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The Phoenix Clinic

3.0 (2 reviews)
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2 days

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100%

Services - The Phoenix Clinic

Aestheticians

Weight counseling

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Kevin Welch, MD

Kevin Welch, MD

4.5(8 reviews)
5.3 mi
$$

Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

Photos
Kevin Welch, MD - Inside the Welch SkinCare Center, a SkinCeuticals Advanced Clinical Spa.

Inside the Welch SkinCare Center, a SkinCeuticals Advanced Clinical Spa.

Kevin Welch, MD - Chemical Peels available through our aesthetic services and provided by a licensed aesthetician.

Chemical Peels available through our aesthetic services and provided by a licensed aesthetician.

Kevin Welch, MD - Hydrafacial MD, the deepest clean for more radiant and hydrated skin.

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Hydrafacial MD, the deepest clean for more radiant and hydrated skin.

The Skin Care Center at Gulf Coast Plastic Surgery - Enhance your natural beauty with a touch of Botox magic. Call 850.474.0155 to schedule your next Botox appointment at The Skin Care Center.

The Skin Care Center at Gulf Coast Plastic Surgery

4.6(10 reviews)
3.6 mi

Wow Rachel is amazing! I am extremely hesitant on cosmetic procedures. I went in for Botox for the…read morefirst time and Rachel made sure to explain the whole process and prioritized my comfort as well. I am so happy with my results and the kindness the staff showed!! I drove 7 hours total just to go back to her and Dr. Butler for just a little bit of filler in my nose. Dr. Butler is also incredible. He is extremely thorough and communicated every step, making sure I understood everything about the process. My nose has been an insecurity of mine since I was a little girl, but never was fully committed to rhinoplasty. Dr. Butler and Rachel seriously changed my life and boosted my confidence!! This staff is amazing. I also received a hydrafacial from Cass and it was a dream. Case did a wonderful job on my skin and I am still glowing 3 weeks later! You all are AWESOME! Can't wait to come back

I have been seeing Amanda Davis at the Skin Care Center for years. She is always so patient with me…read moreand really makes sure I understand the process, how each procedure works and recovery time.

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The Skin Care Center at Gulf Coast Plastic Surgery - The perfect combo (hearts eyes)

Add on a Dermaplane to your next Hydrafacial for just $30!

The perfect combo (hearts eyes) Add on a Dermaplane to your next Hydrafacial for just $30!

The Skin Care Center at Gulf Coast Plastic Surgery - Before + After | Juvederm Filler 
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Unlock the beauty of facial balancing with Juvederm Filler

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The Skin Care Center at Gulf Coast Plastic Surgery - Pore Therapy ($40.50) is a formulated salycilic acid that unclogs pore and helps to remove acne-causing bacteria

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Pore Therapy ($40.50) is a formulated salycilic acid that unclogs pore and helps to remove acne-causing bacteria

Reveal Skin and Ink

Reveal Skin and Ink

4.6(23 reviews)
4.3 mi
$$

The owner did not provide full service. She was very emotional and had problems going on in her…read morelife which interfered with our appointment. She was on the phone and only gave me 10 minutes. She didn't use sanitary tools. Her surgical tool was not surgical. It was the cheap blades from the store. It was not in a sealed package like it's required to be. She did not wash my face afterwards. She left all the dead skin and hair in my face. I'm sorry for her problems, but I am a paying client that deserves what I paid to receive. She should have rescheduled a 2nd time.

Randomly I decided that I needed to get my eyebrows and underarms waxed that day or else I would…read morefeel my inner Chewbacca coming out. So, I called Reveal Spa to see if they had any availability. They did that afternoon and I headed to Edgewater a few hours later. I only got a little lost, but when I called the salon to see where they were located, I realized that I had driven past it three times! Not an issue as this is common place for me when I'm going somewhere I have never been before. The lady on the phone was very friendly and helpful when the explaining how to see the storefront. Tip: It's on the north side after you turn west on 25th, it's like the second or third business. I went in and was greeted by the lady I spoke to on the phone, whom I found out is named Ashley. It was a bit on the small side, but I've always thought less it more sometimes when it comes to salons and I liked the look of the place. Ashley seemed to be the only one working, but since I was also the only customer at the time, I quite enjoyed the feeling of privacy. Ashley led me into the back waxing room and asked me what I was looking for when it came to my eyebrows. I told her that I wasn't too picky, I just needed them shaped. She agreed that they weren't completely out of control and she would do her best to make them look nice. Ashley took a little longer then most estheticians do and that made me nervous, especially considering she just agreed I didn't need much waxing. Boy, was I in for a surprise when I saw the greatest eyebrows I've ever had. All my anxiety flew out the window when I looked into the handheld mirror and saw perfection in an eyebrow. I'm so glad that she took the extra time because this was the one and only instance where I didn't have to go home right away and correct any strays the esthetician left. I was so elated! Of course, the underarm waxing went very smooth as well and I was very happy with the results. It was practically painless and I left with a feeling of complete bliss in knowing that the work was done right and I wouldn't have to worry that night about any mistakes I may not have noticed right away. Ashley was also very sweet and we ended up having a great conversation while I was there. It didn't feel forced or overdone, just the right amount of talk to get through the appointment smoothly. I have gotten my eyebrows waxed since then and still haven't had the amazing eyebrows that I left with that afternoon. I think I might have to just go ahead and call Ashley again if I want real eyebrow perfection.

The Phoenix Clinic - weightlosscenters - Updated May 2026

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