We had never booked a dumpster rental before but we had done a big cleanup on an old property and…read moreneeded to get rid of a large amount of varied materials. Anthony at Mansaz was responsive, helpful, and really friendly, taking time to answer all of our questions. We were able to pay online; the quote we were given in advance was 100% accurate, something I've heard some other waste removal companies struggle with. The truck was delivered on a Friday, and picked up again on the following Monday, which was very convenient for us. I had been nervous about lifting heavy material up into a dumpster but it was actually the back of a truck, with a ramp, which was a super user-friendly arrangement. Anthony recycled the metal we had put in one corner as he recommended, and sent us a bill for the disposal fee on the tires we had collected - smaller than we expected and very affordable. The whole process couldn't have been easier or more straightforward. Based on this experience I highly recommend these folks.

This weekend my family packed up my mom's house, at the same time as radically downsizing her…read morebelongings. We booked a 15 yard dumpster with Mansaz to get the excess down to the dump. Communication was excellent, drop off was right on time. We quickly discovered we needed more space for all the trash. Mansaz were able to book us a second 15 yard dumpster. (They hauled the first load at short notice and returned with the empty dumpster for that second load.) We could not have done it without them. We were also down a pair of hands on the second day of the move and were able to hire them for one hour of assistance. Again, saved us! Highly recommended.

Excellent service and met my needs. The dumpster was…read moredelivered the same day I made the request.

BMI Property Maintenance was quick to respond. Michael worked hard to meet our project needs.read more

They don't even deserve half a star. The owner thinks he can tell you what you'll do on your…read moreproperty and will send kids to your house in their trucks and blame you for their trucks possibly getting "scratched" because they hire children and I wouldn't allow them to leave the dumpster 3 feet from the road where LE and the town complained about safety. Drive around and see how many of their dumpsters are on the ditch lines because of their incompetent Drivers. Redline was a good company till Elmore took over and redline didn't succeed because they lacked drivers Just like Elmore. Take your business elsewhere. youll thank me later. Let the reviews speak for themselves! People can't get ahold of the owner or their employees on the phone for business but if you leave a review he'll answer in 15 minutes. I'll add we've had dumpsters placed in the place I had it for years until redline sold to Elmore and never once had a problem with placement till kids came to my residence. My father in law is also the town supervisor and even he had to move his dumpster personally more than a few times because it was moving closer to the road. I'll gladly give you his number if you need someone to talk to about the placement of the dumpsters being a problem for the town and a safety for everyday drivers because I'll guarantee just like your baseless threat accusations you're telling another story. The previous owner has been in the garbage business for decades. They've never had a problem placing a dumpster without a scratch. I can also show you a dozen more rentals you have with trees even closer. You're a trash business and wanna blame anything you can off that pun intended. Most people come to redline assuming the previous owners still own it which is why all those containers you're proud of still say redline and not Elmore. Thats what I did and it was a joke from the start . Let's not forget your office lady the first time said it had to be aimed up the road so it can be dumped in a certain order and when I said the truck goes back down the road she changed it to "the truck can't back in there without getting stuck" and when I said "we've had a truck in there the same time as this for the last decade" she had nothing to say and said "well the boss" and yes I wasn't dealing with stupidity anymore which is what lead me to you and I seen it right away. I seen what it took to work at Elmore even if you're a kid. Which is why I told you to remove it and that was it.just so the stories are straight. For future STAFF and customers can you the owner post the legal documents of said threats! I'll gladly debunk any allegations you have. Any real business owner would take that seriously correct? I've not once to date heard of such allegations. So please post the evidence you need to prove anyone said such a thing. It'll be great for the review. I'd also like to correct you again! You never spoke to me about a payment on anything and you never called me one time. I'll go over my call history with you if you'd like. The only person who spoke about a payment was my wife so you'd be accusing her with making threats with that accusation so you'd better get your stories straight! The only time you've ever spoken to me was when I told you to remove your dumpster or I'd do it and the only time I spoke to your employee before that was a week before when she was babbling on the phone trying to come up with something and I hung up and waited till I spoke with you. I'm so glad I left a review. If I would have done it sooner I probably could have saved a lot of headaches.

I paid for a delivery window that came and went. I had to call back several times to get an answer,…read morebecause all the people who answer the phone do not have a single answer, so then you wait for someone to call back...and wait....and wait. You call back several more times. They respond with, "whoops, we missed the delivery window. It was a mistake." This mistake delayed my roofing job by hours, the company said, well we didn't miss the window because they refunded the fee to have it delivered on time (after I demanded the refund). Now it is Thursday at 4pm, and the dumpster is not picked up, even though it says on the invoice and emails, by 6pm. Again, the people who answer the phone have no answers and you need to wait for a call back. The disorganization and incompetence is unreal. If you need to work around a timeline, this is not the company for you. Oh, and the cherry on top? They were sued for destroying someone's yard when delivering a dumpster recently. I'm sure they refused to take accountability for that as well!

Every week we have to wonder if our garbage will get picked up. Can't wait for our contract to…read moreexpire, it won't get renewed. Casella has not provided us with reliable service and we most definitely do not recommend.

The WORST SERVICE EVER!!!! If I could give zero stars I would. I started residential garbage pickup…read morewith them Nov 26th & needed a couch picked up also. It's now JANUARY 7TH & the couch is still sitting on my front lawn!! I look like straight trash with a couch on my lawn for 6 weeks! I've called every week & they tell me the same thing "I'm so sorry I can't believe that haven't picked it up yet, I'll make sure they come tomorrow." Well first they moved me to "top priority" then when that line didn't work anymore they started saying tomorrow. I finally said just refund my money I'm cancelling your horrible service & they told me they can't. I now have the Christmas tree out there too which it's going on a week now for that! Idk how they run a business like this.

I signed up with Doug's upon moving to the area four months ago. The price was lower than the…read morecompetitors'. Christine was patient and helpful during each of my numerous phone calls. My trash has always been picked up on time. After collecting my trash during high winds last week, the guys moved the can away from the road on their own. The online payment system is simple and convenient. I couldn't be more pleased with Doug's.

This company is a horrible communicator very rude and disrespectful never using them againread more

Excellent service and crew. Best price of all the trash haulers in Tompkins county. Highly…read morerecommended.

From the owner: We Clean what you don't want too!!read more

Quick response, reasonably priced, easy to deal with, did more than expected, will use againread more

James and his friendly crew are excellent to work with. they are efficient, professional and very…read moreeager to please. I've had them three times to purge a 40 year lived in house and they were amazing. they do all the heavy lifting and all you have to do is tell them what goes. they took all the recycle things to re-use. I highly recommend them to help you get rid of things. oh and they are reasonably priced considering a lot of things go to the dump and that can be pricy if you do it piecemeal yourself