This place has just the right amount of a variety of flooring without making you overwhelmed. The…read moreyoung guy at the desk was very nice and attentive to us when we came in. Garry went out of his way to make sure my parents found everything they were looking for. He even gave them a sample of wood to take home to see if it matched the staircase. He also gave then a quote that was much cheaper than the other flooring store we had went to. He was honest and very upfront. If you go by, ask Garry about the closeout tiles he has on clearance. There is a large variety for small jobs like bathrooms, closets or entry ways.

We were pleasantly surprised when we walked in the door! Not only did everyone greet us but several…read morewere busy with other customers yet they made sure we were taken care of. We told Jenny what we wanted and she read my mind and presented several options. We will not only recommend them to our friends we will shop with them again very soon.

I worked with Shane, and he was very helpful with suggestions. He and his crew did a fabulous job…read moreon my flooring and carpet. He followed up with the work and corrected any issues that I was not even aware. He also does foundation work if you need it done. I highly recommend working with Shane at Ole Gin Carpet. He also worked around my scheduling for painting the interior of my house.

The Old Gin Carpets crew just walked out my front door. The 4 men were experts in their field and…read morewere able to carpet one of my bedrooms in a short time. I think the value was very good for the quality job they skillfully performed. I also give them "kudos" for putting up with my barking Carin Terrier! I owe the ladies I dealt with in the store for helping to find a nearly perfect match in color to my older carpet. Thank you to Chase for measuring and other help. Doing business with the people at Old Gin Carpets was a very pleasurable experience!

We are so happy with the remodeling job that Mr. Gomez and his guys did for us! We had several…read morethings on our list throughout the house that we wanted done....Mr. Gomez listened to everything....gave us a quote and started to work a few days later. They showed up every day on time, worked a full day efficiently & cleaned up every day.....(these things may seem small but having delt with a couple other companies...it was a HUGE improvement). The guys were nice & respectful. Everything we asked to get done & more was completed.....their work was impressive and we feel like we are living in a completely new home and are loving every minute!! Our thanks to Gomez Remodeling!!! You won't be disappointed to hire them. The Horton's

My mom and dad hired a small company about 3 years ago to fully redo a bathroom in their house. It…read morewas a total waste of money, absolute waste. We also hired a local electrician several times and went through thousands of dollars and it ended up being again, a half ass job. My dad recently retired and said he wanted everything fixed, finished and 100% the way they wanted it. That's when Gomez Remodeling came in the picture. My mom had originally emailed him back at the beginning of 2022 looking for just a few things to be fixed. After a long contemplation about hiring someone else to finish the entire projects, he started in November 2022. They finished yesterday 12/30 and we are speechless. Everything him and his team did is the best. He puts others to shame. It was a pretty expensive project and after the bad luck we had before, I was worried about my parents trusting another small business. My parents added a bunch of things along the way and he was always happy to complete everything we listed. They are great! You pay for what you get, and Gomez Remodeling is one of the best!!! From the floor trim, to crown molding, to a huge new bookcase and even removed the popcorn ceiling from every room they are incredibly talented and very fast. They also did entire new trim around every door in the house and painted every door with a fresh coat of paint!! Other companies wouldn't even think of that!! A+++++!

I've used Wayne for 2 different projects. He originally came in and removed and replaced tile in…read moreour Kitchen and 4 bathrooms. I received multiple quotes and discussed the project with 3 flooring contractors. Wayne was the most knowledgeable and gave us a fair price. Wayne had excellent communication. I normally get very frustrated with contractors because they change the schedule along the way, don't show up on time, etc. Wayne did none of that, the ultimate professional. For the 2nd project, I didn't even get quotes from other contractors because I trust Wayne and knew he'd do a great job for a fair price. He replaced 1000 square foot of carpet with 3/4" hickory hardwood. We had a 2 week gap between buying our new house and moving out of our old house. Our painting contractor used up 8 days of that time and Wayne's crew came in (into an empty house) and completed the whole project in 1 day. It looks great even 4 years later.

Wayne's crews do high quality work for a reasonable price. His workers show up every day for work…read moreand are meticulous about doing their best job at pleasing the customer. The first job they did for us was the upgrade of our master bathroom floor tile and a complete overhaul of our master shower which turned out great. More recently, they put in new tile and backsplash in our kitchen which we are very pleased. Wayne is very good about purchasing all the required supplies at a reduced price and communicating with the customer about the progress completed. Wayne and his folks are hard workers and easy to work with. We totally recommend this company for any tile work you need done.

I came into your store to look at hardwood flooring and approached the desk near your T molding…read moresection to ask for assistance. The younger men standing there looked directly at me, said nothing, and then walked off into the back stock area. One of them,i think his name tagsaid edgar or edwin called for help over the radio. The other man with a long name, dequa something said "these stupid white mother f÷^×ers." edwin/edgar LAUGHED!!!!!!!!! I am FLOORED and BEYOND angry. This was my first time ever stepping foot in this store and it will without question be my last. What I heard today was disgusting, openly racist, and completely unacceptable. Your corporation should be ashamed of the people you allow to represent your brand. Allowing employees to speak about customers this way on the sales floor shows a complete failure of management!!! In my 55 years of life, I have never experienced this level of this vile in a retail environment!! No business that tolerates this kind of conduct deserves my money!!!

Very nice selection of tile at the Madison, AL location. Alicia K. went above and beyond to help me…read morewith my total bath remodel!

THINK TWICE BEFORE YOU USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more I decided to recarpet 3 bedrooms, a small study and a hallway. Received an invitation for Kemp's one day sale. Looked at the Karastan, not cheap but my last carpet purchase. Picked pattern, gave deposit and came back and paid a few days later. Dan the flooring man was my installer and he was fabulous. I was told the carpet has a lifetime warranty...sounds great. I had all the warranty info so I could keep my lifetime warranty. A few weeks later the carpet started to look like a sweater that had been picked. I called Beth who sold me the carpet. We are talking 6 GRAND in carpeting. Someone took pictures and then someone came a month later. They told me the Dyson vacuum that Kemp's said was recommended was too aggressive. He offered to fix it and worked the fibers back in. We are talking wall to wall carpet and you can't vacuum it with a commonly used vacuum. I started using my passive head central vacuum and they pulled up again. The gentleman had told me to call the dealer to have the process repeated and when I called Kemp's they blew me off. Since there was 968 sq. ft. of padding, the carpeted area was less than that. 6 GRAND people! I will probably sue at the first of the year, but I plan to show pictures of my picked sweater carpeting to everyone who comes in for next year's sale. I can't trim the picks and I have a very crappy result for a lot of money.

A week after our floor was installed we noticed areas that were not properly done. When we…read morecontacted Kemp's, they sent out their "inspected" who said there were no issues. Kemp then filed a claim with the flooring manufacturer, who denied the claim. A month after being informed the claim had been denied, and consistently emailing, I was told the copy of the report could not be shared, but they would fix "an area" the report cited. Note: The manufacturer said otherwise. Do not use Kemp for any installation work. They swear by their installer but the installer didn't correctly install the floor which will void your manufacturer warranty.

A small business location, but the selections were more than adequate…read more The help they offered with various selections for tile was very helpful. We have purchased from them twice and definitely recommend their advice and service.

This store is highly recommended for its excellence in service and a quality product. Customer…read moreservice and professional expertise with the entire staff is beyond the norm in today's building process. Their installers are perfectionist and do beautiful work with today's latest trends. They genuinely care about their customers and want them to be totally pleased not " just satisfied " with the finished product. They certainly have earned a five star rating.

Madison Flooring has shown us exceptional customer service. They were helpful in the showroom,…read moreallowing us to take a very nice large display home for a few days. Kathy came to our house herself and measured out the floor for our new carpet. She was scheduled at 2:00pm and arrived at 2:01pm. Awesome. So far they have exemplified our expectations for high standards, professionalism, punctuality, and they have kept their word.-Chris W. Thanks Kathy

Unprofessional, rude and totally lacking in customer service and satisfaction. They refinished all…read moremy hardwood floors and left trash , footprints and fisheyes in the finish all over the house. They came back to fix some issues and created a bigger problem. The corrected panels are not the same finish as the rest of the house. They were unreliable. Never showed up on time and most of the time, didn't show up at all with no communication. We are hiring another company to fix their mistakes. I would never let Madison Flooring and Paint back in my home.