So, I recieved Nelson's name from a co worker, I was sceptical at first, but i decided to give him…read morea chance. When I gave him a call, I was over ecstatic with how thorough, quick, and professional he was. When he arrived, he came into the places we needed blinds, helped us match colors, measured everything, and ordered everything we needed. When they arrived he scheduled with us and installed 10 sets of blinds in about 45 min to an hour, and they were ALL a perfect fit. He is a big supporter of military and he is now my go to guy for blinds and I cant wait until I do my blinds in my basement... I know who I am calling. I highly recommend him, hea earned my business for life.

All I have to say is hands down the best customer service I have had in a long time!!!!! And too…read moreboot, the furniture selection was top notch!!! Just moved out to Syracuse from Portland!! And I have been through it all living in the PNW. It was a breath of fresh air when I was recommended to check out The Nest Furniture store in Ogden! Took the quick trip, and so glad I did! Victor was beyond helpful and quite knowledgeable! If you are looking for a GREAT place to buy home goods, look no further!!! Made my year and my living room come to life!!!! Thank you!!!!!! You GUYS ROCK

I ordered a couch on March 2. I was told it would be 8 to 12 weeks, which is long enough. I am…read morestill waiting! There has been very little communication. Nobody can tell me when it will be shipped. I paid cash, and I hope I'm not getting scammed. I will not shop at Nest again. Furniture is nice, but customer service is subpar.

Oh boy, I have been very excitedly looking forward to writing this review…read more I've known what I've been wanting to do, and it's obvious that Murphy is one of the most well-known brands in this space. I first tried to reach out to a customer using the Murphy scheduling portal. My appointment was confirmed, but no one was actually there - twice. Honestly, sounded like an awesome thought, but how many people would be available for free or have the product that I was looking for? I still had questions, so I emailed. They respond - fast, and they're friendly, and helpful, and all of the good attributes. I ended up getting a free book lock (c'mon, this is why we have hidden doors, right?) which I wanted to buy anyway, so worth it. Also was a little bothered by the price tag, and after talking, it was decided that the unfinished door was the way to go - for lots of reasons (ease of shipping, ease of staining, etc). I almost immediately got a call from my Concierge - which was a nice touch. I figured that the exorbitant price tag may be worth it for this type of service. She confirmed everything, made sure I had her contact info, and then before I knew it, the parts arrived - literally within ~2 weeks. It still took me another 10ish days to stain the pieces before assembly - and then still another 2 weeks to start installing in the opening. And that's when things started to go downhill. The gap between the top of the jamb top and wall opening is off by 3". I measure my jamb, it's 79" - mind you, this is for an 82" RO. No problem, right? I'll just call my concierge - oh wait, she doesn't answer. I'll text, she responded like that last time, right? NO, STILL NO ANSWER. Ok, so I'll call customer service - no problem, get a response, they tell me what's up, we're good. Next problem, the instructions DO NOT MATCH the pre-drilled holes for the hinges, nor do the instructions show which hinge is correct. The instructions say to put the silver hinge on the bottom, which is the smaller one. Ok, so I'll try my concierge again. Guess what? NO ANSWER. Great, do some online research. Found some random homemade video online and it directly contradicted the official instructions. Then found some MurphyDoor videos online that confirmed this random video was correct. Turns out, it was the correct move. Oh and a funny tidbit - the instructions...they were 3d rendered. How do I know? Things are oddly placed - if the lines were present, it would be logical, but they're just floating there, appears that they're mounted ...off. They're not. Next problem, some parts, like the Narrow Friction Door Catch, were different. Did the instructions indicate anything? NOPE! Got creative and things worked out. Now it's time for the book latch. It's super cheap pressed wood that doesn't stand firmly, nor does it have the designs that the instructions adamantly state are on the book. Instead, it's just a solid blue box with some painted "pages." The book doesn't open like the instructions state, it's just a box. Additionally, it would have been nice to not install the standard friction door catch stopper on the threshold. The book latch stopper (per the instructions) was supposed to line up exactly with the holes I drilled. Of course they didn't, I mean, right? More new holes! Fortunately, the fresh, now unused ones, were covered. Many of the holes weren't routed/drilled out completely, so I had to spend some extra time cleaning them up. I didn't have a huge issue with this; it was moderately cathartic with the other issues I experienced. The front casing was an easy installation, but nothing in the instructions or any videos online, or really anywhere talked about the back casing. I did some thorough testing for gap checking and had to neatly cut the corner of the bottom of the vertical casing to get it to fit over the threshold. Hope this was the right thing to do, no idea! I reached out on Murphy Door's Subreddit to complain (I thought into the abyss), but Murphy actually responded. Apologized for the issues, admitted to having an updated process, but not updating the instructions, apologized for the concierge, etc. Said it'll be fixed in the future. What good does that do me though? My door is installed - I have already paid full price. None of this is good for me. Now, I know this sounds like a super negative review, and the reason it's not 5 stars is because of the above, but overall, it IS a good product. The wood is solid and the hinges are mature and look like they'll hold a pretty significant amount of weight. It's very good looking and I'm VERY excited to show it off. Just make SURE to get a brad nailer. It's my first time with one, and I'm very happy with it. Totally required for the casing installation. Ultimately, if my concierge was available, This would have been a 4 or 5 star review, but flying blind at this price and the lack of QA makes this product a travesty.

Warning I purchased a Murphy Door and it was severely broken when I opened the box that was VERY…read morepoorly packaged. It took Murphy Door 2 weeks to respond to my request to replace the broken door. After 2 weeks there decision was "sorry we can't help you, but well give you 25% off a new door"... this is absolutely NOT quality customer service!! They do not care about you, they just want your money. I blew $4,200 on a useless door for my brand new custom home. I couldn't be a more surprised and disappointed. Don't be fooled by there great commercials, like I was. They do not stand by their products. You're only going to get a tail light guarantee. Buyer beware!!!

Good experience, lots of options in inventory, nice salespeople, fast delivery. We bought a dining…read moreroom table and wanted extra chairs and they handled our special request professionally. We got our extra chairs, everything was delivered, and had a good experience.

We bought a couch set, sofa and love seat, here. We visited on two occasions before deciding to…read morepurchase, the staff and sales team were extremely knowledgeable and friendly. I definitely recommend doing your research and asking as many questions as possible. I ended up financing and the process to make that happen took less than 30 minutes. When they delivered our set, the delivery guys were careful, efficient, and friendly. I was really impressed with their attitudes and service. I know other people in the reviews below have had issues, that's not something we've experienced. We've had our furniture for three months and everything has been wonderful as expected.

I had Mike build the interior for my 1932 Ford Roadster. He did the seat, door panels, kick panels,…read moreand rear surround in Hydes leather and the floor and trunk in German square weave carpet. I am very picky about my cars and I would describe the quality of his work as EXCELLENT!

Took my 73 El Camino seat to Mike to get reupholstered. Mike is very flexible and can do whatever…read moreyou want for about 1/3 -1/2 the price of other shops. Small one man show, cash only. The seat turned out perfect. I'll be taking the rest of my projects to Mike also.

I was sorely dissapointed in this company's service. I was told to wait at my house between the…read morehours of noon to 4 to have a repairman come. I had to take annual leave at my work to sit there forever waiting. The worst part was that they showed up, looked at my appliance for ten minutes and told me it would cost $350 for the part, which is more than then entire appliance is worth. I told him I could buy a new one for that price, and he immediately broke into a selling pitch on their new appliances, like he planned it all along. I told him I wouldn't buy one from him and he kept pushing and pressuring me. I felt very uncomfortable. So after 15 minutes, I got charged over $50, for him to tell me absolutely nothing. It was a complete rip off, and I am out that money without any service rendered... make sure you know what you are getting into before having them come on a "service" call

I called Mike at Kiesel and he helped me fix my dryer over the phone though several phone calls. I…read morehad to go down and get a part they had it in stock and I was in and out. We are so fortunate to have a LOCAL Business like this one.

Love it! The jewelry is great, they have Pandora, Sorrelli and quite a few other lines. Whenever…read moreI wear jewlery from the Jade Tree, someone inevitably askes where I got it. It's great for unique gifts and I always find cool holiday decorations. They are carrying scarves and some pretty wraps lately. I love the Archipelago lotion and soap too.

I love to look around at the bits and pieces and see what there is to shop for!!!! I always have a…read morewedding or a birthday or whatever coming up, and The Jade Tree is my secret weapon! I can swing by for a card little gift of whatever and it's ALWAYS PERFECT! Just the right thing...

I got tired of the old soap in my bathroom. Life's too short to live w/ something you're…read morethoroughly tired of. I brought out the bar of rainbow soap I bought last year. It smells wonderful and sparkles...literally. There's glitter embedded in the bar. I'm so glad I decided to switch them out. The old one (NOT from Simply Eden) had lost its scent long ago.

Simply Eden is a treasure! They have wonderful soaps and…read moreother healthy skin product for everyone, even for the baby, made from goat milk. There are so many gift ideas including jewelry! They are friendly and so helpful make sure to stop in when in Eden.