We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

Just as promised, 5 star flooring indeed. I was on a time crunch and Jose was not only very helpful…read moreand personable, he made sure to help meet my deadlines. He was knowledgeable about the types of carpet and knew which would be best for my home to suit my needs now and in the future. We did have a competing bid from another local company who also had more inventory to choose from in-house but ultimately we chose Andy's 5 Star Flooring because of Jose. The crew that came to install worked so fast. They were all very polite and made sure to keep in touch as far as arrival time in the morning. We are very pleased with the finished product and look forward to hiring Jose, Francisco and his crew again in future projects.

Overall, I'm really happy with my quartz countertops from Integrity Stonework. The quartz looks…read moregreat, it was cut well to the shape of my kitchen, and the seam between 2 countertop pieces is practically invisible. The process from enquiring to ordering was very straightforward and easy to engage with. I was able to go and view the quartz prior to them cutting it to shape. The only road bump we hit was with installation. For the most part it was a good installation job, but it turned out that one of my cabinets was a bit higher than the others, which wasn't visible with the old counters. The installation team pointed out to me that they had to put an additional piece of wood under the counter in that location, but they didn't point out that it then made that counter higher than the others, and I didn't see that when they showed me. I only noticed the height difference after the installers left. My feedback is that I would have liked the installers to have been more explicit about this height difference before they glued the quartz down. I was relying on Integrity Stonework to be the experts for this installation, so trusted that they would point items like this out. After the installation, I had to pay an additional company to come in and remove the countertop to adjust the cabinet before gluing the quartz down again as Integrity Stonework did not offer to come and fix it, despite my request to them to make good on this. To be fair, the installation team did point out a different issue with countertop leveling in a different part of the kitchen prior to gluing items down. I think the height differential was just an unfortunate hiccup as part of this journey, so be thorough and ask to check the countertops prior to anything being glued down!

We had Integrity Stonework install a new quartz countertop in our kitchen and are extremely happy…read morewith it. They were a pleasure working with from selecting the stone in the office, measuring our kitchen, to installing. We had a sort of non-standard window shelf that we weren't sure how it would turn out, but they gave us a few options (with drawings, measurements, and schematics so we could see in detail) for the raised bay window. Installation was quick and easy. We're very happy we went with Integrity.

We had Fairhaven Floors install flooring and stair carpeting in our home. The floor installation…read morewas mostly fine, the stair carpeting was chaotic, and in both cases there was unfinished work. The owner made several promises to fix the unfinished bits, while stating that it wasn't going to be possible to properly do so, but never did come back and complete the work. Three and a half years later, I'm having flooring done in another part of the house, and the flooring guy was quite easily able to address the issues with the carpet and floor installation that Fairhaven left unfinished. Yes, I had to hire someone else to finish the job. My mistake for paying before the job was 100% complete.

If you're looking to install or repair wood floors, I'd definitely recommend Fairhaven Floors…read more My situation was tricky. The initial bid was to remove the carpet and refinish the original wood floors while also installing new wood floors in the remaining living areas. Once they started the work, though, we found that the original floors had issues and there were several necessary support beams missing, all while I was coordinating a move from Seattle and trying to be out of storage and into the house by the end of May. Mike and his team bent over backwards to accommodate me - they fit me in around other jobs, worked on weekends, helped find someone to fix the beams on very short notice and met the original schedule - all at an affordable price. They were professional, did an excellent job of communicating where we were in the process and the floors are beautiful.

Very, very poor follow up. I received an estimate from Sara for carpeting. She never returned my…read moremessages requesting a date for measuring. I finally drove 30 minutes to the store on a Thursday to get an appointment. Sara was there and had an excuse, saying she was going to call me on Monday. Ummm... too busy to look at the scheduling calendar, make a call and get a date on the calendar with a client? Dale came to measure and sent a proposal that afternoon. After looking at the proposal, I noticed they had used my sister-in-law's address in Seattle as the ship to/install. I'm in Skagit County. I wrote back to Dale, copying Sara, asking them to switch the address to mine. Dale said he would, but that it would change the sales tax amount. Unsure why that would be an issue as it would come out in my favor... Skagit county sales tax is much less than King County. I am yet to receive the revised proposal even though I have called a few times requesting that it be done. Has been one month since Dale measured for carpeting. I can't imagine they are so busy that they can't get into a proposal and change the address and resend it in an email to me. The dismissive behavior by Sara and lack of follow up on both their parts has me incredibly disappointed. I will never shop at Great floors in Burlington. I suggest you don't either. Yes they can give you great prices but I don't think it's worth it in the long run. Many other places have wonderful flooring in the area and they can come very close to their prices.

I was going to have countertops, carpet and laminate flooring done. I went through to the process…read moreof having my house measured, picked some things out. I was told it would be 1-2 days to get a quote. It's been 7 days and have heard nothing. Now I have to start the process over. My project will be 3-4 weeks behind now. I guess they don't want business. I'm pissed!

Horrible customer service. Ive been trying to place an order and have had sever issues with their…read morewebsite

We have a motorhome with an entry carpet that contours around our dash and seats. We needed to…read morereplace it because it was worn out. We brought our old carpet to the Flooring Outlet. We met Darrell who took us to the back to look at remnants. We chose a nice remnant and told them we needed it to be cut, shaped, bound and a rubber backing applied. It only took a few days and they were finished. They did such a great job! Our new carpet was nicer than the old one, and it even fit better! They did a great job at a very reasonable price and fast turnaround. Highly recommend!

From start to finish, Patrick was great to work with. He explained the options well, answered all…read moreour questions and the follow up was on time and well priced. The work was done by Patrick who did a really good job! He was efficient, friendly and took great care. The floor looks great. Highly recommend him.

Great job. Would recommend. Patrick the owner was very easy…read moreto work with. He was very professional. Garage looks great.

I am beyond pleased with my newly painted kitchen island! I searched and searched for someone to…read morepaint my kitchen island cabinets to match the rest of the kitchen. I finally found N-Hance through a neighbor. Chad was professional, thorough, and the color match is perfect. I am going to have him paint my oak bathroom vanity next.

Northwest granite and flooring just installed our kitchen counter. They are very professional and…read moretake pride in their projects. Shawna went above and beyond with her excellent customer service.

They did a wonderful job on our bathroom shower and floor. I would highly recommend them for your…read morenext tile job!

This place is DISMAL, I would avoid this establishment like the plague. They are not helpful, they…read morewill not get out of the chair to greet the customer, the timeline for work is unreliable and unrealistic.. I will take my business elsewhere

We had 2 weeks between getting keys to our new house and moving in. Amber at Carpet One worked…read morewith me to replace old carpet with new engineered wood flooring in my tight time frame. We were able to move in with new floors. They look great and we have received many compliments on them. I highly recommend them. Amber is great to work with.

Chris did a fantastic job refinishing our floors! He removed our old carpets and got both the fir…read moreand oak floors in our house looking gorgeous. Highly recommended!

We were more than pleased with the work Chris at Burlington Skagit hardwood did for us. We hired…read morehim to restore our 90 year old fir floor. He provided us with a realistic idea of the results we could expect with our distressed floor. The results were better than expected. The job was completed on the timeline and budget expected. This was for our own home we are restoring, but we are also a new home builder. We will definitely use Chris again on future hardwood projects.