Excellent service and met my needs. The dumpster was…read moredelivered the same day I made the request.

BMI Property Maintenance was quick to respond. Michael worked hard to meet our project needs.read more

I'll start with 1/2 a star myself. Would not recommend this company. After job was done they said…read moredumpster was over full. I had to contact contractor myself to have them come to fix. Then company left it in my drive way for 3 weeks and still haven't picked it up after 5 phone calls complaining. No help at all.shitty way to run a business.

They don't even deserve half a star. The owner thinks he can tell you what you'll do on your…read moreproperty and will send kids to your house in their trucks and blame you for their trucks possibly getting "scratched" because they hire children and I wouldn't allow them to leave the dumpster 3 feet from the road where LE and the town complained about safety. Drive around and see how many of their dumpsters are on the ditch lines because of their incompetent Drivers. Redline was a good company till Elmore took over and redline didn't succeed because they lacked drivers Just like Elmore. Take your business elsewhere. youll thank me later. Let the reviews speak for themselves! People can't get ahold of the owner or their employees on the phone for business but if you leave a review he'll answer in 15 minutes. I'll add we've had dumpsters placed in the place I had it for years until redline sold to Elmore and never once had a problem with placement till kids came to my residence. My father in law is also the town supervisor and even he had to move his dumpster personally more than a few times because it was moving closer to the road. I'll gladly give you his number if you need someone to talk to about the placement of the dumpsters being a problem for the town and a safety for everyday drivers because I'll guarantee just like your baseless threat accusations you're telling another story. The previous owner has been in the garbage business for decades. They've never had a problem placing a dumpster without a scratch. I can also show you a dozen more rentals you have with trees even closer. You're a trash business and wanna blame anything you can off that pun intended. Most people come to redline assuming the previous owners still own it which is why all those containers you're proud of still say redline and not Elmore. Thats what I did and it was a joke from the start . Let's not forget your office lady the first time said it had to be aimed up the road so it can be dumped in a certain order and when I said the truck goes back down the road she changed it to "the truck can't back in there without getting stuck" and when I said "we've had a truck in there the same time as this for the last decade" she had nothing to say and said "well the boss" and yes I wasn't dealing with stupidity anymore which is what lead me to you and I seen it right away. I seen what it took to work at Elmore even if you're a kid. Which is why I told you to remove it and that was it.just so the stories are straight. For future STAFF and customers can you the owner post the legal documents of said threats! I'll gladly debunk any allegations you have. Any real business owner would take that seriously correct? I've not once to date heard of such allegations. So please post the evidence you need to prove anyone said such a thing. It'll be great for the review. I'd also like to correct you again! You never spoke to me about a payment on anything and you never called me one time. I'll go over my call history with you if you'd like. The only person who spoke about a payment was my wife so you'd be accusing her with making threats with that accusation so you'd better get your stories straight! The only time you've ever spoken to me was when I told you to remove your dumpster or I'd do it and the only time I spoke to your employee before that was a week before when she was babbling on the phone trying to come up with something and I hung up and waited till I spoke with you. I'm so glad I left a review. If I would have done it sooner I probably could have saved a lot of headaches.

Things have been going pretty well lately I hope I don't jinx it. The only reason I gave them 3…read morestars and not 5 is because for a long while they would skip my house. Sometimes I got a reason why other times I didn't. When I would call them to hopefully fix the issues they didn't care. It's been good past few months though so I'm hoping it continues to stay that way. If it ever gets as bad as it was for us I think I'll have to drive our trash to the dump every week ourselves. That was a headache. One might wonder why I don't give it a good rating if it seems better now... well that's bc they have been highly inconsistent and I don't trust it will stay that way. If it stays consistent I'll gladly give them a better review. I appreciate the work they do, when it's done.

Terrible and unreliable service. They bought our reliable residential company and things have gone…read moredownhill since. A million excuses. They pick up if you are lucky days later and meanwhile animals are in the garbage.

I signed up with Doug's upon moving to the area four months ago. The price was lower than the…read morecompetitors'. Christine was patient and helpful during each of my numerous phone calls. My trash has always been picked up on time. After collecting my trash during high winds last week, the guys moved the can away from the road on their own. The online payment system is simple and convenient. I couldn't be more pleased with Doug's.

Totally unresponsive and unreliable. Also, rude to boot. Had stickers previously purchased and no…read morepick up service despite contacting company and being told that maybe they were just running late on trash day. They never showed up or responded to several voicemails. When emailed they finally responded by stating they would not be servicing my rental location anymore without explanation.

Excellent service and crew. Best price of all the trash haulers in Tompkins county. Highly…read morerecommended.

From the owner: We Clean what you don't want too!!read more