Literally called 3 different times explaining the issue and when I get here today he looks at me…read moreand says I can't fix it it and doesn't even look at the car. A joke

Mr. Chi is Awesome! He was able to fit us in immediately despite others saying they were a month…read moreout. He actually does the work himself, in a timely manner at a great price! I highly recommend!

I've taken my Terrain to Mark and his crew for the better part of a year, he's always honest and…read morelets me know what's wrong with my vehicle. As a female I always feel as if he doesn't be little or talk down to me when explaining the issue. Constantly Marks prices are lower than the national average for every single thing he has done with my vehicle. I will continue to go to him as long as I live close by!

I was hesitant about being towed here for maintenance on my vehicle at first, but it was THE BEST…read moreSERVICE I could've asked for. After an unfortunate series of events, I required some immediate service to my vehicle and my insurance had my towed to this location. After some great conversation with the staff they were able to fit me in right away and explained every bit of my vehicles issues as they were discovered. I was able to first hand understand and learn about the functionality of my vehicle. The mechanic that assisted me, James, was one of the most personable and helpful individuals I've ever met in the automotive industry. His professionalism was second to none and I couldn't have been more pleased with his assistance in repairing my vehicle. I would highly recommend this venue for any individual seeking auto service. It's a smaller shop, but I truly believe they value their customers and are trying to their best to help the community.

He did me a solid towing my minivan very quickly from the call and at a really good price too.read more

Legitamate transaction. Firestone wanted to scam me for $3000 for struts. I found 2 Guys on…read moreNextdoor and they charged me half that. So thankful I found them. I gave half up front and they took the car, got the work done and delivered it back. Highly Recommend.

I have been assisted by Jamy's more times than I can recall over the last few years, and cannot say…read morehow appreciative I am for their advice and support as well as their expertise and great service. No matter what I've needed, large or small, whether it's led to me paying them for a service or them waving away my payment because they've done something they consider 'small' when it's been huge to me, they have always made me feel as though it was perfectly fine to just stop in and ask for help! Whether it's Meagan and the ladies up front, or Jamy and the guys working on our vehicles, everyone is so knowledgeable and friendly, and always take the time and care to explain problems, go over options and find the best way forward for everyone. I've heard customers be rude and be excused for it because "We just gave them bad news about their car, it's understandable they're upset, it's OK." I've seen them give customers money back because it cost less money and man hours than they quoted. And I see them discounting those 'expensive parts' they insist on using, because they're superior and don't make their workmanship look bad when they fail yet don't want to pass the cost on to us, so eat it themselves. Tell me where else that happens? These people are special people, support them as they do our community!

This shop gave me the lowest quote for replacing the timing belt, valve cover gaskets, and water…read morepump .. me being a single mother, i decided to let them do the work. 1 day after I picked up, my motor mount broke on my van, causing all my protective shells underneath car to come out underneath. Me hearing the motor mount snap I almost wrecked my car into a ditch. I called them and brought it back, they said it looked like i wrecked my car because their was grass all stuck underneath(from me trying to pull over after hearing a distinctive noise that something was not right). They stated that when my van came in it was missing bolts from the motor mount. I never heard anything about it or had any problems with my van besides the timing belt. Now currently, after paying almost 1700 dollars to them on July 7th, I have taken my van many places. My oil is leaking in three different places including the valve cover gaskets that they claimed they replaced. My transmission fluid is leaking, and my power steering hose is leaking. Other shops wants 2,500 to 3,000 to fix these problems that I could have avoided had i not taken the cheapest quote. I honestly regret taking it to them because my van is so damaged I haven't gotten to use it much because of all the leakage. I am told by several shops that its because the installer was not careful while installing. Also, the lady at the counter is 100 percent rude and yes I did get smart with her after she said they refuse to help me with fixing anything that is now broken and was not leaking before. They ruined a perfectly good vehicle and I have proof from 2, almost 3 shops. It is at another shop now getting diagnosed once again. Do not go with the lower quotes, pay the extra money for it to get done the right way or you will end up with no vehicle like I have and they did nothing about it but blame me for it. Also, always get your car or sum thoroughly checked out before you send it to any shop and get it in writing so that if something does go wrong, you at least have something to prove the damages were caused by said shop. I didnt do this, and now by the looks of it, they won and I have no vehicle

I was from out of town with my wife visiting IU Methodist hospital and was in need of someone to…read moreput washer fluid in my truck for the second half of our journey. I looked up automotive shops and found Ress Motor Works; and in the bitter cold the service writer came out and topped me off without a charge. It is hard to find customer service like this nowadays. Thank you so much

Evan & his team are absolutely incredible to work with!!! If…read moreyou are looking for a reliable trusted independent BMW shop, then this is the place for you hands down!!!!

The most honest mechanic in the city. Never try's to up sale you best prices in town. Super…read moreknowledgeable

Very genuine and honest. Great group of humans that did everything they could to assist us when we…read moregot stranded. One of the highlights of our ordeal was their compassion and professionalism!!

I was really impressed by this place. I had a nail in my tire and was able to get it over here but…read moreneeded to stay downtown as this is where I live and work. I was worried about getting quality and honest service. However, the front desk representative priced out very economical tire options for me given that I'm looking to sell my car in the next year. I did not feel any pressure to be up sold and the price that they quoted was exactly what I paid and they had my car done the very next day with four brand new tire tires. Thank you All Star tire, you made a very stressful situation much less stressful, and I appreciate your honest customer service.

wouldn't come back, don't recommend at all and wouldn't waste my money. they drove it around the…read moreblock and tried to make me pay

My vehicle was brought in a couple of weeks ago for an overheating issue.  The shop was honest and…read morecommunicative with me about the timeline in which the car could be looked at, and thoroughly explained what testing would be done. Unfortunately, it was found that the best course of action for my vehicle, should I choose to proceed with repairs, would be to install a new engine, which would have cost far more than the car was worth.  Apex was incredibly patient with me while I made the difficult decision on how to best proceed for my situation.  Although I did opt to scrap the car and purchase a new one, Apex allowed me to keep the car in their lot until the buyer I found for it could pick it up, and even helped me get change for the transaction.  Additionally, they only charged me for a simple 30-minute diagnostic, when they could have charged more. Hopefully, my family won't need car repairs again anytime soon, but if we do, I will be sure to contact Apex.