This is by far the worst doctors office in Pensacola. Call to make a appointment and get advice the…read moreladies are immediately rude and dismissive. When I am actually able to make it to my appointment they kick me out because I explained I've had trouble breathing since I incident at work that I'm not claiming on workman's comp I was only explaining the situation but was immediately told I will not be seen and they can't have anything to do with helping me. I was in the office to setup a primary care physician but was instead met with aggressive employees with no peoples skills or communication skills whatsoever.

Seriously my last straw with them today. I've been out of my medication for two weeks. I've called…read moremultiple times to get an appointment to get the answer machine and they never call back like they said they would. Finally got them today, TWO WEEKS until I can get an appointment, making it 4 WEEKS I will be off medication that I have been on for 4 years. Finding a new care provider TODAY! Haven't even been with them a year, I see why now why they have such low reviews. The front desk couldn't care less about their patients. Always seem to be put out when I come in, that is their job!!!

Dr. Ling is the best! Very few doctors these days really care about their patients. Dr. Ling is all…read moreabout his patients getting the proper diagnosis and quick confident treatment. I wouldn't go anywhere else.

Took my money and didn't provide me with care and failed to call in the prescription he told me he…read morewas so the medication that I am required to take is not being provided which will cause major issues if I don't find a doctor soon as I have limited funds because I paid this doctor to provide me care

The beat care and attention anywhere around here. Both Dr…read moreFrench and Natalie Toth ARNP are awesome as we as their staff.

Office staff are unfriendly. Dr. French is 'personable', but also takes more of an interest in your…read morepersonal life than your health. They follow up late with test results, nobody ever answers your calls, it's hard to get prescription refills (they just want you to come in again and be charged for a simple refill and want to charge charge charge) and the office is dated. THEY DON'T EVEN KEEP MEDICAL RECORDS STRAIGHT! Request your medical records from her, you'd be surprised what's written down and compare it to what actaully happened at the appointment/what you were really prescribed. Will be going elsewhere for a PCP.

Do not send your loved ones to this doctor. She is rude, condescending and lacks empathy but…read moreoccasionally paints on a false "southern smile" all while placating patients. Seeing her treatment of my 95 year old grandmother was disgusting and makes me worry how she treats other patients, especially those lacking a witness to the appointment.

I have been a patient of Dr. Michelle Brandhorst for a little over one year now and have found her…read moreto be very thorough, knowledgeable, & friendly. The staff in her office is shared with 3 other doctors, but they are all very helpful and make an effort to ensure you are taken care of properly. I highly recommend Dr. Brandhorst to anyone in search of a primary care physician.

We recently moved to the area and needed a pediatrician for our child. This practice is amazing…read more(and doesn't require vaccines!!!) HUGE PLUS! The doctor was very good with the child, listened and took her time to hear all our concerns and questions. Very clean and professional practice. Highly recommend.

I so appreciated Mrs. Fickling! I've never had a…read moredoctor/nurse practitioner who spent so much unhurried time with me. Love the fact that she is interested in getting to the bottom of my symptoms not just medicating them.

I walked in and only waited approximately 15 min. The Practitioner was very cheerful, knowledgeable…read moreand concientious! This will definitely be my go to place for urgent care in the future!

Unprofessional organization that mistreats military families. We were sent to them for a medical…read moreexam for a service academy. Left messages over the course of a week and no return calls. I finally called 10 times in a row when finally someone answered. They refused to do the physical and gave a BS excuse claiming they were asked to put inaccurate information on the forms. The manager was incredibly rude and unhelpful. Avoid if possible

Best office staff every, and Doctor Willis still has a great bed side manner. Just a great doctor.read more

From the owner: Family Practiceread more

I've only been going to Dr. Willis for a short time, but love the fact when I have an…read moreappointment--I actually get in and I'm seen at my appointment time. Nothing worse than waiting on a doctor and the waiting room is empty. Thanks for considering our time Dr. Willis.