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    Ellephysio

    5.0 (1 review)
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    Services - Ellephysio

    Physical therapy

    Therapeutic massage

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    13 years ago

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    Hyacinth Health Center  - Release your tight muscles!

    Hyacinth Health Center

    (6 reviews)

    I was very disappointed with my visit to Hyacinth Health Centre. The staff were rude and treated me…read morepoorly. They asked for full payment upfront, which felt unprofessional and uncomfortable. I would not recommend this place.

    Re: Review of Linda and all at - HYACINTH HEALTH CENTRE in downtown Oakville, Ontario As I have…read moreyet to leave a negative review for a place, be it a restaurant or health centre or else in years and if my memory serves me right, NEVER, this review would be negative in an overall sense although there are some positive mentions in it, as it has ruined my experience at a spa I have been to three times before. I am a reputable member of the community, hold an MBA in finance and marketing, and successful in business ventures. This would be the fourth massage as the first three massages, I have paid for a longer period than initially scheduled and tipped very well. The first massage with Linda was very good at first and lasted for 1 hour. However, although I did not think of it much at the time as I came to relax at a spa, Linda waited until the last few moments of a massage to hold off completing it to try and extort more money. Since I paid in cash for 1 hour and very good tip equal to 1 hour massage, I let it go. Since the initial 45 minutes of the massage were good, I said I would go again and perhaps I missed something. However, during each one of the following massages by Linda, as if it were a tactic, purposely prolonged ending the massage so she could extend the massage and enjoy more money instead of doing a good job during the allotted time with the thought of receiving a significantly higher tip than usual. This tactic isn't conducive to any business practice as it is deceptive, misleading, forceful, and intimidating. I suggest that men heading to this spa beware of Linda's manipulative tactic. As a result, since the massage appointment was for 1 hour that was not completed properly where another 30 minutes were pushed forcefully against god business practices, I have disputed 1/3 of the charge with my credit card company. In both cases I have left a very good tip that was larger than a 1 hour massage itself, in cash, so that cannot be disputed...note that it isn't the money but the point of the matter. I was not going to do that and take the high road and refrain from coming back to this establishment but the manager of the place, Tony, did not rectify the matter and even made it worse by negatively threatening me instead of developing a suitable dialog. The manager, Mia, is a great communicator and she replies to txt's so professionally with care, and another attendant there, COCO, is very sweet and sensitive where it is my opinion that she would not treat her client in such a demeaning and unprofessional way. All in all, the place is nicely decorated and in a nice part of Oakville centre. It is too bad that Linda, although having a good touch and technique for massage, would manipulate a man, a paying client who tips well, to her advantage without care about a man but merely to get extra time for her day. Massage is good but gambling is bad so I will keep to get relaxing and necessary massages but not with Linda, and now after communications with the manager, Tonie, would not be going back there at all, and would not suggest any other go there too. Sincerely, Michael

    Ellephysio - physicaltherapy - Updated May 2026

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