Frank is a great Dr. He will work with you individually and tell you everything you need to know…read more Great Dentist! I bring my family to his practice and would recommend to anyone that's looking for any dental work. They speak Portuguese and Español

He used to be a good dentist, but seems to have lost interest or something. He doesn't explain what…read morethe plan of care is at each visit. After the first two visits, where I had my teeth pulled. I went for a third visit expecting it to be a routine cleaning, but got cavities filled. That was fine because I had two that needed to be filled anyway. Until he tried to fill a tooth that I know does not have a cavity. I pulled away slightly at that point to ask what was happening. He said I was being hyper, which was dismissive and a bit rude. I was glad I pulled away because he stopped afterwards. The other thing I find disturbing is that he still wouldn't do a routine cleaning. I hate saying this about healthcare professionals, but I think he wanted to do the procedures with higher reimbursement. It just didn't make sense after three visits in 6 weeks that I still didn't have a cleaning done. I was going to make an appointment to do just that, until I read some reviews. I didn't want to risk my only cleaning in like 6-12 months (whatever my insurance covers) being a half-done job. Instead, I changed dentists and requested that his practice send over the x-rays to my new dentist. They requested $50 for my medical records. I thought that was absurd. In the past, I've paid doctors to fill out forms but never more than $25 and never for my medical records. I do not recommend his practice.

I went in for a cleaning and was told that I needed a deep cleaning instead. All good that the…read moreDentist shares his opinion and all. But I am not a dentist and did not know that i should of scheduled a deep cleaning before I even knew that I needed one. The dentist seemed kind of sarcastic and did a crappy cleaning on my teeth. He didn't even floss my teeth at all. Seems like he may have not liked my kind of Dental Insurance so therefore did a cheap quick job on my cleaning. I was not in the chair for more than 15 minutes. Horrible service. He didn't even say a word to me after the cleaning. He just walked out.

Dr. Matos is great person/doctor. But he lacks one thing time management. If you go see him expect…read moreto wait over an hour to be seen. He's either extremely late or behind with patients. It's a bit unreal. There's no communication within the staff and or patients.

Nice office but very disorganized. They had to reschedule my appointment. When I arrived they were…read moreunable to locate my dental insurance despite providing them member ID, Group name, plan name, etc. I also provided them with medical insurance info. My appointment was 1:15pm and we didn't get seen till 2:45pm. I had to wait over an hour with my 6 year old. The lady on the phone who I had to speak to, to verify insurance (while there for my appointment) tried to tell me someone called me to tell me there was an issue with insurance (and it not coming up) and no one ever did. Someone only called to reschedule my appointment. They need to get their act together and ensure all insurance info is taken care of and cleared before the appointment date and time. They have a Union City office and Elizabeth office and the two offices seem to lose info and follow up between the back and forth. They only see kids at the Elizabeth office. Expect to wait a while to be seen despite the appointment time. I had a dentist appointment in Hoboken 2 weeks prior, with the exact same insurance, and had zero issue with insurance and was in and out with zero issue.

oral surgery on the 4th of June and I have a lot problem after surgery with cuts and sores in my…read moremouth a lots of pain and I and I saw dentist name Nancy Modiano and I called her 5 or six times trying to get medication but all said was use peroxide and Tylenol had to go to the er on sat 15th because I am still in pain sore still and got antibiotics from the doctor I am just starting to fee a little better but I don't think she like me because I'm old and black and I should not have to Pa for the er because she would give me any medication send some to pharmacy and then take it back sorry I know she doesn't treat your ot patients like this

I've been coming to this dentist since I was a kid and have no complaints. Dr. Alina Betancourt is…read moregreat, she makes you feel as comfortable as possible. I also see Doris for cleanings and I highly recommend her. Staff is nice and pretty much everyone speaks Spanish so that could be someone that might attract more Spanish speaking clients. They are located in a building that has a few different offices. When you get to the door you have to dial 006 to get connected with one of the secretaries who you need to identify yourself to so that she could buzz you into the building. There is a small parking lot nearby but it can be easy to overlook since it's not right next to the building entrance. When you leave there is a door that accesses outdoor stairs which lead you straight to the parking lot. The area itself can get a little shady so it might be best to have an appointment during the day.

I called his office today and let me say...first of all he is standing on top of his receptions…read morewhile I'm asking questions and I can hear him just a clear as if I was talking to him. They have a sign on Westfield Avenue that says $399 for and implant. I told him that I wanted to pay out of pocket for the implant and he proceeds to tell the receptionist $3500. for one damn tooth. He turned down cash so that he can over bill the insurance companies I'm sure of it...

I have an almost mythical fear of dentistry. Every time I go to one, I feel it will be a horror…read moreshow and they have not disappointed. The main reason is that my body is naturally resistant to caine products, yet every dentist I know has used as little as possible to the point where they could have just used nothing at all. Then I met Dr. Plotkin. Went to his office, within 5 minutes, I was in a chair being x-rayed...on a SATURDAY!!! Within 5 more minutes, I was numbed and expected to go through the horror show again, but at my first whimper, he decided to re-numb the area and gave me a LOT of whatever he used. I did not feel a thing. Had a double extraction, and yet it was difficult for him, it felt like he had done nothing. I have never left a dentist feeling like I did with Dr. Plotkin. He is simply amazing guy...very honest and to the point, too. This is my dentist from now on until either I don't have teeth, or he retires.

great experianceddentist quick appointments, going to this dentist 15 years I give him Hard time…read morebut he still take care of me . highly recommend him to all.

first went in for a consultation for a wisdom tooth extraction 9/21. Oral Doctor Raju was very…read moreeducational and helpful describing the whole procedure. Today 9/26 I just had the tooth pulled with no problems or any mishaps. Clean office / waiting room. Couldn't ask for anything more.

Came into the office to remove a filling and have it replaced…read more The xray tech came in late. She started to put this huge gadget in my mout that was hurting my gums as she forced me to hold it in my mouth. I told her to stop and would not let her continue. Dr. then came in the room, put the xrays up on the screen and started naming teeth and saying alot of information very fast. Then he turned to me and said you have alot of cavities and you need gum surgery and 2 root canals. I then got up and would not let him touch anything. Sad that they are allowed to practice and trick people into thinking they hsve so many issues to make money off of you and yoir insurance. Do not go to this guy!

This man is a crook. He comes to with a million nonexistent problems and then comes up with an…read moreinsane fee to "fix them." He told me I needed to remove 4 wisdom teeth as well as that I needed to get braces back on and a splint for my TMJ. He ridiculed me in front of his staff members over the fact that I had gotten my braces done somewhere else. I do not have insurance and he expects everyone to pay his insane $10k pricing and up. He comes up with fake problems so that he and his oral surgeon friend who are in cahoots can snag as much money away from you. I also asked the receptionist for my x-rays in hopes of going somewhere else for a second opinion. She ran her mouth for another 45 minutes. I had to go up to her to remind her about them to which she replied "Oh I didn't know you still wanted those." What else would I still be waiting in the waiting room for after I've paid?