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    Life Quality Services

    5.0 (1 review)
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    7 years ago

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    Kerns Lawrence & Associates, MD

    Kerns Lawrence & Associates, MD

    3.0
    (2 reviews)

    Do NOT ever go here! Our teenager had gone there, and due to the ADHD medicine shortage, they were…read moreabsolutely negligent in helping us get our teenager (who has severe adhd) the meds needed. They said that our teenager didn't present with ADHD symptoms during their tests, even though they were ON their adhd medication during testing (which we told them)! It's like saying I don't have diabetes because my blood sugars were normal at the doctor's office because I take INSULIN! And they said it was a different medication, but Focalin XR is just the brand name of dexmethylphenidate ER, the same meds! We left multiple messages with 4 different people at the office without a single call back. We suspect xenophobia as the psychologist had some questionable things. We should have changed then, but we have had a lot of stress since my husband was diagnosed was stage 2/3 leukemia and needed weekly treatment immediately as he has the more aggressive version that spreads rapidly and can be resistant to treatment. We talked with one person at the front desk saying they were meeting on this, which had gone for over a week! Only after over a week of not having their meds, did we get any with someone else's help. Then our child apparently was very upset in the stall and a couple of kids were playing the "wake up" games (so sick of these sophomoric Tik tok/social media games) and our teenager came out so angry (due to not being on meds as that's one of the reasons they are on them) and hit one of the students today. Now, physical violence is inexcusable, and they are suspended for the day. But I do feel this could have been prevented somewhat if they had their adhd meds. This is the first time our child has ever acted out, although they do have some mental health issues with anxiety, depression and suicidal ideation. This should have motivate their psychologist to be even more urgent with our request, but they were the absolute opposite. Avoid these people at all costs!! They do not care about their patients, and they are immoral at best and incompetent at the worst. Or maybe both. Especially when it comes to mental health issues, life is hard enough. You don't want to deal with these people (Kerns and Associates in downtown Barrington) because they will make your lives even worse!

    The whole process has been helpful, prompt and educational. Megan and Barb are a superb support…read morestaff.

    Lighthouse Emotional Wellness Center

    Lighthouse Emotional Wellness Center

    3.6
    (10 reviews)

    My experience having been treated here was relieving at first as I really needed serious attention…read moreand help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I've been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn't feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn't matter. This place didn't feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. After every session, Katarina would just walk away like time was up that's it. I just felt like a stranger that she had to talk to for one hour and then that's it. Being a social worker, I felt it lacked the empathy and warmth. I've never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

    Extremely disappointing and a waste of money if you present an issue of complexity. Be aware this…read moreis the kindergarten of therapy. You can get better information, advice and direction from YouTube or podcasts. There are several highly trained and experienced therapists that you access for your specific concern. Unless you lack any self awareness, and even then, either these therapists are oblivious or simply don't have a level of skill or any follow through necessary. If you don't return, no one follows up. May as well just use a free, more highly specific resource. I was advised to take action that is opposite of that for dealing with someone with the issues presented and would've further antagonized an already dangerous situation. Presented with the caveat they really don't know. I am not paying to get advice from someone who doesn't know! I can get bad advice for free, on my own time and not have to drive! Maybe try online therapy that isn't as expensive and time consuming and offers more alternatives for your specific issue. Extremely disappointing. Do not recommend.

    Selah Healthcare Professionals

    Selah Healthcare Professionals

    2.0
    (4 reviews)

    Dr Kuo is amazing, kind and patient. The staff are great to work with also.read more

    I saw a provider in this place for YEARS but she left to go to another practice pretty far from my…read morehouse, then I lost my insurance, so when I got it back I went and made an appt with the main provider of the practice. I had an appt but was in the hospital, really sick, so I called ahead of time and rescheduled. Then, the SAME DAY of my appointment, I get a phone call saying the provider didn't think he and I would be a "good fit" (WTF- he never even met me). He feels I'd be better suited with another provider that best fits my "physical and emotional needs" he's a damn psychiatrist! I utilized another psych provider in that practice for years and utilized a neuro psych in that practice. His practice. This was beyond the pale of unprofessional. When I booked the appointment I asked if this provider was religious based because my previous provider was. I was told this was not a factor but I fully believe it is given my previous provider was a PA and wrote scripts under the main providers name so he should have been familiar with my name. This was the most unprofessional behaviour from a doctors office I've ever experienced and if you're thinking of making an appointment there, I'd honestly think again because a provider who would casually drop you same day is not taking into account the mental health of a patient. It's honestly disgusting. I would not recommend this place to honestly, my worst enemy.

    Proactive Behavioral Services

    Proactive Behavioral Services

    2.2
    (10 reviews)

    I am a bipolar psychiatric patient of Dr. Rachman. Or should I say was?? This is all because of the…read morefront office. I left a bad review and they called saying that we get a 30 day supply of meds, and we then needed to find a new doctor? I said we because they cut my husband off also. The reason given was that Dr Rachman does not have a license to practice in CO which is where we're are. They are in IL we are in CO I get it, except we moved here 6 years ago and they finally decide the day after a bad yet very accurate review that this is an issue???? The front desk over the years has yelled at me, belittled me, made me cry, told me a mentally ill person that I was taking to much medicine and they were going to talk to my doctor about me crying?? I am mentally ill, yes, which is why you don't hire rude, impatient, controversially, insensitive, etc, etc, etc people to run the front of the house. Actually one of those unkind ladies is the owner wife. I always forget that part. She likes to leave 5 star reviews for their practice. I have nothing to say about the doctors or therapist that work there. But they need to know who is dealing with their patients. Although Dr Lendvay, the owner of the practice must know his wife right?? Which means they don't care about patients because why would he ever let her deal with the public, let alone mentally ill yet vulnerable people. It is hard enough to ask for help and then be verbally abused by the front desk? Please if you read this and need help, please don't stop here. 10yrs I was with Dr Rachman and like that the front office cut me off, not the doctor. Look me up I have left 4 reviews in my life, 3 of which are about Proactive Behavioral Services. I didn't get out of bed for days when you refused to refill my prescription one time. That is the care they provide.

    Impossible to reach. Don't waste your breath leaving messages as no one calls you back. Drs work…read morevery few hours and office staff is a far cry from being happy. It is not a warm and welcoming environment by any means.

    Life Quality Services - psychiatrists - Updated July 2026

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