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Elizabeth Shutters

5.0 (1 review)

Services - Elizabeth Shutters

Window treatment installation or replacement

Window treatment repair

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Recommended Reviews - Elizabeth Shutters

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8 years ago

Just had new shutters put in, the process was easy and great, reasonable pricing. Will definitely use again!

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Excellent Blinds and Shutters

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I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

Shutter Effex - Roman shades

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From start to finish, Gabby was fantastic to work with. Her pricing was very fair, and even when a…read morefew things came up during the process, she honored her original quote without hesitation. The shutters turned out absolutely beautiful, the turnaround time was fast, and she kept us informed every step of the way with excellent communication. We shopped around before making a decision, and Gabby's prices were among the most competitive we found, but it was her professionalism and great personality that really set her apart. We couldn't be happier with the finished product and would highly recommend her to anyone looking to install shutters. In fact, we'll definitely be using her again for future closet organization and garage cabinet projects. Thank you, Gabby!

I was looking to get some new shutters installed after I did a remodel and additions to my home…read more Additionally, I had some damaged slats and I was hoping to get these repaired instead of replacing the entire shutter. I saw the great reviews for Shutter Effex. Communication was extremely easy and I had an appointment for an estimate. Gabby greeted me with her team member Cheaney and they gave me a very reasonable price. On the day of installation, Gabby, Zach, and Cheaney arrived and before I knew it they had completed the installation and repairs. Everything looked perfect and it was the missing piece of the home remodel. I can't thank them enough for how perfect everything came out. They were very friendly, helpful, and professional. I highly recommend checking them out. I will be referring them to all my friends and family.

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This review is very long overdue. We had an absolutely fantastic experience with James at…read moreRefreshing Touch Window Coverings! He installed plantation shutters throughout our home and a motorized roller shade over our sliding glass door, and we genuinely could not be happier with both the finished product and the entire experience. James's workmanship is exceptional, his customer service is truly above and beyond, and his pricing was the best we found. He was professional, responsive, knowledgeable, and incredibly easy to work with from start to finish. What really set James apart was how much he cared about making sure we were completely happy. After the installation, I changed my mind about one of the design features, and James went out of his way to make it right for us without any hesitation or hassle. He absolutely didn't have to go as far as he did, but he wanted to make sure we loved the final result--and we do! It's rare to find someone who delivers this level of craftsmanship and customer service while also offering such competitive pricing. James truly went above and beyond for us in every way. We would use Refreshing Touch Window Coverings again in a heartbeat and recommend James to absolutely anyone looking for window coverings. If you're considering working with him, don't hesitate. You'll be in great hands!

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Elizabeth Shutters - shutters - Updated October 2026

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