Ray is knowledgeable and professional. I did not have to wait long for the repair. I highly…read morerecommend.

Top notch company!! We have used Action Door, for a few projects. Jack has installed our new front…read moredoor, all new windows and slider, along with a side door and security screen. Jack is ALWAYS on time, great communication. Does what he needs to get the job done right. We have been very happy with his work. Definitely will be calling on Action Door for our future projects. You should also, you won't regret it.

I spoke with Yvette about new window and screens and a screen door. Her knowledge and attentiveness…read morewas what I was looking for. She had a competitive rate and when the installer came to do the work, Art 's work is second to none. A total of 8 new windows and screens and 1 French door screen set. Best in the HD

From the owner: Window screen,door screens,patio door screens,patio sliding screens,french door screens,pet door…read morescreens,patio enclosures,rescreens, solar screens.

Great response! My spring sprung and they came out the next day. Amber was professional but…read morefriendly scheduling and answering questions. Installer came on time and got the work done quickly and efficiently. He was able to answer questions with confidence. I scheduled another maintenance the same day at my daughter's house. All went well.

After many years with no issues with my garage door and seal, I thought it was about time to get it…read morefixed after I saw it had small tears here and there. I thought that since the ladies were nice and attentive, it would reflect on their quality of work too, but I was greatly mistaken. With all the rain that's happened, a huge amount of water has leaked INSIDE my garage, which never happened before I got the seal replaced. After I called and complained, the man who installed the new seal came back and told me that the problem was with my garage floor being uneven, which is irrelevant and not the issue. The second time I called because of continuous leakage, the same man came, and PERSONALLY squeezed the rubber seal and saw the water leak from inside. He said he didn't know what to do and would talk to the owner, who would call me back. They never did, and I finally went in person to resolve this issue, and the owner didn't have an answer or a solution, and didn't want to refund my money after I told her they could uninstall the seal. This is my money that they are keeping for their poor quality of work, plus no apologies or attempts to find a solution. Very bad service overall. ***UPDATE!*** Shirley (the owner) reached out to me after the review I posted. She called to tell me I was rude and wanted me to remove it. She had two opportunities to resolve this matter, one in person before the review, the other over the phone after the review. I asked for answers, she "didn't know" even though she makes the decision(s). She wasn't interested in what I was explaining. The service was paid for and it wasn't for free, and there wasn't a discount or anything of that sort. I didn't ask for a refund; however, that's all she can do at this point since the issue is much worse now, not to mention the hassle and trouble it caused me personally. That doesn't include my time or my inconvenience. Apparently, that was out of the question to even mention it. God knows we work hard for our money and any paying customer deserves decent service at the very least. If she can't solve the problem or provide answers, why is she worried about the review instead of trying to come up with answers and/OR solutions? Please do your research, and don't make the same mistake I did. The experience was awful and the job was trash. I was in no way, shape or form disrespectful to her and she hung up on me while I was still speaking. I won't even bother sharing the details from the phone call. All I know for sure is that this is bad business. As for the review, it's already too late as far as I'm concerned, and she's not trying to help me. Thanks for reading and have a blessed day!

We had two shower doors put in and these guys did an awesome job. On time and clean professional…read morework. Steve was the guy! He is very good at communicating which I really appreciated! We have used this company three times since 2023.

The installers are awesome. Any upgrades to my home are challenging. As this house always has…read morebeen. Steve and Ozzie stepped up to the challenge. My new windows are great. Vista plus series. I highly recommend this business. Their prices can't be beat, as down the hill contractors were double. Personally, I'd rather keep my local businesses first, and they are top notch. Thanks Bear's Valley glass !!!!

We are so happy with the front door installation on our cabin. Israel was professional, clean, and…read morepaid great attention to detail. He took the time to ensure the fit was perfect and that the style matched the rustic charm of the cabin. The new door not only looks stunning but also feels solid and secure. We highly recommend Prominent Doors and Windows to anyone looking for quality craftsmanship, clean installation and reliable work!

Outstanding work and professionalism. The owner, Israel, was on time and went right to work. My…read moremother needed a replacement for a back door that the wind and weather had damaged. Israel not only replaced the door but also the entire door frame. He reinstalled a new door frame and replaced the old wood door with a steel one to combat the high desert weather. His workmanship was outstanding, and his price was reasonable. I recommend this company to anyone looking to replace doors or windows.

A couple months back these guys put together a costco playset/swing set for us. They did great time…read moreand their price for installation couldn't be beat. I'm actually inquiring about a future build and trying to get a quote as we speak. Great Experience

Best handyman service in the area. Quick, fare and kind. I have them in my contacts! Thank you…read moreagain for helping my senior dad with kindness.

Great pricing and everyone was very friendly! Nice work and they were super fast getting the…read moreproduct. The girls in the office kept in contact with me about the status!

I needed seven windows and a sliding glass door replaced, and I'm so glad I chose High Desert…read moreWindow & Glass. From start to finish, the experience was excellent. Daniel was knowledgeable, professional, and a pleasure to work with. The front desk staff was also friendly and helpful. Daniel took the time to walk me through all the window options and patiently explained the process--not once, but twice! I ultimately chose the Simonton Daylight Max Windows & Doors. After putting down a 50% deposit, the windows were ordered, and within a week, everything was installed in a single day with a retrofit fit. The installation team was just as professional and courteous as the rest of the staff. The new windows have made a noticeable difference--they significantly reduce outside noise and provide better insulation than I expected. Not only do they look great, but I can already tell they'll help lower my energy bills. For the quality of the product, the level of service, and how smoothly everything went, I felt the value was excellent. I truly got my money's worth. Overall, working with Daniel and his team was a smooth, positive experience. I highly recommend High Desert Window & Glass for anyone in need of window or door replacements. I'll definitely be returning for any future glass needs.

TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

Based upon the latest review of damage to the personal property…read more I won't be taking any chances with this company I appreciate the feedback customers offer And I often wonder if all the 5 star reviews aren't from family and friends I'm not going to be the next scammed customer

My wife and I wanted to add glass doors to our new dining room cabinets. Tim and his team at…read moreDiversified Glass did an amazing job, and their customer service was outstanding. Their business is run like it should be, with customer satisfaction at the top of their list, and their pricing was affordable. We love the new glass doors on our cabinets. A big thank you Tim and his staff.

I really love this unique midsized company! They are big enough to get the job done on a large…read morecustom scale, yet small enough to remember your name as a customer when you pop up, I really enjoy those little extras! As far as the glass... I purchased two very affordable CUSTOM glass tops and one mirror top for two pieces of Pier one furniture I paid a nice little penny for about 10 years ago. After some elbow grease, sanding and fresh paint, they look good as new and will look great for another ten years now that they are protected! GREAT staff! Wouldn't it be nice if they held a customer appreciation day every couple of years or so as I need an excuse to come back!! Lol! :) My wonderfully talented car mechanic Alex, owner of L-Spec in Torrance finally threw a customer appreciation day at his business and I went out of my way to attend! It was great! Pizza, Beer, talking abt beautiful cars just CHILLIN! Hey, Pizza...Beer and talking about beautiful Glasswork would be equally as cool too! Wink wink! ;) Don't hate, I'm just trying to get out of the house more! He he! :P Although there are other choices out there Diversifiy Glass will remain the ONLY glass and mirror supplier for me for life! Feels GOOD to support a dependable and honest local business!