From the moment I stepped into The Root of Health and was warmly greeted by Loretta, to the amazing…read moremassage I received from Tanya, my whole experience was wonderful. The place felt so welcoming and calm. I will definitely be coming back and look forward to trying some of the other services that are offered here as well. Much gratitude for the healing.

The Root of Health is my go-to spot for osteopathy treatment. Mark, my osteopathy doctor has fixed…read moreme up before my half marathon races. The clinic is clean and has super friendly staff. They also offer naturopathic medicine, registered massage therapy, acupuncture, reiki, craniosacral, nutritional counseling, holistic psychotherapy, counseling and intravenous therapy. They are more of a holistic health clinic. Check them out for your alternative health needs!

On a day of celebration family took us for a day of relaxation with a couples massage…read more The check in was quick and staff courteous and prompt. The change rooms are really nice and slippers and robe are clean and feel really plush and rich. The rooms for both of us was very relaxing to start and soft music in the background. There is a very light candle in the room with very mild scent. The beds are comfortable and sheets used clean and fresh. The staff who worked on were really good and knew their craft. After about an hour we're ready to take a nap. Expensive when compared to others, however some of the higher cost is for the environment, the luxury and the good staff.

The BEST experience!!! My RMT was so attentive to my requests and the front desk staff are so warm…read moreand helpful. Cannot wait to come back!

I gave a massage as a present for my moms birthday and she raved about it afterwards! She has…read morealready set up another appointment. My mother has been to a lot of massage therapists and practitioners and said Isabel did a fantastic job!

I've been to a good number of phsyiotherapists for problems I have with my back and wrists…read more I swear to you, not one of them have done as much as Isabel did in one session. I felt like a new me! She has a true talent with her ability to listen and understand what you need. She's so sweet and has an amazing personality, but when she gets down to business, you better watch out because it's no joke. Her strength still amazes me to this day. Isabel genuinely cares about her clients and wants them to be as healthy and comfortable as possible, she doesn't try to sell every package she has, she gives you what you need. It's hard to trust someone that's going to essentially help heal you, but she has such a positive comfortable space, you can't help but feel comfortable and trust that she knows what she's doing. I've all ready referred 5 of my friends, anything you need, you must try Isabel, I don't trust anyone else but her. :)

Booked an appointment 3 days before. Completely and utterly…read moreunorganized. Didn't ask medical history. Asked specifically for hot stone massage when I booked 3 days before. They tried to substitute a hot herbal ball, as they had no prepared. The "therapist" then brought in another person and started to chat... They kept apologizing saying sorry manager is not here. Id give it a "0" if it was an option.

In addition to having chronic pain related to fibromyalgia, osteoarthritis and an old shoulder…read moreinjury, I recently broke a toe. It's incredible how a toe fracture affects the body's alignment and leads to tension in unexpected areas! Katia gently and effectively treated the areas. She expertly uses heat to release muscle tension. The relief I experienced was phenomenal! Her mild and professional demeanour is also great. And, her location is very zen and conducive to relaxation. I HIGHLY recommend Katia!

I'm really disappointed with my experience. I originally started going for massages to help with…read moreneck and shoulder pain, as well as stress relief. I found a therapist I really liked and began booking monthly appointments. At first, everything was great -- I preferred Fridays, but when their schedule changed, I adjusted and started booking Thursdays instead. I would even book two to three months in advance to ensure consistency. Unfortunately, the clinic repeatedly began calling to cancel or reschedule my appointments because the therapist was either unavailable or no longer working those days. This has now become a regular occurrence, which is extremely frustrating. If therapists are frequently unavailable, it raises the question of why clients are encouraged to book so far in advance in the first place, especially when those appointments are not being honored. Most recently, I booked at another location just to get in this week for shoulder pain, and once again, my appointment was cancelled the same day with an offer to reschedule. At this point, my patience is wearing thin. I completely understand that occasional cancellations happen, but when it becomes a pattern, it reflects poorly on the business and creates a very inconsistent experience for clients. Clients should be able to rely on appointments being available at times that work for them, rather than constantly having to rearrange their schedules due to repeated changes by the clinic or therapist. Reliability and consistency are important in any professional service, and unfortunately, that has not been my experience here. Because of this, I'm now considering finding a new massage clinic altogether.

Thank you so much to Sandeep for his expertise and professional service. Definitely will book him…read moreagain!