bag. (I have received so many compliments on the tote bag since returning home!) They were reasonably priced and perfect for what I wanted. The cashier was extremely polite, friendly and helpful. The store was a little crowded but pleasantly displayed and decorated.

Maheen made this shopping experience so lovely, she is warm, kind, and goes above and beyond…read more Fantastic customer service.