What a great company they were on top of everything very professional even the owner put his…read morepersonal touch in after one phone call I had a beautiful new kitchen I feel like a lot of the companies could take lessons from this one I just want to say thank you to Mr. Miles and all those wonderful employees he has that made everything a breeze for me

I went into the store to look around for some cabinets. The staff was pretty helpful. I could…read moreoverhear someone saying a few inappropriate racial remarks, and I found out it was the owner. This made me super uncomfortable. In this day and time, this should not even be an issue. I will not be going back.

HOLY MOLY! The Countertops of Memphis team are consummate professionals and incredibly easy to work…read morewith. From consultation on materials, sink selection, templating, scheduling and installation, each step was handled with reliable communication and clear expectations. Our "new" kitchen is coming along beautifully and these countertops are like icing on the renovation cake!

Would highly recommend Countertops of Memphis, if you are looking for a professional, fast, and…read morecourteous team to work with! From the time we visited their huge showroom downtown to touch and feel all the quartz slabs and take our time to pick out what we wanted, to the time of final installation, they did it in under their two week commitment for our island countertop. Who does that? Plus their up front pricing was fair, they keep you up to date throughout the project, and the installation team were fast and cleaned up everything after they were done... they are truly professionals. Don't go anywhere else!

I used pro stone years ago and a Crack at the sink occurred within nine months. I called and got…read morethe run around about someone coming, passing it along to someone else, that person no longer works here, then I'll get someone out there. I was extremely patient. Someone finally came and inspected it, and told me someone would be calling me to schedule a look. Well, my patience went too long. By the time, I finally got the one to inspect it, I was passed my one year warranty. The Crack grew to over a foot in a master of months. They have horrible service all the way around. The owner is horrible by not backing his installation and not having better customer service. There are so many more places to buy and fabricate your store. I have used another company since that debacle and was very pleased with the bathroom counter installs of marble and granite.

I would give "0" stars but that's not an option. I have a custom built home in Collierville and the…read morehood they installed is detaching from the ceiling. They quoted me $175 for a visit and more if parts and labor are required. The house is 4 years old and a hood shouldn't be falling down and I certainly shouldn't have to pay for it. I emailed them my response and the cowards haven't responded.

C and C granite was very accommodating and easy to work with. I explained what we wanted and what…read moreour budget was and they delivered! Great work and great quality. They beat all their competitors that I spoke with both in price and in service. Highly recommend!

I had a long countertop-buying journey but after finding C & C, things moved so fast! I barely…read morefound them because I was only calling quartz dealers and installers, but I needed granite removed so I stumbled upon them through a Google search. I called one day (and spoke to a super nice guy named Chris), went to their office the next (and met a spunky gal named Carlee), then I had my measure a couple of days later and they installed my new quartz counter tops WITHIN A WEEK!! The whole process was so insanely fast that I still can't believe I have new countertops this weekend! Everyone I worked with was clean cut and made me comfortable to be around them. If you read further than this paragraph, you'll see I dealt with another company first and the guy that came to my house was dirty and stinky and I would not trust him to be in my home alone. Not the case with C&C though, as I did leave the 3 installers in my house alone while I made a ~20 minute phone call. Things I wish I had known going into this... Shopping wholesale slabs of granite or quartz is very difficult to make a viable option (cost-wise) as 90% of installers / install companies charge $40-45/sq to install your personally procured slabs. However when I called C&C they got my attention because they quoted me the cheapest amount for fabrication and install @ $30 or $35/sq. (Hard to remember which amount it was since they made me an offer I couldn't refuse on their in-stock quartz.) If you only need removal of your current countertops, they will remove your granite or stone for $7/sq. That's super cheap! The next cheapest quote I got was for $7.50/sq. The highest quote I got was $13.50/sq!!! Insane. My quest for new countertops actually sent me to Home Depot and Lowe's when I couldn't get a fabricator for cheap, but my big box store plan wasn't as easy as I thought it would be. HD contracts out installations to a place called Designer's Choice. I had a few questions as well as follow up from my laser measure and it was endless "Oh you have to call (insert the company I wasn't speaking with) for that answer." It was annoying and finally I said I just wanted to cancel the job and Home Depot refunded my money without hassle, luckily. We wanted quartz because natural stone has such huge variations and designs and we really wanted white countertops. Quartz is mostly "stone-like materials" and about 7% glue. It is not high heat hardy like granite and I didn't know that going into this. A hot pan will burn your countertops and we are used to granite so if I hadn't learned this, our countertops would be burned in no time. And speaking of hardy, my C & C install team told me the quartz is nonporous (unlike how granite is porous making them hard to sanitize). My installer specifically said "you don't have to worry about red wine staining your countertops. Liquids will just sit on top until you wipe it off." My husband actually drinks red wine every day and unfortunately within 8 hrs of install, we already have a very faint red ring on our countertop that did not clean up with a clorox wipe or rubbing alcohol. I'm going to get oxiclean to see if that will work. And finally.....seams. I refused to settle for seams in my countertops when the current granite I had didn't have seams. Seams are apparently pretty common so make sure you know how you feel about seams in your countertops and be clear if you oppose them. Oh and off topic but I have to say that fireclay sinks look so AMAZING and so clean! Gorgeous!

Great family owned company. Been in business for over a decade. Very knowledgeable and great…read moreprices. Quick turnaround!

Buyer Beware!!…read more Miserable. From design to communication to execution... just miserable. We were treated like fools to be fleeced the entire time. We went to D & H Designs to redo our entire house (five vanities, one laundry sink and our kitchen). We were told over and over that pricing was by the footage, not the slab. We picked out our pieces and the templates they sent were all the wrong granite type. We had to insist to see the actual pieces and found they had all the wrong slabs. We asked for full backsplashes and the designers insisted on having everything line up. But only in 2D. When we saw our pieces in person everything was off by 45 to 90 degrees. The installer called David (the owner) and told him it was wrong but David told him to continue. The also drilled a three inch hole in the middle of a large piece behind the stove for no apparent reason. When we called David, he said they could plug it with another random piece. Absolutely unacceptable! With our granite type, that would stick out like a sore thumb. Three weeks our kitchen was unusable. So we asked them to fix the kitchen and have the whole backsplash redone to flow horizontally as the eye would track it. They refused to return our calls for two weeks. Finally after insisting, we had a meeting with David and he wanted to charge us $10k to fix his mistake in design and execution. He wanted to charge us for TWO FULL SLABS for what was coming from 1/2 slab. I talked him down to the 1/2 slab price but only later realized I was still paying for his mistake. Stay away!

***Update*** Mr…read more Bell did not complete the work during the cure period. We called another contractor out to get an estimate to finish the project. We found some serious issues with the electrical work he did. He ran unshielded copper wire from a smoke detector in our attic to power the smoke detector in the bonus room. He also did not run a signal wire meaning if the smoke detector goes off in the bonus room it does not alert the rest of the house. The outlets he installed were too close together to pass an inspection. To fix properly we are going to have to tear out the ceiling and have it re-ran. He also installed a two pole switch at the top of the stairs but a 3 pole at the bottom. The top switch will not control the light in the hall without the other switch being on. He used a plastic cap to install the ceiling fan which was not strong enough to support it. This has to be replaced. The ceiling damage his team caused has also not been repaired. Cracks are forming floor to ceiling in the drywall all through the bonus room. We contact the BBB. Mr Bell has not responded to them. We contacted the Arkansas Licensing board and received a letter stating he is not licensed to do a project of this size in Arkansas. He is not responding to request and has taken his website down. I'm sure he is going to open up under a new name. BEWARE I WOULD NOT HIRE HIM TO FIX A PLANK ON A FENCE MUCH LESS A HOME RENOVATION PROJECT!!! ***Update*** Mr. Bell returned on 8/14/2025 and has made great progress on the repairs. The cure period has expired as of 08/25/2025. We are giving Mr. Bell a 4 day extension to correct the issues. At the end of the cure period we will update the post and photos of the project. ***Original*** On 05/17/2025 we signed a contract with William Bell of RAC to complete a bonus room in our attic. During our conversation he stated he had 1 job left and it would take 5-6 weeks to complete. From then until now 08/11/2025 he has cancelled work 28 times and only shown 27 times with many of those days being less than 5 hours. We have asked for timelines several times. He sets them then does not attempt to honor them. One was set for 7/10/2025 another for 8/4/2025. He has damaged our ceiling in our kitchen and entry area, has serious delays to the project and major quality issues. We have paid him 90% of the project so far. At one point he asked for 99% of the total payment while having serious quality and timeline issues. We presented him with a Formal Notice of Deficiencies and Demand for Correction today 8/11/2025. In it outlined that we wanted the damage to our ceiling fixed, uneven surfaces, bumps and dips corrected, visible seams, tape lines, and screws corrected, cracks and improperly finished joints corrected, and correct the irregular joint seams. In this document we were giving him a 10 business day cure period to correct. He refused to acknowledge receipt, packed his tools and left.

RAC Services LLC did an excellent job on my home's repairs. They are well-priced, on time,…read morecommunicate appropriately and kept me updated on their daily progress. Looking forward to having them part of my next project. Great work ethic! Thank you RAC Services! I appreciate your quick response to my home's needs!

We had two tubs resurfaced by Surface Solutions. Both tubs began to bubble and peel after a few…read moremonths. I contacted Don, the owner, and he sent a crew out to re-do the job. The second resurfacing was completed and a few months later, both tubs peeled and bubbled again. Having lost confidence in Surface Solutions to do quality work, I contacted Don, the owner, to request a refund. Even though the work was still covered by warranty, he refused to refund any money. Saying, "I never refund money." If you're thinking of using Surface Solutions, find someone who will actually stand behind their work and save yourself the time, money and the aggravation.

Prompt, Punctual and Professional. Don did an amazing job on my kitchen sink. It looks brand new…read more He and his assistant went right to work, and did a great job. Highly recommend.