Fast prompt service. Discount for my yelp review. I would highly recommend to anyone. Ben was a…read moreprofessional and was very knowledgeable

Outstanding service and on time as promised. This can be important when you have a clogged drain.read more

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.

I realized I had a leak on the bottom of my water heater today at lunch time. I called around to a…read morefew places for quoted and I spoke with Mat at Hot Co, he was the most informative, polite and upfront from the list of calls plus he said he could get some out today. Azby arrived on time and took a look at my water heater and said he could replace it today. He was so polite and answered all my questions and walked me through everything afterwards. The way both Mat and Azby handled everything really put me at ease under such a stressful situation. I would call Hot Co in an instant if I have future needs. I will also refer them to friends and family for their hot water needs!

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Jay replaced a water heater for us a few years ago. He did an excellent job!! I don't really think…read morethere is anyone who knows more about water heaters than Jay! He does every job on his own so you don't have the issue of talking to one person but a different service person comes to do the work. He does every aspect!!! He pulls the permit. No hassle for you!! He installs each one and knows ALL the codes. He is on time, responsive to phone calls, answers questions with kindness. He is THE guy to go to for a fair price, quality work and backs up his work. Now, here's the real kicker!!!! I have moved and my water heater went out. I called Jay without hesitation. He was so honest, apologizing that he couldn't work on mine as it's in a mobile home and he wouldn't be able to install a new one on his own. But, he went out of his way to help me find someone who would be able to help!!!!! He took all the info and pictures as if doing the job himself! He referred me to Signature Plumbing. They were great. But, the point is, who does that??!!! Takes time to help without asking or getting paid!!! He is a quiet gem of a person and an honest business man!!!!!! Call Jay, the Water Heater Man!!!!!!!

Probably the last honest plumber out there. He provides superior service with integrity at…read morereasonable cost. He also provides amazing emergency services and exceeds all expectations. Can't recommend Castello's enough.

Great and efficient service. Scheduler was friendly and accommodated our busy schedule. Our new…read morewater heater was up and running in no time! Would definitely recommend.

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

The unit was turning on but not staying on. The technician told me it was likely the heat exchanger…read moreburner, stating that the gas line feeding the water heater was too small. They then quoted me a price for a replacement. .

Highly recommended!…read more Our water heater suddenly began leaking and I called Steve , having been very happy with their service in the past. Dusty came out the next morning and, since it was somewhat urgent, Steve was able to schedule Bruce to come out that afternoon and replace the water heater. He was on time, friendly and thoroughly explained the installed unit. Less than three hours later, the installation was complete. In a previous review (after main valve and toilet replacements) mentioned the many reasons I chose The Plumbing Pros. They include integrity, professional owner and tradesmen, quality workmanship and competitive pricing. They go out of their way to make sure the customer is satisfied. There's a good reason for all of their Five Star . Don't even bother calling anyone else!

We tried out The Plumbing Pros and had a very good experience. Our dishwasher was having an issue…read morewith it pushing water out of the air gap and all over the counter, and they were able to fix that issue quickly. They also gave me a quote ahead of time and the price stayed that amount. We were assisted by the plumber named Joe. He was professional, nice, informative, and helpful. I had looked at about 10 different plumber options and chose The Plumbing Pros because I felt they were very upfront, open, and honest. I really liked their website and how they had photos of the owner and their team, with some info on their experience. I also felt the quoted price was reasonable for the job, especially after getting several quotes (many other companies did not list an "out the door price" but just a diagnostic price with some unknown addon price.) I liked getting a price up front before the work was started. Long story short, we would use them again for future plumbing needs.

During a recent renovation project we had several major problems pop up that turned our plans…read moreupside down! Brian stepped in and identified some of biggest problems and had solutions. The staff that he sent to do the work were wonderful! Eric and Heather were calm, confident, knowledgeable and professional. Brian, Eric and Heather could not have been a better solution to our problems and we will be calling Brian for all our plumbing needs.

Excellent communication, knowledgeable and friendly staff. I am impressed. Thanks guys!read more

Jose Arreola did a fantastic job locating and fixing my ac/heat unit really impressed with his…read moreattention and work ability!! James Bell

Guy was professional and detail oriented. He explained what he was doing and showed the diagnostics…read moreand what needed replaced while also mentioinjn my capacitor was lower then new but not in the "fail zone" but shared it might be worth to replace instead of it going out in 6 months and needed another service call. Overall happy with the service!

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

Had one of those "lucky" moments, where the water heater goes out and you don't realize till late…read morein the day. Called up Eagle and spoke to them about my dilemma. I don't recall the woman's name that I spoke to but she was super nice. Her phone etiquette off the back made me feel like I was calling the right place. She said she'd have somebody sent over to take a look within an hour of me calling. Larry showed up and took a look at our stagnant water heater. Did a few tests to see if he could get a few more miles out of her but sure enough... It was a dud. He snapped a few pictures and gathered information needed, then said he was going to source one out and give me a call the next morning. Sure enough, next day; I got a call in the AM, water heaters ordered, he's picking it up and such time, and then installed and back in business. Larry seriously kept us informed on every step of the process. When he'd be here, after he ordered our water heater, when he was going to pick it up and then the install. Not once was I ever left in the dark or wondering what the status was. His communication was impeccable. As well as a clean removal, prep, install and polished finish. White glove treatment from a blue collar job! Thank you guys!

Your plumber Gustovo was rude and did not follow direction. He gives a mean look when he works. Bad…read moreenergy