I have been a patient of Dr. Feingold's for almost 22 years. I was referred to her by my OB-GYN…read moreshortly after the birth of my first baby. From the beginning she has always welcomed me with open arms as I navigated through the ups and downs of raising children. We have also worked on my personal growth and my struggles with anxiety and depression. Dr. Feingold is caring, compassionate, smart, and extremely insightful. She has helped me to view issues with a different and more positive perspective. I feel like she really understands women. Overall, Dr. Feingold has helped me to live a more enriched life, and there have been times where I feel she has saved my life so that I could be there for my two daughters. There are not enough words to express my gratitude and appreciation for all that Dr. Feingold has done for me.

Dr. Feingold is an amazing therapist. She is thoughtful and kind. She has helped me through some…read moremajor life events. She is wonderful.

A recent phone consultation with Robert Farra at Ross Therapy Group was deeply disappointing and…read moreuncomfortable. During what was supposed to be an intake consultation conversation, he laughed when health anxiety was discussed (later apologizing), asked probing and intrusive questions about past romantic relationships, made comments that appeared dismissive of mental health concerns, and made several judgmental and highly inappropriate remarks. Additionally, he made an entirely unrelated comment about the ethnicity/national origin of one of the therapists in his own practice. Due to the nature of this interaction, a formal complaint has been filed with the Illinois Department of Financial and Professional Regulation for review.

Phenomenal. Simply phenomenal. Very kind, patient, and understanding. Willing to do the work if you…read moreare and genuinely cares about your progress which is a rare trait in this business. Most will care to an extent but he genuinely cares always.

We have been going to Town and Country Pediatrics since our children were babies and have been very…read morehappy with the care and service we have received there over the years. Recently, we contacted them because our 11 year old son had been having behavior issues in school and we were interested in having him more formally evaluated to see what we might be able to do to better support him at school and at home. We were referred to Dr. Kerry Hasbrook, a licensed, clinical psychologist, who walked us through what the evaluation process would look like. She was so helpful, personable, approachable and very thorough. My son's teacher, my husband and I each filled out separate questionnaires regarding my son's history and current issues. She then spend at least 90 minutes with my husband and I and then about 3 hours with my son on a different day. Her final report/evaluation was very detail-oriented and full of solid recommendations for school and home. Even the school commented on how thorough the report was. Before we met with Dr. Hasbrook, we were truly struggling and not knowing exactly how to best support our son. Now, we feel hopeful and are confident that things are moving in the right direction. I would highly recommend Dr. Hasbrook's services- she established a great rapport with my husband, me and our son, and we feel her evaluation has helped our family get back on track.

From the owner: Dr. Kerry Brown Hasbrook is a Licensed Clinical Psychologist with over 23 years of clinical…read moreexperience! She tremendously enjoys providing counseling services to individuals of all ages, but is currently focused on individuals ages 14-99 years! She earned her Master's Degree in Counseling Psychology from Boston College and her Ph.D. from Loyola University Chicago. Dr. Hasbrook completed her predoctoral internship at the University of Maryland School of Medicine and her postdoctoral fellowship at the University of Chicago Medical Center. Additionally, she is a Certified Mental Health Integrative Medicine Provider. In addition, Dr. Hasbrook worked at La Rabida Children's Hospital and Lurie Children's Primary Care. Finally, Dr. Hasbrook's areas of expertise include chronic illnesses, ADHD, parenting issues, Mindfulness, and adjustment issues/transitions!

For the service: I have been extremely happy working with…read moreJing Han on my therapy journey for the past year and a half. She creates a supportive environment that allows me to fully open up about my struggles/confusions and reflect on my feelings. Jing acts as both an experienced guide and a supportive teammate, helping me navigate difficult memories and process complex emotions. In addition to her genuine understanding and compassion for my struggles, her ability to adjust according to my response is remarkable. For the office: My referral was a bit tricky due to the uniqueness of my healthcare plan, but the office staff worked hard to make it as simple as possible for me. The billing has also been smooth.

I highly recommend this clinic, specifically the therapist Brittany. We would meet virtually 1-2…read moretimes a week in the beginning, which was super helpful in my healing process. She was encouraging, warm, and direct in her approach. She really helped me become a better version of myself, challenging myself along the way. She is the first therapist I've had who I felt truly seen by. While I'm sad to have concluded sessions, I am feeling more prepared to live a life worth living.

I really appreciated Vanessa's hands-on approach and felt like I was able to make tangible progress…read moremuch faster with her as my therapist than I have in the past.

Vanessa is an amazing therapist, and I highly recommend her. She provides balance and wisdom to any…read moreconcerns or issues that are presented to her. I really value the way she is able to think about a problem from many different angles and provide tangible advice as well as new ways to reframe how to think about a particular challenge. I have felt that as she got to know me better, she became even more of a valued voice, and her advice really honed in on core areas of my life and thought-process that I need to improve. She is a great listener and really hears and understands before providing any feedback.

Lili helped me through a very tough time. She offered a unique perspective helping me understand…read moreand approach issues in my life. I still use the EFT Tapping! We met a few years back and I am still very grateful for your help Lili, thank you!

I never get to things I have to do and leave projects half finished or worse, half started. I move…read morefrom project to project... interest to interest, barely accomplishing anything above mediocrity. In just one session with Lily I was able to remember what it felt like to be a winner. But more importantly I fully realized the answer to "why" I was stuck. Seemingly unconnected events and feelings, when combined, answered my question. I wouldn't have been able to connect the dots for years if ever, if it weren't for Lily. Stop wasting your time and get the answers to your life's questions! I'd be honored to introduce you to her.

I have had the pleasure of knowing Dr. Charmaine Dodd for the past 5 years. I have been…read moreconsistently been impressed by her professionalism, dedication, and integrity. She is an exceptional listener who pays close attention to detail and approaches every interaction with thoughtfulness and compassion. Her strong work ethic, clinical insight, and genuine commitment to helping others .make her an outstanding therapist, respected colleague and true professional. I highly recommend her without reservation as a professional therapist.​

Pretty poor listening skills for a practice that's supposed to specialize in that very field. Was…read moreoffered times and dates that didn't work with my schedule, even though I told them my availability beforehand. Not a good start...

Very knowledgeable doctor, Compassionate, sensitive to patients…read more I'm trusting him a lot. Especially, hoping to get rid all RXs on my retirement !!!!

If I could give zero stars I would but that is not an option. This guy is an absolute tool. I did…read morenot need to be assessed while at McLaren but they asked and said it was optional and I figured it would not hurt. I was wrong. This crook kept me for an additional day at the hospital because he said a Dr. had reported they heard me making statements indicating I was homicidal. I was not even suicidal much less homicidal. He was trying to railroad a mental health nurse to inpatient care because I guess maybe he was behind on his car payments. He asked me three times during the first interview what I did for a living. You think he would remember if someone told him they were a mental health RN but not this genius. I was in for pain and CMH did a mental health screen and cleared me. Then the NP later told me since Mark assessed me he could override the CMH recommendation. Of course they did not tell me this prior to seeing this liar. I will never step foot back in a McLaren as a patient. I will be going to Munson in Gaylord or Traverse city. I find it hard to believe this guy has so many good reviews, I question the veracity of these reviews. They cannot possibly be real. He provided substandard clinical performance with clearly questionable medical judgement and honesty to be frank. He was dismissive of my statements and he talked at me more than to me trying to build his BS case for homicidal ideation. He lacked professional conduct as his approach to medicine was highly questionable and unprofessional, he actually called me a liar when I denied homicidal ideation and told him he was a quack. He yelled it as the nurse was pulling the monitor away from my bed. His dismissive attitude and unprofessional conduct compromised the patient-physician relationship. It was all BAD, it is as simple as that. I honestly cannot say one good thing about him. I only saw him twice but he made and cancelled multiple appointments throughout the day and I saw him LATE. UNACCEPTABLE! Even my nurse said he was horrible. The NP that was caring for me overrode this MOMO's recommendation and I was discharged to home at the end of the second day on the trauma floor. I have patients on the behavioural health unit I work on tell me that ER nurses and doctors as well as psychiatrists and CMH screeners lie about what they say all the time, I was skeptical regarding this possibility but now I know this definitely happens. What is way more common though is the patients telling me that ER staff tell them they can either get out after 72 hours or they can leave whenever they want. Then once they get on the unit they find out the truth. This is exactly what happened to me. I was told I would leave the next day after a MRI was performed but this was not the case. This experience has made me change my specialty in nursing as I refuse to work for a behavioural health unit, I do not want to be any part of the broken mental health system in this country. You have been warned.

Dr. Childs is an absolute fantastic gentleman who is very empathetic, kind, courteous, and someone…read morewho listens intently. He offers priceless advice and truly cares about his clients, who he says to call if you need anything at anytime. He truly cares, and it's clear he loves helping people and is a genuine person. His office is clean with relaxing music and the environment is peaceful. It's also full of snacks, so make sure to grab some on your way out!

Dr. Alan and his office are very comfortable to open your mind to him…read more He has helped guide me to a situation that I needed resolve. I gave him a book that I thought would be of interest and wrote this note.

I have been to various therapists in my life (run of the mill stuff: work/life balance, parenting,…read moremarriage, etc). The worst parts of going to therapy is 1.)finding a place that takes your darn insurance (or if they don't, someplace you can afford) and 2.)finding a therapist you actually like. Its like dating-it takes a few times until you find someone you want to spend time/money with. Enter Urban Balance. I stumbled upon Joyce when she did a presentation at my work and I was instantly drawn to her, not knowing how amazing she is and how well respected she is in this field. I was just drawn to her warmth and compassion. I approached her and she gave me her card. I emailed her that day. I quickly realized there were lots of kinks on my end with insurance, etc. She would not let that deter me from making this work. Her billing and insurance specialist is truly amazing. She made it impossible to not go to therapy. She took all the hard icky stuff out of the equation. I wish I could write a book about Joyce and her team, but I am forever grateful to have found Joyce. I feel like finding Urban Balance is like my karmic reward for any good deed I have done. Call them, email them. You will be better for it.

The care and administrative experience here were both disappointing. I had numerous billing issues…read morethat could have easily been resolved seeming that it was the same problem that repeatedly occurred. The therapist was often late or cancelled at the last minute. Overall, very disappointed in the treatment.