Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

Wow Rachel is amazing! I am extremely hesitant on cosmetic procedures. I went in for Botox for the…read morefirst time and Rachel made sure to explain the whole process and prioritized my comfort as well. I am so happy with my results and the kindness the staff showed!! I drove 7 hours total just to go back to her and Dr. Butler for just a little bit of filler in my nose. Dr. Butler is also incredible. He is extremely thorough and communicated every step, making sure I understood everything about the process. My nose has been an insecurity of mine since I was a little girl, but never was fully committed to rhinoplasty. Dr. Butler and Rachel seriously changed my life and boosted my confidence!! This staff is amazing. I also received a hydrafacial from Cass and it was a dream. Case did a wonderful job on my skin and I am still glowing 3 weeks later! You all are AWESOME! Can't wait to come back

I paid a substantial amount for an under-eye treatment at the Skin Care Center. Before the…read moreprocedure, I was informed that Ariessence Pure PDGF + was not FDA - approved. I specifically asked about its safety and was told it was considered better and safer than other fillers and would last longer. After experiencing complications and doing my own research, I no longer feel comfortable with what I was told about its safety. The product was injected under my eyes, and I developed significant swelling and other complications. I continue to have noticeable bags under my eyes and have been told they may be permanent. The facility would not refund me for the treatment. Based on my experience, I would not recommend this treatment at this facility.

Your typical 4 star day spa. Nothing "above and beyond", but nothing lacking either. I had Venessa…read morefor a massage and noted four problem areas. All four were done in the short 55 minute massage to satisfaction. The whole process was relaxing and I'd recommend them to others. For a facial, Jenni talked the perfect amount and provided a great overall experience. She even sacrificed some of her lunch to give a last minute eyebrow wax. She also gave great skin care referrals. It is worth noting that they're a little excessive with their fees so if you can't have a schedule set in stone 48+ in advance, then this isn't the place for you. It's unfortunate they don't excersise the professional courtesy you'd normally expect.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

My wife and I came here for a couples massage. Everyone was…read morewelcoming and friendly. After filling out a little paper work. We went to the room. I had Kim and my wife's therapist was Mercy. It was a most enjoyable massage I've had. Wife loved hers. We already booked another appointment next month. Think it money well spent if you want a great massage. Highly recommend

Vibes are unbeatable, the services come with exceptional customer service, great hair, nail and…read moreskin products as well as unbelievable massages. Thank you Mrs. Kim. Plus products for sale like Farmhouse Fresh skin, body lotions and hair products. That smell amazing!!! Farmhouse Fresh is a natural organic based cruelty free brand. One of the best! And are super hard to find!!! The salon has renovated into a larger space with more seating room, pedicure chairs, outdoor seating with a back porch a hair studio, multiple massage rooms and esthetician (facial) beds. This place is absolutely beautiful and the people are super friendly. Plus the salon comes with the best and nicest puppy whom likes to roam around and sleep under the massage bed. (Hypoallergenic tiny dog named Sophie!!!)

I'm in town for personal reasons and looking for a more hygienic manicure and pedicure! I came…read moreacross Spa Away and I'm soooooo happy I did! Katy was so personable. She was able to get me in at the last minute. Her waterless pedicure eased my mind to know i didn't have to soak my feet in a dirty tub of water. My feet came out so soft and I know my polish will last a while because of how meticulous she was. I ended up getting a gel manicure as well and she did such a great job! If I'm ever in town i will always go to her and will recommend her to all my family and friends!

The environment is super calming. When you first walk in you are warmly greeted. It is a waterless…read morepedicure! She starts by sanitizing your feet and placing a mask on the tops of your legs. Only down side is you never get to the back of your legs because of the chairs and maybe preference. I went with someone else so we were both being worked on at the same time so some of the hot towels got cold. And it took a bit more time than I was use to. Mrs. Katy always checked to make sure the temperature was good before laying a hot towel. There are a lot. She provides rewards cards too! I liked the color I chose, but I wish the nails were more cut down. I think the angle you sit at makes it hard to see whether you like the shaping. I'd definitely try again.

Facial Wax and tint eyebrows…read more Tint eyelashes Excellent service from the the time you arrive till you leave. Relaxing and refreshing !

Wonderful experience from start to finish. Mercedes and Simone were super helpful during check-in…read moreand check out, as far as validating parking and utilizing my gift cards. Very friendly and good at what they do. Then there was my massage therapist Diane. I arrived with lower back pain and stress in my neck. She has magic hands and really listened to my needs. Their retail is just enough in the lobby; bought a cute kimono robe on the way out. Stay The Spa 10/10 no notes

Such an amazing staff! Everyone has such great energy and truly believe in wellness. I had a…read moreterrible migraine and they had in me hooked to an IV drip within minutes. Didn't have to wait hours in an ER or deal with insurance. Worth every penny

From the owner: Inspired Health & Wellness is a community-focused wellness clinic dedicated to improving and…read moreoptimizing the health and well-being of every individual we serve. We provide high-quality, evidence-based, and comprehensive care designed to empower people on their wellness journey. Our services include personalized weight loss management, IV drip therapy, direct primary care, hormone replacement therapy, nutrition bootcamps, men and women sexual wellness and offer yoga and line dancing classes. We are also proud to offer advanced men’s and women’s sexual wellness treatments using innovative InMode and Morpheus technologies, helping our patients restore confidence, intimacy, and quality of life. At Inspired Health & Wellness, we’re more than just a clinic—we’re a community, and your partner in lasting health and vitality.

always a great mani pedi here and reasonably priced i think- I love seeing Holly she does…read moreeverything just like i ask her to.

I truly love getting my pedis done here. Lately i've been doing my own pedicures at home since…read moreeverything has gone up in cost but every once in a while i still enjoy getting a pedi done and when i do i always come here. They truly take their time and make the experience worth the money! I have never felt like they rushed it and I always leave satisfied with their pedicure service. I'd say it's worth spending the money when you come here! It's also reasonably priced which I appreciate!

I've had it all here. Brazilians, eyelash tinting, eyebrow tinting, and spray tanning. Ashley does…read morea great job, and the prices are beyond reasonable! She's always willing to accommodate my weird scheduling requests and is prompt with communication. They've recently moved to a new location, and I must say that I will probably continue to follow her around.

The owner did not provide full service. She was very emotional and had problems going on in her…read morelife which interfered with our appointment. She was on the phone and only gave me 10 minutes. She didn't use sanitary tools. Her surgical tool was not surgical. It was the cheap blades from the store. It was not in a sealed package like it's required to be. She did not wash my face afterwards. She left all the dead skin and hair in my face. I'm sorry for her problems, but I am a paying client that deserves what I paid to receive. She should have rescheduled a 2nd time.

I have been a member just over a year. The staff at Elite RX are amazing, knowledgeable, caring…read more The care I have received is above standards. Billy and his team are true experts. I recommend everyone to visit them and have a consultation. Absolutely the best in Pensacola. I haven't felt this good in years.

From the owner: In January of 2022, Billy and Jamie Kimbrell opened EliteRx, a family medicine clinic that provides…read morepatient-centered health care, education, and fitness resources with the goal of tailoring individualized health plans that fit each patient’s unique medical, lifestyle, and budgetary needs as to maximize feasibility and compliance. EliteRx is truly one-of-a-kind, with a full weightlifting/fitness area inside the clinic. With an additional degree in exercise science, Billy optimizes his clinical weight loss, wellness, and concierge bioidentical hormone replacement treatment plans by incorporating one-on-one training and dietary coaching in addition to conducting ongoing clinical assessments and in-depth monitoring of lab work. Additional services available include supplement education, peptide therapy, personal training, B12 injections, NAD+ therapy, etc. Their goal at EliteRx is to optimize your overall health so you can live your 'Elite' life.